It’s not working
I bought a yearly subscription and have not been able to access to the app.. it takes me directly to pay a prescription when i already have one and I’m not able to access any of my stored information..
Data Restored!
Have been using this app for years! And yesterday I went to delete a double profile of a client and accidentally deleted all my data- nightmare situation for me considering I rely on this app for all my protocols/client interactions….reached out to their team in a panic and the next day they assured me they would handle the problem! Within 24 hours I got all my clients back! Thank you Gloss team!!
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Lost all my formulas
I would not recomend this app they lost all my information I try contacting them to recover it but nobody answered my question. I’m going back to paper, I can’t trust them again with year of clients records .
The best!
I already loved this app but let me tell you a story. I was trying to delete an old client and somehow managed to delete my entire client log. I emailed the gloss team in a panic and they were able to recover all of my formulas and client info. They are the absolute best! 10/10 would recommend!
Profile Restoration
I have been using the Gloss App for 3 years now- absolutely love it! Such an efficient way to store all my client formulas/info( I was old school with index cards).
One day ago- I accidentally deleted/ erased all my info/formulas! (350+ clients).
Totally panicked, I emailed the Gloss Team and with in minutes I was reassured that it could all be restored. Communication was amazing and the next morning I had my whole APP back! Highly recommend! Especially for a Salon Suite Owner. Thank You again Gloss Team!
One day ago- I accidentally deleted/ erased all my info/formulas! (350+ clients).
Totally panicked, I emailed the Gloss Team and with in minutes I was reassured that it could all be restored. Communication was amazing and the next morning I had my whole APP back! Highly recommend! Especially for a Salon Suite Owner. Thank You again Gloss Team!
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Response from developer
Thank you so much for sharing your experience and for being a loyal Gloss user for 3 years! We’re thrilled to hear how Gloss has helped you move from index cards to an easier, more efficient way of managing your client formulas. We know how stressful it can feel to lose important information, and we’re so glad our team could quickly restore your data and get you back on track. We’ll always be here to support you and your business—thank you again for being part of the Gloss community!
