Genio - Notes appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Genio is 75 out of 100 points across 7 verification signals from App Store and developer data.

Genio User Reviews

Name: Genio - Notes
Rating: 1.8 (24 reviews)

Genio - Notes

Sonocent Ltd

📊 Productivity

Customer Experience

Positive experience33.3% of reviews

Neutral4.2% of reviews

Negative experience62.5% of reviews

~ Based on 24 written reviews from the US App Store.

Is Genio Safe?

Not enough ratings yet to assess Genio.

Is Genio Legit?

Genio - Notes appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Genio is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Bugs

What’s the point of updating the app if the bugs make it unusable… I can’t even import my slides, the app just stalls

Madison McCune

12 days ago

Response from developer

Hello, I'm really sorry that you're having problems with the app. Please could you email support@genio.co, and I can help investigate the issues you're experiencing. Kind regards, Monika

Worse than before

The last app had its issues, but at least it functioned. I haven't successfully recorded a single lecture on this app, either due to high wait times to load the app, or completely lack of functionality with the record button. This used to be a great accessibility tool for me, but now I'm having to record all my lectures with voice memo, send it to my computer, convert it to mp3, then upload it to the website. I hope this gets fixed soon as I use this as my primary notetaking software. I found the change from Glean to Genio frivolous, but now it's impacted my ability to take notes.

porsco

12 days ago

Response from developer

I'm sorry that you're having problems with the app. Please can you email me at support@genio.co so we can find out what's happening. Thanks, David

Fine but has bugs

It just glitches a lot while loading a transcription and has to refresh frequently. I can’t listen back to lectures because every time I tap to go to a section I wanna hear, it glitches or refreshes and either goes back to the beginning, or takes me out of the lecture notes (to the dashboard). Once this is fixed the app would be good

Another small bug is that for bullet points you can‘t do multiple; it just submits them each as separate notes you enter, which is annoying

Not really an issue, but I’m also sad that the “Review” button (with the little thinking emoji) while taking notes is gone. I like the new “Confused” button because now I can use the “Important” button for actually important concepts or announcements or whatever, but I also liked having the “Review” button :(

Bobtholomew2

16 days ago

Response from developer

Hi. Thanks for your feedback. I'm sorry about the problems you're experiencing with Genio. Please email support@genio.co, and we'll help you. Thanks, Emma.

Glitching

I really like the app if it didn’t glitch a lot of times when I try to click something outline a glitches back to the recording or when I try to do a quiz it glitches and restarts I know it’s not my Wi-Fi because I’m playing other games and going on other apps on my iPad and they’re working perfectly fine with the Wi-Fi I’m using. I don’t know why it keeps doing this, but it’s getting really annoying, especially when I’m trying to look at highlights or the translation because it just keeps glitching back

Wendy_bug2008

17 days ago

Response from developer

Hi. I'm sorry you're having problems with Genio. Please email support@genio.co, and we'll help you. Thanks, Emma.

Lots of bugs

The web browser is great, but the previous phone app never gave me the issues this one is. I can’t see the notes I write. I can’t tell if it’s recording. Honestly feels unfunctional.

Gibberish nickname4263

17 days ago

Response from developer

I'm sorry that you're having problems with the app. Please can you email me at support@genio.co so we can find out what's happening. Thanks, David

Completely Unusable for Transcription

The app restarts or reloads whenever I try to play a lecture recording, let alone transcribe it.

SoupDuJourney

20 days ago

Response from developer

Hello, I'm sorry that you're having problems with the app. Please could you email support@genio.co, and I can investigate further and find out what's happening. Kind regards, Monika

Unusable

I really hate that we’re being forced to use this new app because audio recording was disabled on the Legacy app. Once I record events, I can’t even view them without the app refreshing itself every few seconds.

Either fix the constant refreshes or let us record on the Legacy app again!!

SirAymeric

21 days ago

Response from developer

I'm sorry that you're having this issue. Please can you email me at support@genio.co and I can take a look at what's happening. Thanks, David

laggy

this app is laggy, making it unusable for note taking in classes. really disappointed because I loved the old app.

Poptart is mine Kitty

22 days ago

Response from developer

I'm sorry that you're having problems with the app. Please can you email me at support@genio.co so we can find out what's happening. Thanks, David

I miss the old app

I started using the new Genio notes app after the recording features were removed from the legacy app. I’ve only been using the new app for three days and I’m already very disappointed. I’ve had a difficult time recording audio or transcribing audio because the app repeatedly crashes. I’ve tried going out and back into the app, checking my internet connection, hard resetting my iPad, signing out and back in, etc. I even tried using the Genio notes in a Google browser and it crashed repeatedly while using it in the browser too. I’m not sure what else to do and it’s impacting my ability to update my notes for school and studying.

Red_brin

23 days ago

Response from developer

I'm sorry that you're having problems with the Genio Notes app. Please can you email me at support@genio.co so we can investigate what's happening. Regards, David

Glitching

I have just started the school year and am already running into very frustrating problems. The app restarted during the middle of my lecture, deleting 30mins of key notes and now it won’t let me access the notes that I did take bc every time I open the app it loads for a few seconds and then restarts

A.J.__

25 days ago

Response from developer

I'm sorry you're having problems with Genio. Please email support@genio.co, and we'll help you. Thanks, Emma.

