GlobalProtect™ Reviews: Is It Legit?

Customer Experience

Positive experience16.3% of reviews
Neutral10.9% of reviews
Negative experience72.8% of reviews

~ Based on 367 written reviews from the US App Store.

What users say about GlobalProtect™

Is GlobalProtect™ Safe?

GlobalProtect™ appears safe based on user ratings. AppsHunter Safety Score for GlobalProtect™ is 88/100.

This assessment is based on 2,790 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
13.0% of ratings point to a risky experience

~ Based on 2,785 App Store ratings for GlobalProtect™.

Is GlobalProtect™ Legit?

GlobalProtect™ appears to be a legitimate app. AppsHunter Legitimacy Score for GlobalProtect™ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t stop nagging to enable notifications!

This app will nag you to enable notifications every time you open it. There is no option to say “No”, only to “Skip”.

Despite what the app says that this is for our security and to let us know the connection is lost, I think we’d figure it out quickly enough if we’re trying to connect to an enterprise environment and suddenly no longer can.
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Two factor?

When checking for a second factor during login, it should make that clear. It seems like you’re entering the wrong password when really your two factor prompt is failing

Horrible Software

The fact that this software has a even slightly positive review makes me distrust the rating system. This is the worst software I’ve even had the displeasure of using. I’m rarely able to connect to the software without needing to go through task manager to end the session often several times before being able to connect. This makes my internet slower then dial up. It will take 5 months to load an image. I hate that my company uses this awful no good software. It’s the worst software I’ve ever used in my entire life.
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Trash

Trash

使えない

一日、何回切断されるのか?イライラしかない!

Ничего не понятно

Адрес нашла, а дальше просит почту и пароль и как войти не ясно

Worse “security” app ever

First of all this app looks OLD, second signing in and going back to this app via deep linking just gets me stuck at “CONNECTING”, literally half of my team can’t get past this screen. REALLY BAD APP.

Latest update (-34) borked the app

Please fix

6.3.3 needs to be removed from App Store

6.3.3 does not work with prisma access

Worst VPN

Dont even try to use this VPN for testing purpose.. It will waste your time …

MF Authentication unreliable

MFA Code fails more often than works first time. Normally need to cancel log-on and resubmit a couple of times to connect.

Fix

iPhone 17, no country selection field

2fa code autofill not working

set up 2fa code autofill correctly, it suggests to fill saved password instead of 6-digit code

iPhones unavailable to connect

Provided by my employer. Worked only once after a new install. Need to delete and reinstall every time I need it. No other solutions work. Ridiculously useless

VPN not connected through edge managed browser

Can not modify server address into settings. Once you added one server address then it will be fixed. if you want to add or modify another server address then you can not do it. Also, its not working well with microsoft edge browser intune MDM managed app. Please let me know if palo alto has solution to get vpn connected through edge managed browser.
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VPN이라지만 맞나..?

우선 앱을 통해 vpn이 잘 되다 말다 잘 되다 말다 하다가 하루종일 먹통되기도 함.. 이걸로만 원격 븥다간 나중에 크게
당합니다. 안정성때문에 별 0개를 주고싶지만 최소가 한개라 한개는 드립니다.

Authentication Failed

On a fresh install of the app, I input my organization’s portal address and reach my organization sign in and MFA steps. Following successful MFA with Microsoft Authenticator the global protect app says authentication failed with error code -1 and to contact administrator for support. My orgs IT was not able to resolve the issue. Organizations should use proven solutions from other vendors.
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Not able to login

Not able to login, getting error browser should be edge.

Great when it works

I use this app to access my schools VPN and it works wonderfully when it actually connects. Many times I have to try and connect over a dozen times for it to work and sometimes it just doesn’t connect period. Other times it connects right off the bat with no issues.

macOS

Сделайте пожалуйста возможность запускать приложение на macOS