Glovo User Reviews

Customer Experience

Positive experience33.9% of reviews
Neutral4.1% of reviews
Negative experience62.0% of reviews

~ Based on 2,434 written reviews from the US App Store.

What users say

Is Glovo Safe?

Glovo: Food Delivery, Takeaway appears safe based on user ratings. AppsHunter Safety Score for Glovo is 96/100.

This assessment is based on 233,403 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 233,403 App Store ratings for Glovo.

Is Glovo Legit?

Glovo: Food Delivery, Takeaway appears to be a legitimate app. AppsHunter Legitimacy Score for Glovo is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mrs Dunn

Супер услуга! С големи благодарности за професионализма!

Vergognoso

Servizio clienti scadente, e servizio schifoso vi consiglio di usare uber eata o altre app della concorrenza che sono sicuramente meglio

Worst app

The worst app to use

Bot-only chat

Delivery app that doesn’t have an option to get to an agent in support chat and instead forces you to only interact with “AI” doesn’t deserve anything but 1 star. I just cancelled my subscription and will be moving on to another app.

Thank you

Thank you

Bests

Very handy when you want something food,shopping medication in time and in need. 👌

Terrible Customer Support

Not good, the delivery driver find ways to scam the policy for being able to eat the order. Of course on costs of the customer.

Always a good experience

Great selection and fantastic customer service when there is an issue

Excellent

Quick reliable service!!

Tacci vostra

Ma come è possibile che per ordini che ritardano non sia possibile comunicare né con il customer service né con il rider???

Servise 0

Possibilité pour commander un repas préférée c’est indisponible blocage d’application et servise coursier 0

Супер

Бързо и вкусно ,препоръчвам

no delivery to the doors

No delivery to the doors.

delivery time quadrupled?

Initial delivery estimate was 30 minutes, ended up being 2hrs+. rider changed and app stated “finding new rider” for over 35min, longer than the initial ETA. compensation seems to be a €5.50 promo code, which is frankly insulting

Service médiocre

A éviter service nul pas de service client pour une commande incomplète de 135 dh remboursement de 33dh ! Trop d’erreur et prix eleves par rapport a commande directe ! Je supprime immédiatement

Great app

Really easy to use app, highly recommend. Ordering food made easy.

Wow

Il cibo è arrivato in poco tempo e anche bollente, ottimo servizio, solamente il fatto che in certi posti non arriva, ma comunque ottimo servizio

Great service

Amazing services

Eggcellant service

The Glovo drivers are the bravest men I know. The risk their live in Bucharest traffic to bring me my chicken wings with a smile on their faces. They are princes among men. Godspeed Glovo delivery men…..Godspeed!

horrible app

glovo are a bunch of stupid scammers they do not refund most of the time EVEN if you have proof, they didnt bother even callling the store or verifying with them and they give stupid excuses and generated responses that they repeat over and over again, they say they are 'working on your case' but end up doing nothing whatsoever they are a bunch of idiots do not get this app it is honestly utter rubbish
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