Totally unsatisfied! Customer service sucks
Do not sign up!
This app continues to take payments after I’ve sent a multitude of emails to their support team cancel. I check out a free trial and began getting over charged for an app I did not want. The instructions to remove do take you to a proper link to unsubscribe! Hack.
This app continues to take payments after I’ve sent a multitude of emails to their support team cancel. I check out a free trial and began getting over charged for an app I did not want. The instructions to remove do take you to a proper link to unsubscribe! Hack.
DO NOT DOWNLOAD THIS APP
This is such a scam. I tried the app, it didn’t work. I asked for a refund and they want me to jump through hoops to get my money back. It isn’t transferable across devices and they are so dishonest. I want to give this app zero stars.
Absolutely fraudulent.
Welcome to the most fraudulent app in the entire App Store. We just give you an advice: Do not buy any of this developer’s apps.
Help with the tiny win
most people will see this app as nothing useful, but you are wrong, this app can help you increase your tiny wins into a better future and help you break away from your bad habit. I use this app to grow and better myself.
Taking money out of my account after paying for a year subscription...
Paid for a yearly subscription (discounted apparently) and have still been charged weekly...!? I have sent an email and am waiting for a response. Please resolve this.
Update - after seeing a response to my initial review (months later) I reached out to the email they suggested only to be told that I may have accidentally selected the weekly subscription and that there is no way for them to verify that.
The first payment that came out of my account was for $31.63 for what was supposed to be a discounted YEARLY subscription. I was then charged $11.85 weekly until Jan 20th (only noticed when logging in to pay bills). A total of $79.03 has been paid to this company for a subscription I didn’t even receive and instead of correcting it they will blame you for not catching it. So beware before you set this app to any subscription payments in your account.
Also, Apple wont do anything about it as it is more than 60 days past the last payment date.
I would give this app negative stars if it were possible.
Update - after seeing a response to my initial review (months later) I reached out to the email they suggested only to be told that I may have accidentally selected the weekly subscription and that there is no way for them to verify that.
The first payment that came out of my account was for $31.63 for what was supposed to be a discounted YEARLY subscription. I was then charged $11.85 weekly until Jan 20th (only noticed when logging in to pay bills). A total of $79.03 has been paid to this company for a subscription I didn’t even receive and instead of correcting it they will blame you for not catching it. So beware before you set this app to any subscription payments in your account.
Also, Apple wont do anything about it as it is more than 60 days past the last payment date.
I would give this app negative stars if it were possible.
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You owe me $127, 84
I got a trial period of this app. The next day I got an injury and you know simply forgot about the app, I even deleted it. But you withdrew me $31.96. I stopped it with help of my bank and texted to your support team, and nothing. I didn’t see any options to cancel the subscription in my Apple ID, and I don’t now. You found another way to take my money, even though I canceled it with my bank and I received NO NOTIFICATION about that. How do you do that? I eve didn’t know you were stealing my money all those months. I want my money back. I never used your. This is not fare to take them.
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Abzocke.
Ich hab mir die App runter geladen und musste um den Account zu aktivieren 0,01 € überweisen was ja auch nicht schlimm ist. Mir wurden nun aber zum zweiten Mal in einem Monat fast 30€ abgebucht obwohl der Account noch nicht mal komplett angemeldet wurde. Reinste abzocke! Hab die app direkt wieder deinstalliert nachdem ich das realisiert habe.
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Response from developer
Dear Valued Customer, we appreciate you taking the time to write a review. Please contact our Customer Support team at support@gethabitapp.com so that we can check your subscription and resolve any issues. We will be glad to provide you with the most relevant information regarding the cancelation process. We are waiting for your message.
WORST COMPANY EVER
HAVE CSNCELLEC THIS SUBSCRIPTION BUT THEY ARE STILL TAKING MONEY OUT OF MY ACCOUNT.SERIOUSLY ANNOYED!!!!!
Fraud
They have duplicate billed me thre months in a row and have not responded to any of my communication about this issue. Do not sign up with them! I’ve tried cancelling my subscription but it continues to say active
Response from customer service “ do apologize for any inconvenience yet the user himself activates one's account and we are unable to monitor every double-subscription case since there is a huge number of such mistakes.”
Response from customer service “ do apologize for any inconvenience yet the user himself activates one's account and we are unable to monitor every double-subscription case since there is a huge number of such mistakes.”
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SCAM ARTISTS!
