Geotab Drive User Reviews

What users say

Top reviews

back door hacks

By just having this app installed it will make your internet browser connection not secure. It has backdoor hacking in the code. Seriously?

Drains Battery

This app is terrible. It drains so much battery. If you forget to exit the app it will completely drain the battery in a couple of hours.

App uses too much battery

App uses too much battery in background. I don't give the app any user permissions yet it still uses a lot of background battery and stays open even when closed out draining 20-30% of my daily battery while off duty

Response from developer

We're sorry for the trouble. We'd like to look into this for you - please reach out to iosdrive@geotab.com with your device model and iOS version. Your feedback helps us build a better app, and we'd love to get this resolved for you

Bug par dessus bog

A quand une mise à jour ?

Response from developer

Merci pour le retour. Pouvez-vous nous écrire à iosdrive@geotab.com avec les détails des bugs rencontrés ? Ça nous aidera à prioriser les correctifs.

Battery Killer

The app works better than it used to but it now eats your phone battery like it’s all you can eat pizza, nor can you walk and edit your log because it thinks you’re driving, nor can you be a passenger in another vehicle because it thinks you are driving… needs improvement on the battery front 41% battery running background for 4 hrs
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Response from developer

We're sorry for the trouble. We'd like to look into this for you - please reach out to iosdrive@geotab.com with your device model and iOS version. Your feedback helps us build a better app, and we'd love to get this resolved for you

Losteastcoaster

This use to be a good system, now it’s trash and doesn’t work right. Absolutely trash!

Response from developer

It's frustrating when a tool you rely on stops working correctly. We'd like to turn this 'trash' back into a 'good system' for you. Please contact our team at iosdrive@geotab.com with your iOS version and phone model so we can look into these recent performance issues immediately.

Announces false info loudly

At any given time the app will announce that I am in violation of 14 hr work day, 11 hour driving time. I’m always well within my time or even better on my 10 hour break, trying to sleep when suddenly I hear a robot voice saying I’m in violation. Fix it.

Response from developer

We're sorry to hear that and would like to help you with this. Could you please contact iOSdrive@geotab.com and we can work to sort this out with you.

Kills battery

App randomly drains the battery within the first 2hrs of work. Have to keep phone plugged in to keep phone charged enough to not shut off. Support gave the same basic recommendations as everything else, which do not work.

Response from developer

Hi there, we've been working to improve this, but any details you can give us such as the phone and version of iOS you are using would be really appreciated. You can reach us at iOSdrive@geotab.com.

Garbage

This is total garbage. I have to use it for work. When connected to our gps in our vehicle, I get dinged for speeding all the time, when I’m not speeding. It’s total garbage.

Was too slow, but has improved

Takes forever to synchronize logs, save inspections, sometimes as long as 10 minutes. Tech support only suggests “clearing cache” before starting the app. I have over 100 apps on my IPhone 15ProMax with latest iOS18, use at least 35 daily and GeoTab is THE ONLY app on my phone with these performance and stability issues. Crashes / aborts frequently. Generally poor app they desperately needs a complete rewrite/recode.

UPDATE 29JAN26: There have been improvements made recently that make this app run much better than before. I’ll be the first to admit when I’m wrong about something, and I’m glad the big issues with synchronization and uploading/updating logs and inspections have been addressed.

Slightly concerned by the requirement to delete the app completely and then reinstall from scratch - something that PC and Windows users know all too well - for the improvements to appear, though.

Nonetheless, the app runs very well now, with the one exception of it categorizing and logging any time logged under an exemption as “personal conveyance” which I’m fairly sure is incorrect and could lead to confusion and maybe fines for the user/driver during an inspection by a particularly strict officer.

Unfortunately we can’t give 1/2 star rating here as my current rating would be 3 1/2 stars, so I can only upgrade my original 2-stars rating to a 3.
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Response from developer

Hi, we are really sad to see your ratings for our app, but glad to see that we are heading in the right direction. Can you please share detailed feedback about how “personal conveyance” could be improved and we will be happy to see what we can do to make it better. You can reach out to us at iOSdrive@geotab.com, and we appreciate any feedback you can give us.

Good

Good

Response from developer

We are pleased that you are enjoying the app, but are always striving to make things better. If anything comes to mind feel free to reach out to us at iOSdrive@goetab.com.

Destroys battery life

Holy moly is this app pure garbage. Logs out constantly, destroys your battery life as it runs constantly in the background. iPhones are hot garbage to begin with but this app kills my battery in about 1 hour. The remedy is to clear it from the open apps or whatever apple does, but being able to limit background data like a normal phone (android) would probably rectify the issue.
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Lag

Im not a professional driver but i do drive a truck that is net over 5500kg for my job. Im forced to use this app by my company. It would be a decent app but the lag is unbelievable. I spend an insane amount of time waiting to verify my logs while i could be doing my actual job.

Response from developer

This doesn't seem right. We want to take a closer look at this for you. Please send a note to iOSdrive@geotab.com so we can connect.

Buggy

Once in a while it logs me out and when i try to log in it tells me my username and password is invalid.

2%

App is easy to use but will drain your battery if left running in background.

too many glitches

This is the worst logbook app I’ve ever used. It has way too many glitches. For example, when you stop and try to switch to On‑Duty or Off‑Duty, the app still shows that you’re driving, and it can stay like that for several minutes. The pre‑trip also glitches out all the time. There are just too many issues. I wouldn’t recommend this app to anyone.
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Response from developer

We're sorry to hear this. The delay in status changes and pre-trip issues are not expected behavior. We'd like to investigate this further. Please email us at support@geotab.com with your username and details so we can help resolve this for you.

Battery use

This app is so unoptimized, I had 80% battery on my phone before bed, woke up to the battery being dead from the overly intense background usage. Fix your app please.

Error

Todos los días tardo 20 minutos hasta que me deja entrar con mis credenciales

Motion sensors should only be for the cv

When I leave the truck and get in my own car, the motion sensors SHOULD NOT BE violating me!
Whenever a new update is ready, it is difficult to find the activation, then NO INDICATION is given that it even happened!

Response from developer

We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at iOSdrive@geotab.com.

Makes keeping logs simple

I have found Geotab pretty simple to use. I love the way it automatically takes me out of driving when I stop and back in driving status once I start moving again. 2 hour violation warning reminder is handy.

My only complaint is the safety reporting must be set to say speeding is anything over the speed limit, so going 58 in a 55 or 68 in a 65 shows me speeding all the time. I try to stay with traffic flow to avoid every vehicle on the road going around me as lane changes are accident opportunities.
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Response from developer

We are pleased that you enjoyed the app, but are always happy to do what we can to make it better. If you could reach out to us at iOSdrive@goetab.com with a couple specific times when you experienced this we can take a look to see what we can do.