Great Historical Content, But a Broken Community and Unhelpful Support
The Good: The actual educational and historical content provided on "The Torch" is fantastic, informative, and deeply engaging. If you are strictly joining to consume the media, the information itself is high quality.
The Bad (Website & Accessibility):The website design is incredibly poor and lacks reasonable accessibility. Navigating the platform is frustrating, unintuitive, and severely takes away from the overall subscription experience. It drastically needs a modern overhaul.
The Ugly (Feedback Hypocrisy & Customer Support):The most disappointing part of this platform is the false sense of community. The creators frequently claim they want user feedback, suggestions, and community interaction. However, this is an illusion. Unless you are sending "gift packages" or bribes, your digital feedback, reaching out, and ideas are completely ignored. To make matters worse, actual customer service is a dead end. When you approach support with technical or platform difficulties, they do nothing more than uselessly point you back to the broken website without acknowledging any issue you communicate. It is incredibly frustrating to pay for a subscription that preaches community connection, only to find out they don't actually care about user input unless it comes with a physical gift.
The Bad (Website & Accessibility):The website design is incredibly poor and lacks reasonable accessibility. Navigating the platform is frustrating, unintuitive, and severely takes away from the overall subscription experience. It drastically needs a modern overhaul.
The Ugly (Feedback Hypocrisy & Customer Support):The most disappointing part of this platform is the false sense of community. The creators frequently claim they want user feedback, suggestions, and community interaction. However, this is an illusion. Unless you are sending "gift packages" or bribes, your digital feedback, reaching out, and ideas are completely ignored. To make matters worse, actual customer service is a dead end. When you approach support with technical or platform difficulties, they do nothing more than uselessly point you back to the broken website without acknowledging any issue you communicate. It is incredibly frustrating to pay for a subscription that preaches community connection, only to find out they don't actually care about user input unless it comes with a physical gift.
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So much great historical and current information!
Love it!
Amazing content
The torch is full of amazing content for both myself and my kids.
Honest news
I’ve been listening to GB for 20 years and he has always strives to tell the truth. I appreciate his honesty and his reviews of all sides of an issue. This is rare in today’s media.
USA, USA, USA
Best unfiltered news anywhere. Lets me decide! And then I follow Gods Spirit. THIS is the way