I bought a lifetime membership because I saw an ad I liked and the reviews were good. WORST APP! There’s barely anything worth 30$ on here and the ads are so false from what it is! I WANT A REFUND! EDIT TO ADD: I was told I could get a refund. When I contacted them they told me that my Apple ID email was unable to be found. I sent receipt showing that I paid for it and it even had the order ID and everything. These people are running me in circles trying everything possible not to give me a refund. This is ridiculous.
Update: after two weeks they continue to ask me if I want a refund. DO NOT BUY FROM THESE PEOPLE. I will be reporting this to Apple to have this awful app removed
Update: after two weeks they continue to ask me if I want a refund. DO NOT BUY FROM THESE PEOPLE. I will be reporting this to Apple to have this awful app removed
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Estafadores
Me descontaron 31.96$ en un segundo descuento sin estar autorizado por mi y supuestamente solo pagaría 0,99 por una prueba de una semana. Ni se les ocurra dar sus datos de pago. Envie un correo y dicen que están colapsados debido a que tienen alta demanda. Me precio un Robo y falta de respeto que me hayan descontado sin previa autorización. No los recomiendo para nada.
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niederträchtig! Achtung!
Sie nehmen Ihr Geld sogar, wenn Sie die App mit dem Kundenservice stornieren. sie stehlen dein Geld, die App ist nutzlos.
Response from developer
Dear Customer, thank you for your review. That sounds very unfortunate. Please email us at support@gethabitapp.com so that we can check your subscription status and help you further. Looking forward to hearing from you soon!
Please refund and I’ll update my review
So I downloaded the app and decided to cancel that same day (3 days free trial before charging you) I went to cancel in my suscriptions and it wasn’t showing there. I check in my App Store suscriptions and it wasn’t there either so I proceed to delete it. Today I got charged…. Just emailed customer support and I expect they get back to me….
Update. I wish I could give a lower review than 1 star…. I was never able to access the plan I paid for, customer service “tried” to help me but it was useless… I was never able to access my plan.
Finally when requesting a refund I was told I had to pruebe I used the app at least during 7 days, maybe I would give it a try if only I was able to access “my account” but certainly I am not paying a new plan only to try it out.
Short long story: I won’t get a refund, neither access to the plan I paid for. Waste of time and money. Buyer be aware, do not even try the free trial because you will be charged a whole month even if you don’t have access to it.
Update. I wish I could give a lower review than 1 star…. I was never able to access the plan I paid for, customer service “tried” to help me but it was useless… I was never able to access my plan.
Finally when requesting a refund I was told I had to pruebe I used the app at least during 7 days, maybe I would give it a try if only I was able to access “my account” but certainly I am not paying a new plan only to try it out.
Short long story: I won’t get a refund, neither access to the plan I paid for. Waste of time and money. Buyer be aware, do not even try the free trial because you will be charged a whole month even if you don’t have access to it.
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Проблема с отменой подписки
Подключил их подписку на сайте и теперь не могу отключить! Кто знает, что делать, пожалуйста, помогите.
Написал им несколько писем, но они не отвечают и продолжают списывать с меня деньги!!!
Мошенники!
Написал им несколько писем, но они не отвечают и продолжают списывать с меня деньги!!!
Мошенники!
Response from developer
Dear Valued Customer, Thank you for sharing your concern with us. Please, reach us at support@habit-box.me email and we will gladly assist you with your request. We will be waiting for your letter. Have a great day!
App is not worth the money!! Scam to say the least.
They claim $40 gets you lifetime access to the app - what’s not obvious is every article within the app is then available for further purchase. What you get is a rather skinny “journal” with a timer that you record “habits” into. Waste of money! And customer support is disappointing to say the least. They should be taken off Apple.
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Some features don’t work
I downloaded this on my iPhone and every time I try to mark my daily habits as completed, there’s no way to. I can mark off when I do a challenge but not when I complete a daily habit. I’d give this zero stars
Thank you
I wanna say thank you to the person who made this app because with out it, I won’t be able to keep track on what I have to do daily
Payments
Canceled my trial and was still charged a monthly fee. Customer service doesn’t exist. I believe this is a scam. DO NOT SIGN UP
Ok
It is ok and ye
good
I think the app is really good :)
Response from developer
Dear Valued Customer! Thanks for the wonderful review. We are aimed to provide our members with high-quality service and such feedbacks show us that our direction is correct. We wish you to enjoy the app further and will be happy to receive any idea or suggestion to our support@habit-box.me email from you. Have a great day!
