worthless app
Response from developer
Hello. We've made a number of fixes over the last week and it looks as though you're still on an older version. Please can you make sure that you have the latest version from the store (do not uninstall the app). Then connect to wifi, open the app and wait for the cloud icon in the top right to be ticked. This should then resolve the issues you're having. If there are further issues, then please can you email me at support@genio.co and I can help. Thanks, David.
Not working Black screen
Response from developer
Hello, I'm really sorry that you're having problems with the app. Please could you email support@genio.co, and I can investigate what's happening and help. Kind regards, Monika
Literally doesn’t work
Response from developer
Hello. We've made a number of fixes over the last week and it looks as though you're on an older version. Please can you make sure that you have the latest version from the store (do not uninstall the app). Then connect to wifi, open the app and wait for the cloud icon in the top right to be ticked. This should then resolve the issues you're having. If there are further issues, then please can you email me at support@genio.co and I can help. Thanks, David.
Updates bringing more and more issues
Response from developer
I'm sorry that you're having problems with the app. We've recently made some updates that should help resolve the issue. Please can you make sure you have the latest version from the App Store, then connect to a good wifi network, open the app and wait for the cloud icon to be ticked. Once the icon is ticked please try using the app again. If there are any further issues then please email me at support@genio.co and I can find out what's happening. Thanks, David
Terrible update
This new version is filled with bugs and glitches and prevents me from taking crucial recordings of my university classes. I have learning disabilities and this helps me organize. I can’t begin this school year with this garbage app. Fix it quickly.
Response from developer
I'm sorry you're having problems with the Genio Notes app. We’ve recently made several improvements. Please make sure you've updated to the latest version and restarted your device. If you still need help, drop us an email at support@genio.co, and we'll assist. Thanks, Emma







