GiftYa User Reviews

Customer Experience

Positive experience25.9% of reviews
Neutral0.0% of reviews
Negative experience74.1% of reviews

~ Based on 135 written reviews from the US App Store.

Is GiftYa Safe?

GiftYa - Send Gift Cards has mixed safety signals based on user ratings. AppsHunter Safety Score for GiftYa is 55/100.

This assessment is based on 374 user ratings, with an App Store average of 2.7/5.

Safety Analysis

41.2% of ratings point to a safe experience
1.1% of ratings suggest some concerns
57.8% of ratings point to a risky experience

~ Based on 374 App Store ratings for GiftYa.

Is GiftYa Legit?

GiftYa - Send Gift Cards appears to be a legitimate app. AppsHunter Legitimacy Score for GiftYa is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Good

I would give this 0 stars if I could.
This site does not offer regular gift cards. I was told to redeem the gift card I received, but it requires a VISA card unlike other gift cards. I redeemed my gift card to my VISA card, and the app said I could shop with it. However, when I went to a merchant to buy something, my card was declined even though it was not over the limit.
I tried to request a refund, but they refused, and the customer service is terrible, it’s mostly just chatbots. I do not recommend anyone use this site.
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Response from developer

We are sorry to read about experience! Please contact at us so we can assist you. support@giftya.com Russell D (Dir Customer Support)

Not user friendly

I received a gift from a family member through this company, and the sheer amount of time it took to try to find a way to use it was very frustrating. And the Help links were not helpful at all. You can’t add it to a Google or Apple wallet either. You can no longer check your balance, it said it would add five dollars for first time activation and it didn’t—even though I had a gift card to a nationally recognized vendor. It doesn’t offer an option to create an account and password for easy login, and when I tried to figure out how to login to the app, it got stuck in a loop sending text verification codes and never actually allowed me to login. The app was very clunky. More of a headache than it was worth.
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Response from developer

We are sorry to read about experience! Please contact at us so we can assist you. support@giftya.com Russell D (Dir Customer Support)

THIS APP IS A SCAM

i’m only giving it 5 stars to at least make it to the top, their gift card process is complicated and when you ask for a refund they don’t give it back

Warning. Pointless.

Please buy a gift card from literally anyone and anywhere else. The crackhead on the street corner is more trustworthy and straightforward than whatever the hell this product is suppose to be. Do yourself a favor and do not fight use this “gift card” company. Nothing but problems and BS.

Easy!

This makes my gift giving heart happy because it’s easy to send something last minute when I have forgotten to do something for someone’s birthday!

No satisfaction

Need to talk to a human to resolve ISSUES

Save your money

I order PlayStation gift card for friend birthday it didn’t work ordered a refund it better come.

Returning user

No issues in sending gift cards. Follow the steps provided to redeem the gift card for the other user. Main point is you cannot get gift cards for yourself which helps them diffuse scams.

100% can tell you this isn’t a scam and isn’t hard to understand just follow the directions.

-from someone who never leaves reviews
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Response from developer

Thank you so much for the positive review and feedback! Russell D (Dir Customer Service)

Worst experience ever

Okay so let me explain. My mom got me Roblox gift cards using this app. Roblox is an online game which means the gift cards usually have the code on it. Or you can redeem it as an e gift card.
You see, there is no e gift card button. I told the ai assistant and it said to press the e gift card button. Hello???? it then said i can talk to a real person in about 30 minutes it’s been hours. Even from the last time i submitted it (a few weeks ago) they never responded and after pressing a lot of buttons it finally worked but not my two new ones. This is most likely a scam and do not download
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SOOO BAD PLEASE DO NOT USE PLEASE

IS THIS SO BAD I PAY!! FOR A GIFT CARD AND IT WONT GIVE IT TO ME AND WONT LET ME GET REFUND OR COMPLAIN I HATE IT DONT UES PLEASE DONT USE PLEASE!!!!!

Scammy. Did not work.

Someone sent me a gift card and it did not work. Took them a day to respond to customer service with a very unhelpful explanation. As of now, still don't know where the $100 went.

Terrible

Tried setting up an account and waited for a confirmation for to be sent. The code won’t send for hours and by then it won’t even work. Then trying to log in and it does the same thing, not allowing me to activate the gift card I was sent. When I try to log in, it says I already have an account and need to link them, but obviously can’t link accounts I can’t even log in to. It feels like a scam.
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Best gift card app ever!

This is one of the easiest and best gift card apps I’ve ever used. It charges the least amount of money for the service that provides, and it’s the easiest user experience according to my parents who absolutely love redeeming the gift cards I sent to them through giftya!! and there are so many options of gift cards to choose from!!! Thank you giftya for making gifting so easy!!!
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Response from developer

Thank you for the positive feedback! Russell D (Dir Customer Service)

SCAM

This company claims not to be a scam. They took my money, did not sent the gift and said it was delivered and when i proceed to rry and redeem it or file a claim all the pages give error. I try on my phone and a computer website and app!!! I CANNOT BELIEVE IT when its Christmas and the money just disappears like nothing. I called they dont pick up i waited 30min no one messaged me or anything im so devastated
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PLEASE DO NOT BUY ANY THiNG

I was trying to buy me sister a gift card and it just took my money and didn’t let her redeem it

ABSURD

This is the most ridiculous app and idea I’ve ever seen! Their website says there’s an option for an egiftcard. There is not. They charge you a processing fee and when they refund your money- they keep it- you don’t even get a full refund. This is the most ridiculous idea. It’s not user friendly. Don’t waste your time. I’d give zero stars if I could.
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⚠️⚠️THEY STEAL YOUR MONEY⚠️⚠️

I purchased a $35 Amazon Gift Card for a friend of mine, but when attempting to activate the "gift," it immediately stated that "something went wrong." We tried everything to activate the gift: phone number, email, secondary email, another phone number, and etc. However, nothing worked in the end so we requested a refund and it stated to wait 3-5 business days. THE VERY NEXT DAY, luckily this was a VISA gift card purchasing the Amazon gift card, I see that an unauthorized transaction of $35 and some change on TIKTOK SHOP was completed WITH my VISA gift card. Safe to say, they steal your card, use as much money as they can, and never give you anything they promised. DONT USE
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Garbage

Won’t let you redeem as a gift card, will force you to connect a debit/credit to use the “gift”.

DO NOT DOWNLOAD OR USE!!

Bad

The Zelle I send my gift to the first Time is not active and you guys didn’t allow me to add new Zelle so bad my gift is just there can’t use it

Gift cards just got worse!

Ever wish gift cards were MORE limiting?? Need a middle man for christmas?? Well wish no more!! Now you can give YOUR credit card info to a stranger who *promises* 🤞 to PAY YOU BACK eventually after you spend YOUR OWN MONEY! Broke & want to spend your gift card??? Too bad!! Waiting to get reimbursed?? Well sit tight because who knows when this app give give it back!! Introducing giftya!! Remember kids, every living human being prefers cash as a present. Not a headache inducing, data harvesting, TOS heavy, middle manning grift disguised as a thoughtful & convenient present!! Hope this app gets taken down but who am i kidding, you already did the work of signing up. So enjoy having your spending information harvested… well… FOREVER!! Yayyyy!!!!!!
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Response from developer

We are very sorry to read about your experience! We value all feedback! Please send us details of your order and we will immediately investigate this for you. Russell (Dir Customer Service)