GlobalProtect™ User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral11.0% of reviews
Negative experience72.2% of reviews

~ Based on 353 written reviews from the US App Store.

What users say

Is GlobalProtect™ Safe?

GlobalProtect™ appears safe based on user ratings. AppsHunter Safety Score for GlobalProtect™ is 88/100.

This assessment is based on 2,679 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.3% of ratings point to a safe experience
2.9% of ratings suggest some concerns
12.8% of ratings point to a risky experience

~ Based on 2,679 App Store ratings for GlobalProtect™.

Is GlobalProtect™ Legit?

GlobalProtect™ appears to be a legitimate app. AppsHunter Legitimacy Score for GlobalProtect™ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iPhones unavailable to connect

Provided by my employer. Worked only once after a new install. Need to delete and reinstall every time I need it. No other solutions work. Ridiculously useless

VPN이라지만 맞나..?

우선 앱을 통해 vpn이 잘 되다 말다 잘 되다 말다 하다가 하루종일 먹통되기도 함.. 이걸로만 원격 븥다간 나중에 크게
당합니다. 안정성때문에 별 0개를 주고싶지만 최소가 한개라 한개는 드립니다.

Authentication Failed

On a fresh install of the app, I input my organization’s portal address and reach my organization sign in and MFA steps. Following successful MFA with Microsoft Authenticator the global protect app says authentication failed with error code -1 and to contact administrator for support. My orgs IT was not able to resolve the issue. Organizations should use proven solutions from other vendors.
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Not able to login

Not able to login, getting error browser should be edge.

Great when it works

I use this app to access my schools VPN and it works wonderfully when it actually connects. Many times I have to try and connect over a dozen times for it to work and sometimes it just doesn’t connect period. Other times it connects right off the bat with no issues.

macOS

Сделайте пожалуйста возможность запускать приложение на macOS

Not compatible with Mac

After the update, the app is no longer compatible with Mac.

unable to connect in latest iPhone system

Unable to connect in latest iPhone system

Do they even update it???

The app is already on v 6.2.8, released in July 2025, so when will they update it in the App Store? I have a ton of issues on my iPad because they don’t have the latest version on here.

useless app

pathetic app, when app is opened & after authentication the wifi disconnects

No Yubikey, hardware key support

The in app browser does not support Yubikey or hardware key when I do Okta login. This is unacceptable behavior today.

Utterly Annoying

The VPN works perfectly, but seriously, why do I need to enter my email and password again and again several times per day to log in? It’s super annoying and totally ruins the experience. Is it really hard to fix?

Déboggage non fait

Une mise à jour 6.1.10 manifestement non testée a été diffusée, entraînant le blocage complet d’utilisation du VPN :((

missing requirement

downgrade to 6.1.4 works

Actualización necesaria

La versión actual (6.1.10-749) no se conecta con el servidor, que exige una versión de cliente 6.3, que haya para PC y Mac. Urge una actualización.

Plain boring corpo software

No wiget no shortcut not able to save multiple URLs. It isn’t able to anything besides opening, connecting and that is it. Every VPN app is better than this. I don’t know why such apps for corporate users have to be trash.

Do not recommend at all

The worst VPN service I ever used, especially last update. Have to type my password every single time, no autofill accepted, connection breaks all the time

mismo problema

Da el error de "missing required input parameters"
ya he actualizado todo según recomiendan los de servicio técnica, y nada, sigue el mismo error.
Un día funciona y al siguiente intento no.

Not working on iOS iPhone app

Requires Safari/Browser and does not connect when returning to app. Please update/fix.

Missing required input parameters

This bug is still recurring from using this updated version the second time.