Sign in Issue
It’s been a couple of years now and they still have not fixed the sign-in issue. When logging in with the CORRECT userid and password, a message pops up stating that the information is incorrect and to call support if the problem persists. Then, the app restarts and the user is forced to sign in a second time. When calling support, it’s impossible to get them to comprehend the issue. I have been told repeatedly “we do not see any failed login attempts and your password is not locked” and “you shouldn’t have any issues signing in.” Duh. This is exactly what I’m trying to tell. So fix it. It is highly annoying to experience this every single time I want to check my account. My experience with GeoVista has been exceptional, but I’m so frustrated and unimpressed with this app and the app support that I am ready to close my account. It’s my bill pay account so I need to check it often and make quick transfers for certain bills/expenses. I think I might do better to switch to the credit union I use for my personal and business accounts.
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Not working
Horrible idea to do this to your customers with no notification!!!! It will not update! B
This new version….
I’m trying to check my account. I keep hitting update and it keeps redirecting me each time. Please correct this! Phone is up to date, not sure why the app keeps sending me to update now and nothing happens. I’ll uninstall and then reinstall
App constantly down
I’ve now tried for a week to check my balance and every time I try the app will tell me to sign in using my user Id and password. Then after I do that it tells me that they couldn’t validate my data and to call the bank. This has happened on multiple occasions and I’m getting tired of almost over drafting because I can’t check my balance on the app. PLEASE FIX
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Sign In Issue
This is becoming rather annoying- every time I sign in with the correct password, there’s a pop up that says the password is incorrect and to contact support if the problem persists. I called support; the rep was clueless and couldn’t understand why I wasn’t locked out of my account. I said “because I’m putting in the CORRECT password.” PLEASE fix this login issue.
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Great Service & Convenience
Great Service & Convenience
Password issue
Can you guys please fix the sign-in problem.
Apple Pay
Please get Apple Pay!
App experience
I wish I could see my credit card charges and not just the checking and savings
Can’t log in
iOS and app are latest releases but app crashes every time before being able to input login information.
Love it but please fix this..
Wish it would stop deleting my info every few months and locking me out... It does it like once every 2-3 months... This happens and then I have to call and have someone unlock it every time.. Nobody else gets into my stuff but me... and now it’s been down almost a week !
Awesome
Very fast!
Great app
Easy to use and accurate
The app always crashes
Always crashes and I can never make transfers between my accounts it’s so annoying this app is pointless And doesn’t have as many features as my other banks
I can’t log in
I switched to Geovista with the idea that I needed in local bank.I thought that when I switch I will get the same service that I do with Usaa. Unfortunately I have not even been able to login to the app whenever I try to login it says my credentials have not been verified. I took the issue to the bank talk to a member service person and they told me it’s my phone. So switching to this bank really defeated the purpose because Even though I was able to get a local bank I can’t even use the app.
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appearance
Needs an appearance update. Looks kind of outdated. Good app though
Poor quality
Too often I’m not able to access my account online due to system technical difficulties, very inconvenient!!!
Geovista Credit Union
What a great bank! I love the banking app!
Horrible
Every month the app goes down and when you try to check your account balances it says Unavailable. This is recently happening now and has been this way for the past two days. I wish someone was managing or updating this app more to fix these technical issues.
This app is trash
When the app decides to load it requires me to log in manually. Then once I’m in all of the accounts read unavailable. I might as well go to ATM to check my balance cause the app fails me every time. Just throw the whole app away.
