Unclear if this app is still supported
I’m not sure why this app is still in the App Store. There is a lot of information on the app. The only thing missing are clear directions about how to test or use it.
Great app
I have had this app for 2 years now. Works great and very impressed with the user interface. The app is simple to install and very easy to navigate. Love the fact that in an emergency my loved ones are notified in an instant. A must have for any smart phone.
Great resource
I haven’t needed the app and a couple of times my spouse has received a text when I didn’t realize I’d sent it, but that’s been over a period of a couple of years. I don’t have an Apple Watch or wearable device, but I love all the information the app provides such as locations of hospitals, etc., and the important numbers I would need in the case of an emergency that I might forget if in crisis. I don’t look for this to be my lifeline or feel a false sense of security having the app, but I love having it on my home screen as a starting point if I’m faced with an emergency.
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Everyone should have this App...
I have tried so many emergency apps out there. This one is by far the easiest one to use. Keep up the great work!
I love this App!
I tested the features and they work fine! I can see the purpose and usefulness of this in this age of active shooters, global travels, and language barriers. I Installed on kids phones and taught them how to use it to communicate without whispering. Hope they never have to use it!
Doesn't work
I had taught my 5 & 7 year old to rely on this app in case of an emergency. I initially tested it and it worked. I tested it again the other day and I was the only one to receive a text. Their mom and grandma are set to receive emails and they didn't send. This is an app that if used, should work. We're talking lives at stake. All it does is send a text and it was scary to think if I was incapacitated in some way and the kids could only get to this iPad, there would be no help. It's like jumping out of a plane thinking you have a parachute, when you don't. I'm deleting the app for sure. I'm a bit freaked out about what could have happened. I have other ways for the kids to call for help, but this was one I expected to work.
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Response from developer
Thank you for your response. To prevent abuse and spamming, our software will automatically stop sending text messages if you send too many alerts within a 24 hours period. From your feedback, we now post a status box to inform you if you have gone pass your alerts quota. Unless you are testing out the software, there is no reason to request for help multiple times per day. Hopefully this helps clear up the confusion. Our goal is to prevent willful abuse of the system towards other people. Please feel free to contact us at Feedback@Ready311.com
App can't be trusted: they broke Pebble support
I had this App and the companion Pebble watch app installed so that if there was an emergency, I could trigger a 911 phone call from my watch. Well the watch app disappeared one day after an update, leaving me with no reason for having this app. What bothers me is that this app was working fine with my Pebble until one day when the app was removed. I was never notified.
Taking away a life saving feature from an app is a pretty serious change. The fact that this company seemed ok with making such a radical change to their app without clearly notifying their users that they won't be able to use it the same way, indicates that this company simply can not be trusted.
When we install app, especially ones that are only designed for use in an emergency, we need to trust that these apps will actually work when we need them to.
I'm feel glad that I found out about this broken app before I actually needed to use it. But I'm bothered thinking about all of the other Pebble watch users who think they have this app installed on their phone, and won't discover it stopped working until they need to use it.
Taking away a life saving feature from an app is a pretty serious change. The fact that this company seemed ok with making such a radical change to their app without clearly notifying their users that they won't be able to use it the same way, indicates that this company simply can not be trusted.
When we install app, especially ones that are only designed for use in an emergency, we need to trust that these apps will actually work when we need them to.
I'm feel glad that I found out about this broken app before I actually needed to use it. But I'm bothered thinking about all of the other Pebble watch users who think they have this app installed on their phone, and won't discover it stopped working until they need to use it.
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Response from developer
Thank you for your feedback. We had to discontinue the Pebble due to its discontinuation. Please feel free to contact us at Feedback@Ready311.com More information about the Pebble being acquired by Fitbit. http://fortune.com/2016/12/07/pebble-smartwatch-fitbit/
Rubbish
I paid for the full app and it doesn't work. It sends test sms fine from app but anything triggered from smartwatch fails despite the smartwatch app saying 'success'.
GET THIS APP❗️❗️❗️
My Hubby is in the last stages of Alzheimer's. While in a close-by Big City, stopped at a place I wanted to go, Hubby had an "anger flare up" where he threatened to kill me, then himself with his knife.
I used this to call 911. Hubby seemed to have calmed down, so I told the 911 operator not to come, fearing a confrontation.
This app texted Daughter. I was able to drive Hubby home while she arranged to have my County Sheriff pull into driveway the moment I was home & safely in the house.
Hubby was calmly taken to the hospital in an ambulance.
This app prevented at least an angry confrontation with City Police. Probably much more.
I used this to call 911. Hubby seemed to have calmed down, so I told the 911 operator not to come, fearing a confrontation.
This app texted Daughter. I was able to drive Hubby home while she arranged to have my County Sheriff pull into driveway the moment I was home & safely in the house.
Hubby was calmly taken to the hospital in an ambulance.
This app prevented at least an angry confrontation with City Police. Probably much more.
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Good concept, implementation lacking.
Poor design — not clear whether you’re entering your own information, or that of your emergency contacts. Language is confusing — what is “Text 911?" Cryptic instructions or none at all.
“Nearby services" search (for hospitals etc.) opens in Google maps in Safari; pressing the “List” option brings up Google reviews! I want location details, not someone’s 3-star review of the hospital. Search results should open in native Maps or other map app.
Only two “test alerts” in free version; not enough to test functionality of the app.
I want to like this app and think it could serve a very valuable purpose, but it needs a lot of work.
“Nearby services" search (for hospitals etc.) opens in Google maps in Safari; pressing the “List” option brings up Google reviews! I want location details, not someone’s 3-star review of the hospital. Search results should open in native Maps or other map app.
Only two “test alerts” in free version; not enough to test functionality of the app.
I want to like this app and think it could serve a very valuable purpose, but it needs a lot of work.
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Response from developer
Thank you for your feedback. We have taken your feedback and improved the App greatly. It is now March 2017 and this review is no longer valid with the new App interface since 2016. Feel free to contact us at Feedback@Ready311.com
Neat
App works well on my iPhone 6.
Works
App worked great until I installed the new version 2.5102. It kept crashing until I uninstalled then reinstalled the app. That seemed to fix the problem. Great app over all.
If u plan on using this for your pebble DONT GET IT
The app randomly comes up on the watch! Today it went off sending messages to my family that I needed help when all that happened was my hand the watch was on bumped the button! I talked to someone about this issue but apparently you don't want to fix it IM DONE WITH THIS APP! To have family and friends receive a message when you are fine and get them worried is HORRIBLE!
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Response from developer
Thank you for your feedback. Back in 2015, the Pebble was still trying to work out its glitches. As of December 2016, the Pebble has been discontinued and acquired by FitBit. We no longer support the Pebble. This review is not valid. More information about the Pebble http://fortune.com/2016/12/07/pebble-smartwatch-fitbit/ Feel free to contact us a Feedback@Ready311.com
Great app!
This app is a great companion to the pebble smart watch! It sends out text alerts to people you choose to come help you. It's currently the best emergency app for the pebble available. You might need to open the app for it to update your GPS location, but other than that, it's great!
I have some medical issues, and this is a cheaper and better alternative to life alert for me.
I have some medical issues, and this is a cheaper and better alternative to life alert for me.
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