Needs improvement
I also use it because I have to. But it’s horrible at tracking client hours. We needs something that can tell you how many hours you have worked through the workweek. We are required to track hours from Sunday to Saturday and the app doesn’t help with that at all.
I use it because I have no choice
My main complaint is that there is no way to easily see the hours I have worked in the current week. It gives me an “insight” about how much I’ve earned in the past 7 days, but that is no help for budgeting hours since I am not allowed to go over 40 hours in a Sunday-Saturday week. Additionally, the “insight” almost always shows earnings under the wrong day, so I don’t have trust in its accuracy. I can view shifts, but again, there’s no concise reporting of hours worked, I just have to do the math myself.
Other issues with the app itself, it logs me out pretty regularly and won’t log back in unless I quit the app and relaunch it.
Other than that, it’s pretty good as long as the agency sets up your clients well. If they don’t, you get to navigate their mess on every shift.
Other issues with the app itself, it logs me out pretty regularly and won’t log back in unless I quit the app and relaunch it.
Other than that, it’s pretty good as long as the agency sets up your clients well. If they don’t, you get to navigate their mess on every shift.
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My schedule is easy
Love the calendar. Super easy to manage my schedule.
Caregiver view
This app leaves a lot to be desired. It isn’t easy to use.
I don’t get the complaints
Been using this since February when our company opened up. And Po’u is always quick to get back with us with issues and questions. Easy to use and no issues
The app is trash.
It constantly glitches out. You have to forcefully shut it down and then reenter all information. Even with constant updates it is terrible.
Solid
My company uses this. It is easy to understand and use, and even has a place to insert your clients personal info for training
Smooth workflow
Made clocking in and documentation a breeze
Great for DSP
Great all in one tool for my DSP, easy to use and keeps me informed on what’s happening during shifts, beat part DSP’s can’t clock out until shift notes are done
Easy to use
I used other systems and the web portal for mobile was so difficult. Giv is easy to use and very initiative! So glad my company changed to Giv.
Simple all in one app, new features every two weeks.
This app has come along way and they keep updating it.
It’s made life for me and my DSPs a million times better. This the best IDD app in the market.
It’s made life for me and my DSPs a million times better. This the best IDD app in the market.
So easy
Makes it so easy to take shift notes
Constant Improvement
Every week I’m seeing improvements that support scheduling, documentation, and much more.
Bring back the schedule and shift counter
Was happy to see the current shift time counter and the ability to see actual hours worked in previous shifts under schedule. Please bring it back!
Amazing
From where it started to where it is now, this app is so helpful. Thank you very much.
Won’t open
Just sits on the loading page
Worthless app
Can not clock in and out. App freezes. Won’t load. Total garbage.
Hard to use
Very glitchy. Hard to use.
Too glitchy
The biometric login rarely works. Waiting for codes or the app to actually load each page makes you miss you login and logout times. Needs a lot of work.
Glitchy and cumbersome
It won’t save your login/password for quick sign in, on top of that when you sign in you have to wait for it to text you a verification code before you can log in. There’s a “biometric login” option that never works. Clocking in has too many steps. You can’t clock out until you’ve written your report, which effects clock out times dramatically. And you can’t adjust your in/out times. Plus it freezes or crashes often.
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