Broken Feature
It’s been quiet a while that the save as video feature is broken
Oomidsass
無料トライアルについて
無料トライアルにしたのに1500円払わないといけないのですが何故ですか
((¥&@?;
Response from developer
この度はご不便をおかけし、心よりお詫び申し上げます。現在は無料トライアルは『年間プラン』のみ無料体験ができます。ご了承ください。何かご不明な点がございましたら、instagram「＠genpix.jp」までご連絡くださいませ。 何卒よろしくお願い致します。
なんで急に変わったの？
高画質が課金していても保存出来なくなった
Instagramに連絡するも返信等一切無し
Instagramに連絡するも返信等一切無し
ぽぽんぽこ₍ᐢ⓿ᴥ⓿ᐢ₎
Response from developer
この度はご不便をおかけし、心よりお詫び申し上げます。お手数ですが、詳しい状況をinstagram「＠genpix.jp」までご連絡いただけませんでしょうか？ 何卒よろしくお願い致します。
It was great…
After the trial version, I purchased the subscription and it worked perfectly for a year. I let my subscription run out. I re-purchased the subscription about six months later….
Which brings us to right now and suddenly the app tries to load but halfway through it will stop to try and reload, or just not load at all half of the time.
If someone could address this, it would be wonderful. Paying the yearly to barely use the App right now isn’t a good feeling.
Which brings us to right now and suddenly the app tries to load but halfway through it will stop to try and reload, or just not load at all half of the time.
If someone could address this, it would be wonderful. Paying the yearly to barely use the App right now isn’t a good feeling.
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Tturbo6891
Response from developer
Hello, There was an issue with a third-party service platform on 11/18, but it has now been resolved. The previous connection problem has gradually been fixed, and you can refresh the app and log in again. If you are still unable to use the app, please contact us via email. Thank you! Instagram at @genpix.ai
they do not respond on instagram
this company will lie and tell us to contact them on instagram, but they do not reply there. The app has zero technical support. you cannot contact anyone. mine has the “4001” error processing photos. its a fun app but the owners are horrible people. Now, Dear GenPix, please tell your lie and post below about me contacting you on instagram:
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BbanshFL
Response from developer
We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!
