Awful user experience
Sadly I have to use this app every working day and each and every time I have to re-enter my credentials. Why? Who knows. Certainly not their support desk. This app has to do almost nothing, requires almost no features, yet it still manages to do everything poorly - almost hostile to the user.
Unclear signage and FAQ
Got the CCS charger to work and app worked alright. However beware: got an overstay charge for going just over 1.5hrs. Signage on the app and FAQs was not clear and mixed with overstay charge after unplugging.
Horrendously Clunky
Just about manageable if you setup everything in advance, but the user experience is horrendous on just about every level. I only use it as my workplace has a GeniePoint charger which is cheaper than most public chargers. I’d avoid like the plague if I had the choice.
Worst up I ever use - stay away from these!!
This is going to annoy you big time. Don’t use Genie Point!!!
Bad app
Just a really poorly designed app. Have to re-log in every time, doesn’t remember log in details, runs very clunky. The charging stations are okay, no issues with those, but app integration is a disappointment



