GenPix - AI Photo Editor appears to be a legitimate app. The AppsHunter Legitimacy Score for GenPix is 85 out of 100 points across 7 verification signals from App Store and developer data.

GenPix User Reviews

Name: GenPix - AI Photo Editor
Rating: 4.6 (210 reviews)

GenPix - AI Photo Editor

Printage inc.

📷 Photo & Video

🎨 Graphics & Design

Customer Experience

Positive experience34.8% of reviews

Neutral13.0% of reviews

Negative experience52.2% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Summarized from real user reviews of GenPix. Based on 210 reviews and a 4.6/5 average, it highlights the 10 positives and 38 negatives reviewers mention most about this Photo & Video app.

Positive things

👍Very convenient for removing background clutter
👍Awesome app with amazing features
👍Love this app
👍Amazing app
👍Great app!
👍Perfect app
👍I love the way it works
👍塗りつぶし機能は優秀(Fill function is excellent)
👍非常方便 (Very convenient)
👍Good

Negative things

🐛App doesn't load
🐛App crashes frequently
🐛Save as video feature broken
🐛High quality saving not possible even with subscription
🐛App stops loading halfway or doesn't load at all
🐛App became worse after updates
🐛Too heavy and crashes easily
🐛Photo still blurry/out of focus
🐛AI over-corrects colors
🐛No technical support
🐛"bg_depleted" errors
🐛"4001" error processing photos
🐛App doesn't work properly after updates
🐛App crashes when selecting images
🐛Processing time is excessively long
🐛Free generations flagged and removed
🐛Cannot use features even after subscribing
🐛App returns to home screen and cannot be used
🐛Servers not good enough
🐛Cannot open past images, app force closes
🐛Never loads
🐛App is not working
🐛Unusable
🐛Terrible
🐛Garbo
🐛Very terrible
🐛Payment issues
🐛Inconsistent results with keywords
🐛Japanese uniform images are unnatural
🐛Doesn't do what it's told, does the opposite
🐛Always shows ads and wants money
🐛Waste of time
🐛"BG_Depleted" error
🐛Cannot generate images, stuck on processing
🐛Cannot do anything seen in ads
🐛Value not worth the price
🐛Cannot remove background clutter with white border remaining
🐛Limited usage even with PRO subscription

Is GenPix Safe?

GenPix - AI Photo Editor appears safe based on user ratings. AppsHunter Safety Score for GenPix is 90/100.

This assessment is based on 210 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.1% of ratings point to a safe experience

3.3% of ratings suggest some concerns

8.6% of ratings point to a risky experience

~ Based on 210 App Store ratings for GenPix.

Is GenPix Legit?

GenPix - AI Photo Editor appears to be a legitimate app. AppsHunter Legitimacy Score for GenPix is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Broken Feature

It’s been quiet a while that the save as video feature is broken

omidsass

3 months ago

無料トライアルについて

無料トライアルにしたのに1500円払わないといけないのですが何故ですか

(¥&@?;

6 months ago

Response from developer

この度はご不便をおかけし、心よりお詫び申し上げます。現在は無料トライアルは『年間プラン』のみ無料体験ができます。ご了承ください。何かご不明な点がございましたら、instagram「＠genpix.jp」までご連絡くださいませ。何卒よろしくお願い致します。

なんで急に変わったの？

高画質が課金していても保存出来なくなった
Instagramに連絡するも返信等一切無し

ぽんぽこ₍ᐢ⓿ᴥ⓿ᐢ₎

7 months ago

Response from developer

この度はご不便をおかけし、心よりお詫び申し上げます。お手数ですが、詳しい状況をinstagram「＠genpix.jp」までご連絡いただけませんでしょうか？何卒よろしくお願い致します。

It was great…

After the trial version, I purchased the subscription and it worked perfectly for a year. I let my subscription run out. I re-purchased the subscription about six months later….
Which brings us to right now and suddenly the app tries to load but halfway through it will stop to try and reload, or just not load at all half of the time.
If someone could address this, it would be wonderful. Paying the yearly to barely use the App right now isn’t a good feeling.

