Deceptive
I paid for the subscription thinking they would have unlimited talk time with their characters but you still get 20 stars a day and the characters keep hanging up on my son wasting them.this was a waste of money
Inappropriate
My daughter was using it and it showed her character and the princess pia character holding guns! I thought this was a kids app. We are mortified!
Misleading subscription service.
My son absolutely loved this app, and for a long time I would have happily given it 5 stars.
I completely understand that apps cost money to develop and maintain, and I have no issue with companies moving to a subscription model. In fact, I was willing to pay $9.99 per month because I wanted to support an app that my son, who is on the spectrum, genuinely enjoyed.
What I didn’t realize is that the subscription doesn’t appear to provide any meaningful benefit on its own. The only thing it seems to do is unlock the ability to purchase stars, which cannot be purchased without first paying for the subscription. In other words, you’re paying a monthly fee for the privilege of spending even more money.
We’ve spent a considerable amount on stars, and to make matters worse, the app frequently glitches. We’ve had stars disappear after purchasing them, only to reopen the app later and find our balance back at zero. That means money was spent and the stars were simply gone.
The subscription model feels unfair and misleading. I was happy to pay for premium access, but I expected the subscription itself to include some real value. Instead, it feels like an additional fee layered on top of ongoing in-app purchases.
This app had the potential to be great, and it used to be. But between the subscription requirement, the constant need to purchase additional stars, and the glitches that cause purchased stars to disappear, I can no longer recommend it.
I completely understand that apps cost money to develop and maintain, and I have no issue with companies moving to a subscription model. In fact, I was willing to pay $9.99 per month because I wanted to support an app that my son, who is on the spectrum, genuinely enjoyed.
What I didn’t realize is that the subscription doesn’t appear to provide any meaningful benefit on its own. The only thing it seems to do is unlock the ability to purchase stars, which cannot be purchased without first paying for the subscription. In other words, you’re paying a monthly fee for the privilege of spending even more money.
We’ve spent a considerable amount on stars, and to make matters worse, the app frequently glitches. We’ve had stars disappear after purchasing them, only to reopen the app later and find our balance back at zero. That means money was spent and the stars were simply gone.
The subscription model feels unfair and misleading. I was happy to pay for premium access, but I expected the subscription itself to include some real value. Instead, it feels like an additional fee layered on top of ongoing in-app purchases.
This app had the potential to be great, and it used to be. But between the subscription requirement, the constant need to purchase additional stars, and the glitches that cause purchased stars to disappear, I can no longer recommend it.
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Stuck
I tried to set up an account but it won’t let me go on from typing in my phone number. Instead it sends me to a website that I can’t do anything with
Love this app!
Really love the sketch feature and talking to all the different characters. Glitch Squad is my favorite show!
