GetSwift User Reviews

Top reviews

TERRIBLE APP/ COMPANY

This may be the single worst delivery platform out there. They release updates claiming to fix issues, and in the process make the entirety of the app/admin dashboard useless. The order is different on every device we own so no one actually knows the proper order for deliveries. They claim theyre working on fixes and will then gaslight you into believing they are working on it for months at a time. All of this, and theyre clearly crooked, look into their financial scandals. STEER CLEAR OF THIS APP.
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Lies

It says it will give you $300 if you complete 25 deliveries but you never do cuz they stop giving you deliveries for a while so that you don’t do 25 deliveries. This is BS.

Needs Improvement

My principal issue with this app is the abandon order button. It is positioned right below the “complete order” button and has no follow up confirmation question. I’ve accidentally hit that button several times and had to call dispatch to get the order back. This is SUCH an easy fix! All it would take is an “are you sure?” message.

I like that this app has the ability to work with several map apps, but it’s estimation of drive time is wayyyyy off. It always estimates that it will take 15-30 more minutes than it actually does.

This app also has issues with crashing. I have the newest software and the newest update but after I get about 10 completed orders, the app crashes immediately once getting to the completed orders page. This wouldn’t be that big of a deal, but after completing an order it immediately takes you to the completed orders page.

My final complaint is mostly aesthetics. Occasionally I have to deliver an order that is in a no service area, which causes issues for finding my way to the next delivery, but it completely loses connection to GetSwift. Once I renter the service area and the app connects again it shows an orange “Trying Connection” bar until I get sick enough of it that I completely kill the app and restart.
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They are stalking me a few years later...

I signed up to deliver for them 3 years back, but never did any after seeing how they operated their business. Now in late 2019 They will not stop asking me to help them with deliveries. I text to stop to their automated messages but they come with new numbers to send the messages from every time they’re short staffed. Not professional at all! Lose my number!!!
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Wish I could rate lower

This app makes my phone crash and freeze constantly. It is the bane of my existence. Sometimes I forget I live in 2019 and have LTE because my phone is as slow as 2005 with this app open.

The development team is always very rude and dismissive when we address them with these issues.

“New” versions never seem to actually fix the issue. Putting a new logo on it doesn’t make it not give my phone digital polio.
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Order gone bad

Orders don’t appear.
Does not send order to drivers closer to restaurant.

Crashinest app ever

Update 6/7/19: New version is working smoothly. No need yet to restart the app even once on my route. Thanks to developers for their effort to redeem this app. Will upgrade my rating to five stars if it continues to run well.

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A fine idea, but if time is a factor for you - and I use it for package deliveries, so it is - look elsewhere. The app crashes every single time I attempt to complete a delivery, and must be restarted. Then the prayers begin.
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Terrible compatibility

iPhone X constantly freezes when actively using app or even if it’s just running in the background and the distances are completely off from the actual map itself. Needs work ASAP.

Bugged app

Very bad app
Can’t see tips ahead
Freezes all the time and gives incorrect location for delivery.

Ужас!

Ужас! Последнее обновление!

Issues with iPhone X

The concept is great but the app is not polished enough. Seems pretty buggy at times but the worst part is that my iPhone X constantly freezes for a few seconds many times a day while using the app and google maps. It’s very frustrating because it affects all iPhone functionality.
Please fix it!

Great Field for delivery

This is very much cost-saving and stable.

Intuitive and efficient

This app is cost savings and very intuitive very helpful and useful as well

Amazing

This app is very cost-saving and very easy to use. Would recommend.

Intuitive and Smart

This app is well put together takes almost no storage up on my iPhone great for customers and people at work Rated 5 Stars Definitely worth trying!

Intuitive, efficient

Love this app. It is very intuitive to use. It has helped me be more efficient as well since it automatically orders and routes my deliveries. I’ve even seen an uptick in tips since the customer can track my real time eta.

This app works well! Never had any problems Great app works every time. l

This app works well! Never had any problems

Great app works every time. l know where our trucks are and so do our customers!

I've been using this app for almost 2 yeara and haven't many problems like other apps. Bringg and Onfleet crash a lot

good so far

Working pretty good!

Such and Easy app to use - Tracks all my jobs & history wonderful, naivgation is great

The app is getting better with every update!

Works great for our team

Great recording of data. Once i got used to it which was very quick. I aint the brightest tin in the shed so this simpicity has been built well
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Great app works every time.

l know where our trucks are and so do our customers!