turbo6891

9 months ago

Response from developer

Hello, There was an issue with a third-party service platform on 11/18, but it has now been resolved. The previous connection problem has gradually been fixed, and you can refresh the app and log in again. If you are still unable to use the app, please contact us via email. Thank you! Instagram at @genpix.ai

they do not respond on instagram

this company will lie and tell us to contact them on instagram, but they do not reply there. The app has zero technical support. you cannot contact anyone. mine has the “4001” error processing photos. its a fun app but the owners are horrible people. Now, Dear GenPix, please tell your lie and post below about me contacting you on instagram:

banshFL

9 months ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

まともに動かない

何回かアップデートを重ねたら途端に悪くなった
重すぎてまともに動かないしすぐ落ちるし、金かけてる分最低のアプリになった

atukiR

10 months ago

Response from developer

この度は、ご利用いただき誠にありがとうございます！嬉しい言葉いただき大変嬉しく存じます。今後とと、よろしくお願いいたします。

Photo still blurry

Photo is still out of focus with enhancement

Autumn460

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

Used to be great

Worked great up until a few days ago. Now it won’t even load on my iPhone. So it’s pretty garbage now.

jonthemonstar

a year ago

Response from developer

Hello, the issue has now been resolved. Please restart the app and give it another try! If you're still unable to use the app's features properly, please contact us with the detailed situation via Instagram at @genpix.ai, and our team will assist you as soon as possible. Thank you!

Color

Found that the Ai continues to over correct colors .

RMINNICKS

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

zero tech support. dont tell us to message on instagram

warning: its great until you start getting errors. they lie about answering on instagram. they are not there.

“bg_depleted” errors. there is no tech support. they do not respond on instagram. uninstalling and reinstalling does not help. he will come here and tell me to message them on instagram but they do not respond there.

banshFL

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

zero tech support. dont tell us to message on instagram

warning: its great until you start getting “bg_depleted” errors. there is no tech support. they do not respond on instagram. uninstalling and reinstalling does not help. he will come here and tell me to message them on instagram but they do not respond there.

banshFL

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

非常方便

真的非常方便移去背景杂物。

JohnsoninDD

a year ago

Response from developer

您好，非常謝謝您的評論，我們會持續提供更好的app體驗～謝謝

Love this app

Honestly, it’s awesome

LeoD13

a year ago

Response from developer

Thank you! We'd love for you to share our app with your friends. For more demos, feel free to follow us on Instagram @genpix.ai.

…

They legit flag everything??? And then remove your free generations because they flagged a selfie I was trying to remove stuff from the back ground as inappropriate and I tried a few more times and it took all the free generations this is insane why would you take them if you don’t give me anything ?

T.ea.

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

BG_Depleted error

was awesome. one day it quit working. i only get an error now. they have no tech support

banshFL

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

Great app, but…

I just purchased a subscription after having a free trial and it still won’t even let me use the features. Please fix this

(To be more accurate, I started the free trial and cancelled it; but then after trying different apps I decided to go ahead and subscribe to this one. In any case, please let me use the subscription I purchased. This is B.S.)

ZaysReviews

a year ago

Response from developer

We're sorry to hear that you're having trouble.If you have any questions, please contact the Instagram at @genpix.ai directly. Thank you!

星一つも付けたくないほどの最終のアプリ

何か利用しようと勝手にホームに戻ってちゃんと利用できない。

ahadex

a year ago

Response from developer

この度はご不便をおかけし、心よりお詫び申し上げます。お客様にご満足いただけるサービスの提供を目指し、継続的に改善して参ります。お手数ですが、アプリに対して、貴重なご意見をinstagram「＠genpix.jp」までご連絡いただけませんでしょうか？何卒よろしくお願い致します。

Keeps crashing

This app has really good features but I reckon their servers are not good enough. Always keeps crashing. Loading issues.

Taureanp

a year ago

Response from developer

Hello, we will continue to improve! Please send the details of your issue to "Instagram @genpix.ai," and our team will check the situation for you as soon as possible. We sincerely apologize for the inconvenience. Thank you!

とても重宝はしてますが、、、

とても使い易く重宝していましたが、現在は過去の画像を開くと強制終了してしまい、過去のプロンプトを活用することができません。早急に対応を望みます。

長島堀内原高橋

2 years ago

Response from developer

この度はご不便をおかけし、心よりお詫び申し上げます。お客様にご満足いただけるサービスの提供を目指し、継続的に改善して参ります。お手数ですが、詳しい状況をinstagram「＠genpix.jp」までご連絡いただけませんでしょうか？何卒よろしくお願い致します。

amazing but…

this app is awesome and has amazing features, but it NEVER loads. i always check if the app needs updates, no, i delete and reinstall hoping it helps, no. hope this gets fixed soon bc i really would love to use this app.

bluefacehaylee