Trash.
Bring back the days of the week!
Response from developer
Thanks for the three stars and for such a clear request. A recent update added a calendar picker so you can open logs from further back, and the day header changed along with it. While you're picking a date, the calendar still shows the days of the week. We've shared your note about seeing the weekday on the page itself with the team behind the HOS screens. If anything else could work better for you, iOSdrive@geotab.com reaches us directly. Safe travels out there! – Geotab Drive Team
Too slow
Response from developer
Sorry Drive has been getting in the way of your workday. Most drivers get through their shifts without running into this, so it's worth a closer look. Our team can dig in if you email iOSdrive@geotab.com with the screen you were on and roughly when it last happened. – Geotab Drive Team
Dash cam won’t stop beeping, really hard to sleep when the dash cam beeps every couple minuites.
Response from developer
We want to understand what happened on your account. If you send your fleet name and the date and approximate time of one occurrence to iOSdrive@geotab.com, our team can review those logs with you. – Geotab Drive Team
Interrupt inspections
Response from developer
Thank you for the five stars. We know an inspection needs to run start to finish, and we want to understand what happened on yours. Please write to iOSdrive@geotab.com with the approximate date and time, and whether you sign in through your company's single sign-on. Those details help us review what happened for you. – Geotab Drive Team
Too many bugs
Response from developer
Duty status has to be right for your logs to hold up, and the details you shared give our team a clear place to start. Please email iOSdrive@geotab.com with your fleet name and the date and time of one example so we can review those logs with you. – Geotab Drive Team
A honest review
Response from developer
Accurate logs matter, especially when a violation is on the line. If logs on your account don't match what you did, please email iOSdrive@geotab.com with the dates and the vehicle involved so we can review those records with you. – Geotab Drive Team
I would give one star if I could
Response from developer
We want to understand what happened on your account. If you send your fleet name and the date and approximate time of one occurrence to iOSdrive@geotab.com, our team can review those logs with you. – Geotab Drive Team
Exemptions Problems
Response from developer
Drive ends Yard Move or Personal Conveyance automatically when that status no longer applies, for example once PC passes the 75 km daily limit under Canadian rules. The driver should be told when that happens, and time that wasn't driving shouldn't count as driving. Email iOSdrive@geotab.com with your fleet name and the date and approximate time of one switch so our team can review those logs with you. – Geotab Drive Team
Driver
Response from developer
Reliability is the job of a driver app, so we want to track this down. One example gives our team a place to start: send your fleet name, the task you were on and roughly when it went wrong to iOSdrive@geotab.com. – Geotab Drive Team
Go try
Response from developer
Thanks for being straight with us. Drivers should get through their day without wrestling the app. If you can name the screens or tasks that slow you down most, send them to iOSdrive@geotab.com so our team can look at the parts of your day that cause the friction. – Geotab Drive Team
App switched to driving without vehicle movement
Response from developer
Drive time you can't correct, recorded while the truck sat parked, is understandably frustrating. Drive is designed to prompt after about five minutes without movement and switch to On Duty if there's no response. Email iOSdrive@geotab.com with your fleet name, vehicle and one date it occurred to help us review what happened. – Geotab Drive Team
Worthless app
Great
Good
Response from developer
Good in the title, perfect in the review, five stars on top: we'll gladly take all three. Thanks for taking a moment to rate Drive. Wishing you smooth days on the road. – Geotab Drive Team
Update
Cossin
Response from developer
Un outil que vous êtes obligé d'utiliser et qui flanche une fois sur deux, c'est déjà lourd. Mais se retrouver rattaché à un camion situé à 200 km de vous, c'est autre chose : ce sont des données enregistrées à votre nom. Dans Drive, l'association se fait avec le véhicule que vous sélectionnez; l'application ne vous rattache pas à un camion en fonction de l'endroit où vous vous trouvez. Un rattachement à distance n'est pas le comportement prévu. Écrivez-nous à iOSdrive@geotab.com avec le nom de votre flotte, le camion concerné et la date approximative, et on ira voir ce qui s'est passé sur votre compte. – L'équipe Geotab Drive
Daily driver
Response from developer
Starting your day with a ten-minute wait, and paying for it in battery, is a rough way to begin a shift. The specifics help though: inspecting a new trailer with no signal, and personal conveyance dropping out, are things we can chase. Email iOSdrive@geotab.com with your fleet name and roughly when personal conveyance fails, and we'll look into your case. – Geotab Drive Team
Update! Years later - Still horrible
Logs and Locations take forever to pull up, and we’re on a gigabit connection.
Video recording take forever to filter through. Not because of the camera connectivity as they are uploaded to the cloud, and the click through from video to video is beyond slow.
Asset database is a nightmare, just yesterday when trying to look up an asset, it took 4 minutes to load.
Don’t get me wrong, some of the features are nice, but the issues with speed, etc, make it almost unusable.
Review from the Driver’s Side:
For an application that is supposed to be dead accurate, I don’t even understand how they’re still in business. It places me in wrong location, it automatically launches me into drive when I haven’t even moved yet for the morning, and wants to put me on duty when driving…. And these are finable offences for us truck drivers. Lowest rating fully deserved. Fix your app!
Response from developer
We're sorry to hear about the connectivity issues you're facing and taking so long to get back to you. The app is designed to record HOS data without an internet connection and sync when service is restored. We take this concern very seriously and want to investigate. Please email our team at iOSdrive@geotab.com with your username so we can help.
Pointless oppression
Response from developer
Uninstalling and reinstalling around every shift to protect your own battery is a lot of work, and we understand why you're doing it. The app does need some background time for ELD compliance, but what you're describing after you log out is worth checking properly. Email iOSdrive@geotab.com with your fleet name and we'll look into your case. – Geotab Drive Team
