Glovo User Reviews

Customer Experience

Positive experience33.5% of reviews
Neutral4.2% of reviews
Negative experience62.3% of reviews

~ Based on 2,394 written reviews from the US App Store.

What users say

Is Glovo Safe?

Glovo: Food Delivery, Takeaway appears safe based on user ratings. AppsHunter Safety Score for Glovo is 96/100.

This assessment is based on 231,619 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 231,619 App Store ratings for Glovo.

Is Glovo Legit?

Glovo: Food Delivery, Takeaway appears to be a legitimate app. AppsHunter Legitimacy Score for Glovo is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Service is choppy

No way to give feedback on delivery versus the place, access to customer service is bad, even when paying premium.

Depending on the region, you might get great service or they might cancel you last minute.

.

არაჩბეულებრივი კურიერი.

Good

Very good app and quick delivery

Double charged me and awaiting refund

Not professional. Glovo debited me and did not deliver the items. Still have not been refunded after 5 days still. Terrible service.

Yes

Amazing

Articles manquant

Vraiment decu de leur service

The best!!

I love your service, fast and reliable.

Delivery

Convenient with time

Minimum 10% tip! No custom amount.

Why did you guys remove the ability to either 1) customize the tip or 2) have 5% option?! This is crazy to ONLY have the option of leaving 10% or more tip!

Repatidores

Los repartidores son muy irrespetuosos

HORRIBLE CUSTOMER SUPPORT

A order I made was horribly wrong so I went to customer support for help. For the past 2 almost 3 days I’ve been getting automated messages every couple of hours until ultimately I get an automated message saying they’re unable to issue a refund. Haven’t talked to a single soul in those almost 3 days just to say they can’t issue a refund. It’s my first time rating an app and this one just made me really mad. This happened to me twice and I let it go the first time since it wasn’t much. I also showed literal multiple pictures of proof yet all I got was automated messages and then saying they’re unable can’t issue a refund. Very lazy people and honestly this is a scam. Disgusting app and disgusting people.
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Worst food app

doesn’t even work and could never order. Kept getting “bad request”

Bro

Thanks

Burger King

Don’t order Burger King on this site !! No control over tracking and was 40 minutes late

Very Efficient

Love how quick their delivery takes, most times the drivers ends up waiting to pick up the food. That’s how efficient they are and my food has always been intact.

Missing items

Ordered McDonald’s missed most more than half the items Glovo gave me a coupon for my money and a extra 16 mad but couldn’t use the 16 mad when ordering my new order (kfc) and also the kfc was missing half the items again and this time I couldn’t even get my money or ask for a refund stay away these apps just just go there your self
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Wrong Item plus extra fees after removing me cards

I got wrong items
And after I removed my card they stole 8€ from it
And of course support is enjoying summer

Djerba

The app is completely useless in Djerba.

Registration doesnt work

It just doesnt work

great

easy and fast