Scam
They want to access all your fb personal data to let you pick a winner
Response from developer
Hello. This is a Meta (Instagram/Facebook) requirements. Instagram requires connecting professional (business/creator) accounts to a Facebook page to be accessible through the Instagram API. See here from Instagram's documentation: "Instagram Professional accounts must be connected to a Facebook Page before their data can be accessed through the API. Once connected, any Facebook User who is able to perform Tasks on that Page can grant your app an access token, which can then be used in API requests." Source: https://developers.facebook.com/docs/instagram-api/overview#pages Unfortunately, we don't control the requirements Facebook/Instagram enforces for authentication.
Popsmash
Response from developer
Hello. I understand your frustration, how Instagram/Facebook access works is complicated. But the issue you're encountering is with Instagram/Facebook authentication, but with the app. Instagram requires connecting professional (business/creator) accounts to a Facebook page to be accessible through the Instagram API. This isn't our requirement, but Instagram's. See here from Instagram's documentation: "Instagram Professional accounts must be connected to a Facebook Page before their data can be accessed through the API. Once connected, any Facebook User who is able to perform Tasks on that Page can grant your app an access token, which can then be used in API requests." Source: https://developers.facebook.com/docs/instagram-api/overview#pages Sorry for the frustration, but unfortunately, we don't control the requirements Facebook/Instagram enforces for authentication.
Fake entry?
Response from developer
Hello. We use the Instagram API, so the only entries we record are those that come directly from Instagram. If there was an entry but no comment, then it's possible the user deleted their comment, which will get updated once a winner is picked.
Seriously best app for giveaways
Big fan!!
Response from developer
Thank you very much, we're so happy you liked it!
Didn’t work
Response from developer
Hello. Our app doesn't have any login, you're logging in to Facebook/Instagram. So if you're having trouble logging it in has to do with your Instagram/Facebook account. The most common fix is to logout of Facebook/Instagram and log back in. Other common issues are changes with your Instagram username or Facebook page, you're not an admin on the associated Facebook page, or incorrect permissions when you connected.
Can’t sign in to use app…
Response from developer
Hello. Sorry it took so long, but we finally received an update from Facebook/Instagram. This was an issue with Facebook/Instagram that was causing your lack of permissions, bot with the app. They have resolved the issue.
Great app
Response from developer
Thank you so much, we're glad you like it!
Great customer service!
Response from developer
Thank you so much, that means a lot to us! Thank you!
Great app for giveaways!
Response from developer
Thank you so much, we're happy you like it!
Helped with my small issue!
Response from developer
You're so welcome, thank you! We're happy you found us too ❤️
Quick and easy
Response from developer
Thank you so much!
Makes Things Easier
Response from developer
Thank you, we appreciate it!
Love the ease
Response from developer
Thank you, that's exactly what we're trying to do, and we'll keep getting better!
Does not work
Response from developer
Hey there, sorry about that. We just launched a major update with version 2.0 that improved things significantly. Please take another look and let us know what you think!
Love this app!
Response from developer
Thank you so much!
