Glovo User Reviews
Customer Experience
~ Based on 2,434 written reviews from the US App Store.
What users say
Summarized from real user reviews of Glovo. Based on 233K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Lifestyle app.
Positive things
- 🚀Fast and reliable delivery
- 👍Wide selection of restaurants
- 💡Ability to order anything
Negative things
- 🐛Buggy app with frequent crashes
- ⚠️Misleading delivery times
- 🤖Poor customer service and lack of communication
- 💰Overcharging and unauthorized charges
- 🗺️Inaccurate location tracking and address issues
Is Glovo Safe?
Glovo: Food Delivery, Takeaway appears safe based on user ratings. AppsHunter Safety Score for Glovo is 96/100.
This assessment is based on 233,403 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 233,403 App Store ratings for Glovo.
Is Glovo Legit?
Glovo: Food Delivery, Takeaway appears to be a legitimate app. AppsHunter Legitimacy Score for Glovo is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Супер услуга! С големи благодарности за професионализма!
Servizio clienti scadente, e servizio schifoso vi consiglio di usare uber eata o altre app della concorrenza che sono sicuramente meglio
The worst app to use
Delivery app that doesn’t have an option to get to an agent in support chat and instead forces you to only interact with “AI” doesn’t deserve anything but 1 star. I just cancelled my subscription and will be moving on to another app.
Thank you
Very handy when you want something food,shopping medication in time and in need. 👌
Not good, the delivery driver find ways to scam the policy for being able to eat the order. Of course on costs of the customer.
Great selection and fantastic customer service when there is an issue
Quick reliable service!!
Ma come è possibile che per ordini che ritardano non sia possibile comunicare né con il customer service né con il rider???
Possibilité pour commander un repas préférée c’est indisponible blocage d’application et servise coursier 0
Бързо и вкусно ,препоръчвам
No delivery to the doors.
Initial delivery estimate was 30 minutes, ended up being 2hrs+. rider changed and app stated “finding new rider” for over 35min, longer than the initial ETA. compensation seems to be a €5.50 promo code, which is frankly insulting
A éviter service nul pas de service client pour une commande incomplète de 135 dh remboursement de 33dh ! Trop d’erreur et prix eleves par rapport a commande directe ! Je supprime immédiatement
Really easy to use app, highly recommend. Ordering food made easy.
Il cibo è arrivato in poco tempo e anche bollente, ottimo servizio, solamente il fatto che in certi posti non arriva, ma comunque ottimo servizio
Amazing services
The Glovo drivers are the bravest men I know. The risk their live in Bucharest traffic to bring me my chicken wings with a smile on their faces. They are princes among men. Godspeed Glovo delivery men…..Godspeed!
glovo are a bunch of stupid scammers they do not refund most of the time EVEN if you have proof, they didnt bother even callling the store or verifying with them and they give stupid excuses and generated responses that they repeat over and over again, they say they are 'working on your case' but end up doing nothing whatsoever they are a bunch of idiots do not get this app it is honestly utter rubbish
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