Lost my recordings
Customer service says it is because when I turned the screen off on my phone, my phone put the app in the background and didn’t prioritize my microphone which caused my hour and a half recording of my class notes that I need to print to use for my midterm tomorrow not to save to the cloud which in turn caused it to not save to the Genio app. The pictures I added throughout the recording are there so I don’t understand how the photos are still there but the recording is not. I’m going to go back to using the voice recorder on my phone because I’ve never had a problem with that app.
Show more
Slow & buggy
The app is too slow to be functional and constantly crashes
Mobile app is garbage
Enough said
Crashing and unusable
App is constantly crashing on my
iPhone as of two weeks ago. I have been unable to get the notes I need in class because of this. It needs to be fixed. It’s unusable
iPhone as of two weeks ago. I have been unable to get the notes I need in class because of this. It needs to be fixed. It’s unusable
Not as good on IPad
I have used this app on both iPad and MacBook and in has much less features on iPad. Most importantly for me there is no AI transcript and no audio recording from your device browser.
