Geotab Drive User Reviews

Name: Geotab Drive
Rating: 3.2 (414 reviews)

Geotab Drive

Geotab

💼 Business

✈️ Travel

Customer Experience

Positive experience7.5% of reviews

Neutral6.3% of reviews

Negative experience86.2% of reviews

~ Based on 159 written reviews from the US App Store.

What users say

Summarized from real user reviews of Geotab Drive. Based on 414 reviews and a 3.2/5 average, it highlights the 2 positives and 41 negatives reviewers mention most about this Business app.

Positive things

👍Good app
🚀Makes keeping logs simple

Negative things

🐛Announces false info loudly
🐛Kills battery
🐛Garbage
🐛Destroys battery life
🐛Buggy
🐛Battery use
🐛Error
🐛Slow
🐛Keeps getting worse
🐛Too slow
🐛Lag
🐛Motion sensors should only be for the cv
🐛Gobbles battery life
🐛Why isn't it working
🐛Unoptimized Bloatware...
🐛Horrible
🐛Connection Issuee / Wrong Locations Often
🐛Needs a whole update
🐛Trash
🐛Terrible
🐛Baaaaad
🐛Waste of Time
🐛Doesn't work
🐛Absolutely terrible!
🐛Dumb app
🐛Crap app
🐛Very inaccurate
🐛Very slow and Freezing
🐛Worst system ever
🐛Awful
🐛Broken
🐛Slow and glitchy
🐛Software needs work.
🐛Junk
🐛Absolutely junk
🐛Not user friendly and full of issues!!!
🐛So far...So bad.
🐛Horrible
🐛Junk app I use ever
🐛great app to get a violation!
🐛One Star for Effort

Is Geotab Drive Safe?

Geotab Drive has mixed safety signals based on user ratings. AppsHunter Safety Score for Geotab Drive is 64/100.

This assessment is based on 414 user ratings, with an App Store average of 3.2/5.

Safety Analysis

54.6% of ratings point to a safe experience

3.6% of ratings suggest some concerns

41.8% of ratings point to a risky experience

~ Based on 414 App Store ratings for Geotab Drive.

Is Geotab Drive Legit?

Geotab Drive appears to be a legitimate app. AppsHunter Legitimacy Score for Geotab Drive is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Good

Burjertei

21 days ago

Response from developer

'Good' is short, but five stars says the rest. Thanks for taking a second to leave it. – Geotab Drive Team

Makes my job worse 😞

I’m a heavy transport driver and it can be difficult and frustrating at times. But nothing is more difficult or frustrating than being forced to use this app. It makes my job worse than it already is. One of the worst apps I’ve ever used and I wish I could give it zero stars.

987;:787)6,,$&85:.

a month ago

Response from developer

A hard job made harder by an app you're required to use is exactly what we don't want to be. We can't remove the mandate, but the app shouldn't be adding to the difficulty. Tell us where it hurts most at iOSdrive@geotab.com, and we'll look into it. – Geotab Drive Team

back door hacks

By just having this app installed it will make your internet browser connection not secure. It has backdoor hacking in the code. Seriously?

Anoncryptobtc

3 months ago

Response from developer

We understand the concern, and we want to be clear, even if this reply is overdue: there's no backdoor and no hidden hacking in the app, and it doesn't change your browser's security. If you're seeing something specific, email iOSdrive@geotab.com with the details so we can explain exactly what's happening. – Geotab Drive Team

Drains Battery

This app is terrible. It drains so much battery. If you forget to exit the app it will completely drain the battery in a couple of hours.

Bob.Bobby1234

4 months ago

Response from developer

A couple of hours to a dead battery if you forget to exit isn't the experience we want, and we're sorry for the wait on this reply. If this is still happening, please email iOSdrive@geotab.com with your device and iOS version so we can look into this for you. – Geotab Drive Team

App uses too much battery

App uses too much battery in background. I don't give the app any user permissions yet it still uses a lot of background battery and stays open even when closed out draining 20-30% of my daily battery while off duty

ZePanther

4 months ago

Response from developer

We're sorry for the trouble. We'd like to look into this for you - please reach out to iosdrive@geotab.com with your device model and iOS version. Your feedback helps us build a better app, and we'd love to get this resolved for you

Bug par dessus bog

A quand une mise à jour ?

Road runner 24

5 months ago

Response from developer

Merci pour le retour. Pouvez-vous nous écrire à iosdrive@geotab.com avec les détails des bugs rencontrés ? Ça nous aidera à prioriser les correctifs.

Battery Killer

The app works better than it used to but it now eats your phone battery like it’s all you can eat pizza, nor can you walk and edit your log because it thinks you’re driving, nor can you be a passenger in another vehicle because it thinks you are driving… needs improvement on the battery front 41% battery running background for 4 hrs

Wheelz1982

5 months ago

Response from developer

Losteastcoaster

This use to be a good system, now it’s trash and doesn’t work right. Absolutely trash!

