Customer service
The ball was easy to set up and the app is easy to use. We had an issue at 9,000 reps. We called customer service and they sent out a new ball quickly. The customer service rep went above and beyond. My son’s team is having a competition and the rep suggested we keep track of our reps with a regular ball and text him our daily number so he could update the app and my son wouldn’t get behind! Thanks again!!
Show more
Stopped working
The ball stopped charging like a month after buying it. Even when it worked, it wasn’t counting all shots and reps. I really wanted it to work, but it doesn’t. My friend had the same issues.
Great tool for serious athletes
I loved this ball, I used mine every chance I got, then I ended up breaking it after hitting the pipe a ton of times, super helpful customer service, they sent me a new one as soon as possible and I’m back to counting my reps and seeing my speed increase . Great app, great company, and great product, super happy with my purchase
Show more
Great app
I love the app and it helps me get better but there is a bug with friending it doesn’t show on the friends list
GREAT but...
I love the idea but i got a couple things, A) why wont it save my user name? B) can it update while the phone is off? Having it on is a little inconvenient. Other then that no complaints. AWESOME
.
Great product
Took four tries to update the firmware (ball is 5-star, and app is 3-star)
The ball misses some throws until the firmware is updated, as confirmed by app support. However, the update process is a bit cumbersome, but here’s how I completed it (YMMV). 1) Charge to 100% 2) Take ball off the charger and start the update process 3) When it fails simply hit the “Update Firmware” again and repeat until it updates. Mine failed three times in a row before it finally fully updated.
Show more
Bought two neither worked
Bought two balls, each came with a charger. One wouldn’t charge on either charger, one vibrates while on charger and doesn’t charge. Both after 0 reps, never got any use out of them whatsoever. Waste of money.
App
This is a good app and all put there is one big problem i cant scroll down when i am in a workout for shooting this is a big problem because i cant see my speed i would 100% love this app if this problem was fixed
Cool Idea but...
They clearly spent all their R&D money on the ball. The app is terrible.
If you want the activity feed to update: delete and reinstall the app. Accept a friend request? Delete the app and reinstall. See you workout summary update?... you guessed it delete and reinstall.
Oh and don't bother trying on an iPad the app crashes immediately. For an IoT device that requires an app to even function, they really need to spend some serious developer dollars to make the app work.
If you want the activity feed to update: delete and reinstall the app. Accept a friend request? Delete the app and reinstall. See you workout summary update?... you guessed it delete and reinstall.
Oh and don't bother trying on an iPad the app crashes immediately. For an IoT device that requires an app to even function, they really need to spend some serious developer dollars to make the app work.
Show more
It don’t work
It doesn’t work for my on my iPad but it works on my phone so idk how to fix it but it Js shuts out when I open it
Product review
This product keeps on letting me down by having errors left and right while trying to set it up. Statistic wise this is a great product by giving lessons and giving accurate numbers compared to other speed trackers like a speedometer. Overall great product just waiting for a better website and a bit more simplicity.
Show more
Great for young players too.
These lacrosse balls are amazing and game changing for kids. Bought them for 8 year old boys. They love tracking their wall ball and the speed of their shot. It makes working on basic skills a lot more fun and interesting. Tracking their training day to day is a great motivator. They can’t wait to practice and have seen a vast improvement in just a few short weeks.
Show more
Highly recommended
As a club, high school, and youth lacrosse coach, I can say that the R1 smart lacrosse ball is a fantastic training tool for my players that keeps them engaged in training in a fun and competitive way. The new R1 Pro is a major improvement over the first generation ball as it’s more reliable and accurate. I am excited to see where they take this product in the future, and highly recommend it to any players and coaches who want to get better!
Show more
Big Improvements
The new Get Reps lacrosse ball and app update are a huge improvement. The updated ball has a much stronger and more consistent connection, which makes training sessions smoother and more reliable. The app is working flawlessly now, and I’ve had no issues since the update. On top of that, their customer service is excellent—responsive, helpful, and clearly committed to making sure players have the best experience. Overall, I’m really impressed with the improvements and highly recommend Get Reps for anyone serious about their lacrosse training.
Show more
Amazing product and support
Such and amazing and innovative tool and app. The Get Reps ball makes my son want to hit the wall and take practice shots on goal. The fact that he can compete with friends is even better. But look no product is perfect, right? Well let me tell you something, the team at GetReps nails customer service and support. I had a small problem and contacted them, they responded right away, on a weekend, in the evening. Not only did they respond but they worked to fix the issue I was having in a few days. Just amazing. If you or your child plays lax this smart ball and app are a must have!
Show more
GET REPS IS AWESOME
I love this product! It motivates me to work hard and get more reps every single day. The app includes a way to track your daily, weekly, monthly, and even yearly workout summary’s it convinces you to work hard everyday and spend time hitting the wall or working on shooting. The app includes videos that provides helpful training for players looking to increase their lacrosse level. This ball counts your reps and the time it takes u to complete the reps, the ball can tell you your shot speed and how many shots you took and the best part is, it keeps all the information stored for you to view at any time. There is a leaderboard used to motivate players to keep working hard and get more reps to eventually work to climb to the top of the leaderboard. If you are wondering if you should get this product I say ABSOLUTELY!! Also, the support from their employees is extremely good and friendly they work hard to help you to reach your goals at GET REPS!
Show more
Waste of money
Had issues within the first week of use. Ball stopped counting reps after 3 days of using it. Took a week for “support” to agree to send a replacement ball, but they forgot to send it, so it went out even LATER. The second ball still won’t count reps correctly (counts every 3rd rep), and the firmware will not update on any device we connect it to. For a company that prides itself on its product and customer service, the product is continuously faulty and customer device is unresponsive. Even the co-owners aren’t responsive to calls and voicemails from dissatisfied customers. I wanted to like the ball and my kids enjoyed it while it lasted, but it caused more frustration and annoyance than anything else. Not worth the money and time. And I’m STILL waiting for a response and refund!!!
Show more
Best training app for lacrosse players
This app is an absolute game-changer! The ability to track my workouts, see my shot speed, and compare my stats with other players makes training so much more engaging. Plus, the community leaderboard keeps me pushing myself every day. I’ve already noticed huge improvements in my stick work. GET REPS is a no-brainier for anyone looking to take their game to the next level!
Show more
Game-Changer for Lacrosse Training!
I've been using the GET REPS app with the R1 Smart Ball for a few months now, and it's completely changed the way I train. Being able to track my reps, shot speed, and progress over time has made my wall ball sessions way more effective. The app is super easy to use, and I love the challenge features that keep me motivated. If you're serious about improving your game, this is a must-have tool. Highly recommend!
Show more
