Woeful
As per other reviews, looks like it’s been written by a child. The entire registration process requires every element being typed in with no auto population available.
Once registered, well in advance, went to the Geniepoint charger and it came up on the app as faulty as soon as I plugged my car in.
No advanced warning that it was out of service.
Don’t waste your time with this junk app and charging network.
Once registered, well in advance, went to the Geniepoint charger and it came up on the app as faulty as soon as I plugged my car in.
No advanced warning that it was out of service.
Don’t waste your time with this junk app and charging network.
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Worst charging app
I wouldn’t even give this app 1 star it is so bad. I’ve given up using their charging points. Everytime I try to use the actual app I get a message that my password has expired and I need to set a new one. It then takes forever to try (and usually fail) to set up a new password. You can’t even use the option to log on as a guest because it always comes up with a fault.
Maybe the makers of this app should be aware it’s for an electric charging point… no-one wants to spend 30 minutes in a car park trying to log on before they even start a charge. Surely it can’t be that hard to design something that is intuitive and user friendly
Maybe the makers of this app should be aware it’s for an electric charging point… no-one wants to spend 30 minutes in a car park trying to log on before they even start a charge. Surely it can’t be that hard to design something that is intuitive and user friendly
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This app needs work
This app is very bad and outdated.
Buttons don’t work.
You get logged out after each charge session.
In 2026 this may be the worst charging app I’ve ever used.
Buttons don’t work.
You get logged out after each charge session.
In 2026 this may be the worst charging app I’ve ever used.
Utterly awful
Why do I need to register with an app, give over all my personal information, and waste a huge amount of time and energy to charge my car? Awful experience, awful app. At least it did eventually charge my car
Absolutely terrible
Possibly the worst out there. How can it need so many details and screens just to get charging? Information in App doesn’t correlate to charger information. Would’ve been hard to make it worse if they’d tried



