Betrug
Response from developer
Es tut uns leid für die Unannehmlichkeiten. Bitte senden Sie Ihre Anfrage und alle relevanten Details an support@glowhealthai.com, damit unser Team Ihnen helfen kann. - The Glow Team
Questionaire
Response from developer
Thank you for sharing this feedback. We're sorry the questionnaire felt too long, and we appreciate you letting us know what made onboarding harder. We'll share this with the team as we continue improving Glow. - The Glow Team
Can’t log in
Response from developer
We're sorry for the trouble, and thank you for letting us know. We understand you're unable to create an account because the app says there are too many requests and keeps loading. Please email us at support@glowhealthai.com with the details so our team can help. - The Glow Team
A regular health log app but with AI
verification code
Buggy app: Paid for an annual subscription, locked out with no support response
Update: I did reach out to support several times before they sent that follow up below. Never heard back from anyone. That’s the flaw of an AI company: no humans available to troubleshoot. Anyway after over a month of silence and not being able to access the app I paid upfront for a year I got in touch with Apple and got a full refund on the membership. This company should really offer free trials and I wouldn’t recommend paying for it for a year upfront. Get a preview. The app had promise but right now it’s way too buggy and the UI is changing way too drastically and too often to use it as a consistent weight loss program. The tracking features are also incorrect and AI doesn’t remember the macros for the protein shakes I log *every day* lol I ended up still doing all my logging in MyFitness Pal which I’ve since returned to using as a primary tool.
Response from developer
We're sorry for the inconvenience. Please email your request and any relevant details to support@glowhealthai.com so our team can help. - The Glow Team
Literally stole money from me
Response from developer
We're sorry for the frustrating experience. Thank you for letting us know about the exercise section and the support button issue. Please email us at support@glowhealthai.com with any relevant details so our team can help. - The Glow Team
Non performant
Response from developer
Nous sommes désolés pour cette mauvaise expérience, et merci d’avoir pris le temps de détailler ce qui n’a pas fonctionné. Nous comprenons vos remarques sur les calculs de calories, l’adaptation des menus et le ton du coaching. Merci de nous écrire à support@glowhealthai.com avec ces détails afin que notre équipe puisse vous aider. - The Glow Team
Protein shakes
Response from developer
We're sorry for the frustrating experience, and thank you for explaining it clearly. We understand that repeatedly getting protein shake suggestions when you are asking for real-food meals is not helpful, and that the Apple Health weight tracker issue has added extra manual work. Please email us at support@glowhealthai.com with these details so our team can help look into your app experience. - The Glow Team
Makira R
Oder gut, Umsetzung schlecht
Response from developer
Es tut uns leid, dass die Umsetzung bei dir nicht zuverlässig funktioniert hat. Danke, dass du uns auf die Bugs und Fehler aufmerksam machst. Bitte schreib uns mit den Details an support@glowhealthai.com, damit unser Team dir helfen kann. - The Glow Team
i like it
Paid for an annual subscription, locked out and can’t use 3 months later
Response from developer
We're sorry for the inconvenience. Please email your request and any relevant details to support@glowhealthai.com so our team can help. - The Glow Team
Bombo
Meal section it’s frozen
Good process but they lied about a gift card and glitchy
Response from developer
We're sorry for the trouble. We understand how frustrating it is when parts of the app feel glitchy or when an expected reward is not received. Please email support@glowhealthai.com with the details so our team can look into this and help. - The Glow Team
Paid for an annual subscription, locked out and can’t use 3 months later
scam
waste of money! don’t waste yours.
Glow diet!
Response from developer
Thank you so much for your kind words! We're glad Glow feels helpful as you get started on your health journey. - The Glow Team
