Junk
Tried a 90 day subscription. The app itself, was unusable since it kept shutting down intermittently. When it stayed open, it was of no help. Save your money
Frustrating
Won’t let me sign in to my account. And the information is if French. Not helpful at all.
Keeps crashing
Not sure what has or has not happened with this app, but it is totally unusable. Every time you click anything or attempt to edit a tree, the app crashes and closes 👎
Does not work
Can not log in just like everybody else
Fixed?
When I opened the app I put in my user and password and suddenly it let me in? And this time the main screen was not in French. Still a little laggy though and not as promising as ads and friends have told me.
Geneanet app
Cannot sign. Can sign in from search engine. Try to start new tree it's all in French. Not for mr
Unable to Login
Same problem as reported by others. I log in on this app and the app tells me on not logged. I log in using a Windows 11 laptop and I get logged in using the same user name and password.
Worthless
Accepts your username and password but then says You Are Not Logged In. Based on another review this has been happening for a couple of years. Don't waste your time with this useless app.
Don’t waste your time
Desktop version works great, but this app will not let you log with the correct user and password. I do not read French, and that is the only support available. If you are going yo offer this, why can’t someone at HQ do quality assurance BEFORE they waste your time?
Good idea, poorly executed
The software is free. Thumb up.
The app is difficult to use and crashes often. Thumb down.
The app is difficult to use and crashes often. Thumb down.
French only and unable to log in
Cannot get an English version to come up, only French. It will not let me sign in either…
Dead
Can’t login to this app. User/password correct but app stated that it is wrong. Take off this platform and get it fixed.
Dead end
Got in once only. Impossible to recover / reset password. Data lost.
Can’t change language
There no way to change the language on the app
Copies old info from free sites, then make you pay
Went to their website for more info and found they copied info that I listed on my tree at myheritage.com. and therefore made free for others to use. Then this copycat service makes others pay for info they could have gotten for free on myheritage.com. Even worse, they are listing incorrect old info that I corrected months ago. In short you are wasting your money & are purchasing outdated and potentially incorrect information.
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Unable to launch
Won’t accept user name password combo.
Loved the website, app could be better
I’ve been using the website to build my family tree and I love being able to have the app on my phone. I’m giving it 4 stars because the design could be better, it still has the format of ancient iPhone apps.
Unable to log into the app
I’m unable to log into the app. It accepts my user name and password but then tells me “You are not logged in”. Dead end, no option to change password.
Disappointed
I can log into the website with no problem and it is in English but when I use the app, my login for the website will not work and when I try to create a tree, it is only in French. Can these issues be fixed?
No longer works
They no longer support this and in March of 2019 they said it was removed from the store but obviously it has not been.