Prefer the old version

I got this app through my school due to some extra accommodations I need and originally I loved this app so much, being able to record while taking notes, the time stamps, the ability to transcribe it etc was great! However ever since they made the switch to a new app I can’t listen to my audios or transcribe my lectures without it loading out and loading back in. The only reason why I’m able to do anything is because I have the old app still and it’s saving files in both so I can download it in the original app. Also the new format sucks, I can’t do multiple bullet points in one note text, they have to be individual because when I press return on my keyboard it submits it. Also the scribble is smaller than the whole screen so it’s harder to hand write notes now. Very disappointing to see something so good fail.

Lolcoffeeiccream

a month ago

Response from developer

Hello, I'm sorry that experiencing problems with the mobile app. Can you please email support@genio.co and I can help look into the issues you're facing. Kind regards, Monika

Frequent audio file corruption and poor app design

I don’t recommend purchasing a Genio subscription if your intention is to use the mobile app. I’ve used Genio throughout physician assistant school, mainly for its recording and transcription features, and while I’ve only had a few issues with lost audio files on desktop, the mobile app has been completely unreliable. It seems like almost every time I use the app, my audio files become corrupted. Simply swiping out of the app while recording can corrupt a file. Genio claims this is for “safety reasons,” but I believe it reflects poor app design. If I’m recording an important lecture or interview and need to briefly switch to Notability to take notes, I should be able to do so without the risk of losing the entire recording. Because of these repeated issues, I will not be renewing my Genio subscription.

kbazal

a month ago

Response from developer

I'm sorry you're having problems with the mobile app. Exiting mid-recording can interrupt a recording in progress, so we recommend keeping Genio open on your screen while recording. That said, it seems like you're encountering issues beyond this. Please email support@genio.co, and we can investigate further. Thanks, Emma.

Loading Problem

I was taking a quiz on my new iPhone when the app suffered a loading issue. It is now taking awhile to load.

Tizzkwfh12

a month ago

Response from developer

Hello. Please can you send us a message at support@genio.co and I can take a look at what's happening. Thanks, David.

I’m Diggin It

So when I first heard of the app I wasn’t to sure I’ll admit just another piece of tech I need to keep track of. But once I started to implement this into my class work it helped so much!! And now between this new focus mode they offer makes keeping notes easier I don’t have to switch between apps or over to my notes anymore I can keep everything right there!!! Overall worth the download

Cheeks3806

2 months ago

Not a fan of the latest update

I use this app to help with my notes for uni but since the latest update it keeps crashing and just finishing the recording part way through a lecture! It's literally not usable now! So disappointed!

KT_Kiki

2 months ago

Response from developer

Hello. I'm sorry that you're having problems with the app. Please can you email me at support@genio.co and I can try to help. Thanks David

Still has a lack of intuitive design

I was hoping the new app would be better designed than its predecessor, but it still isn’t very intuitive. Many toolbar icons aren’t labeled, so it often takes trial and error to figure out what they do. even with repeated use. In the note editor, there are also unclear elements like small circular icons and an unlabeled symbol indicator. Overall, the heavy reliance on icons without clear guidance or hierarchy makes the app harder to navigate than it should be, especially for students who need a more accessible experience.

Collegestudent1144_

3 months ago

Response from developer

Thanks for taking the time to share this. We've noted your comments about the icons you mentioned, and I'll pass this on to the team to help with future updates. Thank you for letting us know. If you need any further help, please email me at support@genio.co Kind regards, Monika

Works better than the last app, but still needs improvement

I was wary of moving to the new app because of the low reviews lately, but it appears everything‘s fine. It works pretty much like the computer one and not at all like the old mobile one. The last app that they had was awful. I can’t even load it on my phone anymore. Please fix it so I can transfer over my data. It won’t even let me open the old one. Otherwise, this one works fine! I recommend everyone switch over.

Being Real reviews

3 months ago

Response from developer

Hello, thank you for your review. Could you contact support@genio.co, and I can have a look at your account and help with the migration from the Legacy app to the new app. Kind regards, Monika

Not as advertised

I upgraded to this app from what they are now calling the legacy app because of the promise of having this app work like the computer version of the app, specifically the testing feature mentioned under “apply your learning” in the “KEY FEATURES’ part of the description. This is the same app as the “legacy” app. There is no visible improvement and no testing feature. Looks like another bait and switch to me.

Capt Lock

3 months ago

Response from developer

Hello, I'm sorry that you're unhappy with our new app. If you're unable to access our QuizMe feature then I suspect you're under a College or University account, where they've asked us to remove that feature. If you email support@genio.co then I can check to see what's happening and why the QuizMe tool is unavailable. Thanks David.

Amazing app for recordings

I’ve been testing it out on my iphone 13pro, records well and does a decent job! I would just say that hard for me to find quiz me feature other than that solid app

Eevee34

4 months ago

Great Recording /Note Taking App

The new Genio Notes has many wonderful upgrades and enhancements!

Genio Notes is a great app for recording / Note Taking / Importing Slides / Automatically Generating Transcripts and Outlines.

Highly recommended!

TechResearcher