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What We Love
๐ Fast and reliable delivery service
๐ User-friendly app interface
๐ก Innovative automated delivery solution
๐ Long-standing trusted company (14+ years)
โก Quick shipping times
๐ค AI-powered customer assistance
Room to Improve
๐ข Slow delivery delays and postponements
๐ง Frequent app crashes and bugs
๐ Poor customer service responsiveness
๐ฐ Expensive pricing compared to competitors
๐ค Over-reliance on AI responses without human support
๐ฑ Forced frequent app updates
๐ Repeated authentication requirements
โ Removed phone and chat support channels
๐ฆ Lost or damaged packages
๐งพ Disorganized customs and documentation process