GlobalProtect™ Reviews: Is It Legit?

Customer Experience

Positive experience16.6% of reviews
Neutral11.1% of reviews
Negative experience72.3% of reviews

~ Based on 361 written reviews from the US App Store.

What users say about GlobalProtect™

Is GlobalProtect™ Safe?

GlobalProtect™ appears safe based on user ratings. AppsHunter Safety Score for GlobalProtect™ is 88/100.

This assessment is based on 2,764 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.2% of ratings point to a safe experience
2.9% of ratings suggest some concerns
12.9% of ratings point to a risky experience

~ Based on 2,764 App Store ratings for GlobalProtect™.

Is GlobalProtect™ Legit?

GlobalProtect™ appears to be a legitimate app. AppsHunter Legitimacy Score for GlobalProtect™ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

使えない

一日、何回切断されるのか?イライラしかない!

Ничего не понятно

Адрес нашла, а дальше просит почту и пароль и как войти не ясно

Worse “security” app ever

First of all this app looks OLD, second signing in and going back to this app via deep linking just gets me stuck at “CONNECTING”, literally half of my team can’t get past this screen. REALLY BAD APP.

Latest update (-34) borked the app

Please fix

6.3.3 needs to be removed from App Store

6.3.3 does not work with prisma access

MF Authentication unreliable

MFA Code fails more often than works first time. Normally need to cancel log-on and resubmit a couple of times to connect.

Fix

iPhone 17, no country selection field

2fa code autofill not working

set up 2fa code autofill correctly, it suggests to fill saved password instead of 6-digit code

iPhones unavailable to connect

Provided by my employer. Worked only once after a new install. Need to delete and reinstall every time I need it. No other solutions work. Ridiculously useless

VPN이라지만 맞나..?

우선 앱을 통해 vpn이 잘 되다 말다 잘 되다 말다 하다가 하루종일 먹통되기도 함.. 이걸로만 원격 븥다간 나중에 크게
당합니다. 안정성때문에 별 0개를 주고싶지만 최소가 한개라 한개는 드립니다.

Authentication Failed

On a fresh install of the app, I input my organization’s portal address and reach my organization sign in and MFA steps. Following successful MFA with Microsoft Authenticator the global protect app says authentication failed with error code -1 and to contact administrator for support. My orgs IT was not able to resolve the issue. Organizations should use proven solutions from other vendors.
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Not able to login

Not able to login, getting error browser should be edge.

Great when it works

I use this app to access my schools VPN and it works wonderfully when it actually connects. Many times I have to try and connect over a dozen times for it to work and sometimes it just doesn’t connect period. Other times it connects right off the bat with no issues.

macOS

Сделайте пожалуйста возможность запускать приложение на macOS

Not compatible with Mac

After the update, the app is no longer compatible with Mac.

unable to connect in latest iPhone system

Unable to connect in latest iPhone system

Do they even update it???

The app is already on v 6.2.8, released in July 2025, so when will they update it in the App Store? I have a ton of issues on my iPad because they don’t have the latest version on here.

useless app

pathetic app, when app is opened & after authentication the wifi disconnects

No Yubikey, hardware key support

The in app browser does not support Yubikey or hardware key when I do Okta login. This is unacceptable behavior today.

Utterly Annoying

The VPN works perfectly, but seriously, why do I need to enter my email and password again and again several times per day to log in? It’s super annoying and totally ruins the experience. Is it really hard to fix?