Scotian01

5 months ago

Response from developer

It's frustrating when a tool you rely on stops working correctly. We'd like to turn this 'trash' back into a 'good system' for you. Please contact our team at iosdrive@geotab.com with your iOS version and phone model so we can look into these recent performance issues immediately.

Announces false info loudly

At any given time the app will announce that I am in violation of 14 hr work day, 11 hour driving time. I’m always well within my time or even better on my 10 hour break, trying to sleep when suddenly I hear a robot voice saying I’m in violation. Fix it.

LCHooligan81

6 months ago

Response from developer

We're sorry to hear that and would like to help you with this. Could you please contact iOSdrive@geotab.com and we can work to sort this out with you.

Kills battery

App randomly drains the battery within the first 2hrs of work. Have to keep phone plugged in to keep phone charged enough to not shut off. Support gave the same basic recommendations as everything else, which do not work.

Undetermine

6 months ago

Response from developer

Hi there, we've been working to improve this, but any details you can give us such as the phone and version of iOS you are using would be really appreciated. You can reach us at iOSdrive@geotab.com.

Garbage

This is total garbage. I have to use it for work. When connected to our gps in our vehicle, I get dinged for speeding all the time, when I’m not speeding. It’s total garbage.

Jesse Jam12

6 months ago

Was too slow, but has improved

Takes forever to synchronize logs, save inspections, sometimes as long as 10 minutes. Tech support only suggests “clearing cache” before starting the app. I have over 100 apps on my IPhone 15ProMax with latest iOS18, use at least 35 daily and GeoTab is THE ONLY app on my phone with these performance and stability issues. Crashes / aborts frequently. Generally poor app they desperately needs a complete rewrite/recode.

UPDATE 29JAN26: There have been improvements made recently that make this app run much better than before. I’ll be the first to admit when I’m wrong about something, and I’m glad the big issues with synchronization and uploading/updating logs and inspections have been addressed.

Slightly concerned by the requirement to delete the app completely and then reinstall from scratch - something that PC and Windows users know all too well - for the improvements to appear, though.

Nonetheless, the app runs very well now, with the one exception of it categorizing and logging any time logged under an exemption as “personal conveyance” which I’m fairly sure is incorrect and could lead to confusion and maybe fines for the user/driver during an inspection by a particularly strict officer.

Unfortunately we can’t give 1/2 star rating here as my current rating would be 3 1/2 stars, so I can only upgrade my original 2-stars rating to a 3.

Paul Oostergo

6 months ago

Response from developer

Hi, we are really sad to see your ratings for our app, but glad to see that we are heading in the right direction. Can you please share detailed feedback about how “personal conveyance” could be improved and we will be happy to see what we can do to make it better. You can reach out to us at iOSdrive@geotab.com, and we appreciate any feedback you can give us.

Good

Khushi64

7 months ago

Response from developer

We are pleased that you are enjoying the app, but are always striving to make things better. If anything comes to mind feel free to reach out to us at iOSdrive@goetab.com.

Destroys battery life

Holy moly is this app pure garbage. Logs out constantly, destroys your battery life as it runs constantly in the background. iPhones are hot garbage to begin with but this app kills my battery in about 1 hour. The remedy is to clear it from the open apps or whatever apple does, but being able to limit background data like a normal phone (android) would probably rectify the issue.

Shakqifbcijdbwhwoxhdjao

7 months ago

Lag

Im not a professional driver but i do drive a truck that is net over 5500kg for my job. Im forced to use this app by my company. It would be a decent app but the lag is unbelievable. I spend an insane amount of time waiting to verify my logs while i could be doing my actual job.

Hmmm20101

7 months ago

Response from developer

This doesn't seem right. We want to take a closer look at this for you. Please send a note to iOSdrive@geotab.com so we can connect.

Buggy

Once in a while it logs me out and when i try to log in it tells me my username and password is invalid.

alskdjdbndnr

7 months ago

2%

App is easy to use but will drain your battery if left running in background.

Chilliy72390

7 months ago

too many glitches

This is the worst logbook app I’ve ever used. It has way too many glitches. For example, when you stop and try to switch to On‑Duty or Off‑Duty, the app still shows that you’re driving, and it can stay like that for several minutes. The pre‑trip also glitches out all the time. There are just too many issues. I wouldn’t recommend this app to anyone.

serhii.ua

8 months ago

Response from developer

We're sorry to hear this. The delay in status changes and pre-trip issues are not expected behavior. We'd like to investigate this further. Please email us at support@geotab.com with your username and details so we can help resolve this for you.

Battery use

This app is so unoptimized, I had 80% battery on my phone before bed, woke up to the battery being dead from the overly intense background usage. Fix your app please.

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