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GlobalProtect™

GlobalProtect™

Secure Network Connection

2.7K ratings
357 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 16, 2018
  • August 26, 2026

Features

Developer

Palo Alto Networks
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About

This app provides secure network connectivity for mobile users by connecting to an enterprise gateway. It automatically adapts to your location to ensure optimal performance and allows for secure work outside the office. Administrators can configure various VPN modes for enhanced security.

✓Automatic VPN connection
✓Support for BYOD
✓Automatic best gateway discovery
✓Manual gateway selection
✓IPSec or SSL connection
✓MDM integration
✓Two-factor authentication support
Show original description

What users say

Summarized from real user reviews of GlobalProtect™. Based on 2.7K reviews and a 4.4/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Works well when set up
  • 🔒Secure VPN connection

Negative things

  • 🐛Frequent connection issues
  • 🔍Lack of troubleshooting options
  • 🤯Frustrating user experience
  • 🔑Difficult to change login credentials
  • 🔌Disconnects internet when turned off
See all reviews
+1

What's New in GlobalProtect™

6.3.5

August 26, 2026

This version includes bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Worse “security” app ever

First of all this app looks OLD, second signing in and going back to this app via deep linking just gets me stuck at “CONNECTING”, literally half of my team can’t get past this screen. REALLY BAD APP.
Unable to do my jobUnable to do my job

Latest update (-34) borked the app

Please fix
parkvaderparkvader

6.3.3 needs to be removed from App Store

6.3.3 does not work with prisma access
PierelliePierellie

MF Authentication unreliable

MFA Code fails more often than works first time. Normally need to cancel log-on and resubmit a couple of times to connect.
Dave319Dave319

iPhones unavailable to connect

Provided by my employer. Worked only once after a new install. Need to delete and reinstall every time I need it. No other solutions work. Ridiculously useless
needtech helpneedtech help
See 352 more reviews

Developer apps

GlobalProtect Legacy
GlobalProtect Legacy

by Palo Alto Networks

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Cortex XDR
Cortex XDR

by Palo Alto Networks

💼 Business

(1)

Free
Prisma Browser
Prisma Browser

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(55)

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Prisma Cloud
Prisma Cloud

Prisma Cloud

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(9)

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Prisma Access Agent
Prisma Access Agent

by Palo Alto Networks

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Crashes on iOS 15 and newer

Bug

"Missing required input parameters" error

Bug

Fails to connect with certain authentication methods

Bug

Stuck in "connecting" state, requires reinstall

Bug
✨

Requested Features

5 requests

Multiple portal support

Feature

Ability to save server addresses

Feature

Support for hardware security keys

Feature

Landscape mode for tablets

Feature

Improved compatibility with newer OS versions

Feature

FAQ

What does GlobalProtect do?

GlobalProtect connects mobile users to an enterprise's secure network via a VPN. It ensures that users benefit from enterprise security protections while working remotely, allowing them to access company resources safely and effectively from outside the office.

What are the key features of GlobalProtect?

Key features include automatic VPN connection, support for BYOD scenarios with remote access and app-level VPN, automatic discovery of the best available gateway for optimal performance, and support for various authentication methods like RADIUS and SAML.

Is GlobalProtect free to use?

The application itself is free to download and use. However, to connect to an enterprise network, your organization must have a GlobalProtect gateway subscription enabled on a Palo Alto Networks next-generation firewall.

What are the requirements to use GlobalProtect?

You need a Palo Alto Networks next-generation firewall running PAN-OS 7.1, 8.0, 8.1, or above, with a GlobalProtect gateway subscription. The app is supported on iOS 10 and later releases.

How does GlobalProtect ensure optimal performance?

The app automatically adapts to the end user's location and connects them to the best available gateway. This dynamic connection management ensures optimal performance for all users and their traffic without requiring manual intervention.