Glow User Reviews

Customer Experience

Positive experience28.6% of reviews
Neutral8.6% of reviews
Negative experience62.9% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is Glow Safe?

Glow: Video Stream & Friends appears safe based on user ratings. AppsHunter Safety Score for Glow is 86/100.

This assessment is based on 12,825 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.5% of ratings point to a safe experience
5.4% of ratings suggest some concerns
14.1% of ratings point to a risky experience

~ Based on 12,821 App Store ratings for Glow.

Is Glow Legit?

Glow: Video Stream & Friends is no longer available in the App Store. AppsHunter Legitimacy Score for Glow is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Charged and didn’t gave me rubies.

I was charged 3 times and never got the rubies. Apple cannot give me a refund and Glow Customer service only says do a “Restore Purchase” but nothing happens. They just robbed $40 from me. And this already happened once 2 months ago with a $24 purchase.
This is a scam for sure…

Crashing

I love the app, but since the update it’s been crashing and not letting me in

Can’t log in into my account

I need help logging back into my account, it’s said I had to restart the app which I did and later it didn’t let me in, which is not fair because I put money into that account, either I can get back in or get my money back!!!!

don’t get unless u got money to waste

u need to pay to video call and text, and to video chat u need to to keep restocking on coins which also run out quick ON PURPOSE to keep taking money from you. i also got scammed because they took more money from my card then I initially bought.

Services out of the app

The latinas offer services out of the app for cheap. Is better to send them money in their accounts than the app. You can have more fun out of the app. They go live and offer other services, dont recharge on the app offer out of the app.

Glow

They don’t want to give you no gems on the spin the wheel thing I got 1 gem all 4 spins and all my other spins before never gotten a big win or anything… why have a spin the wheel of y’all don’t give no gems out

Response from developer

Hello, Glow Wheel of Luck gives away over 100 thousand rubies every day. If you use your daily 5 rights to spin the wheel and keep trying your luck, we believe you’ll get great prizes! Best - Glow Team

Scam if I ever seen one

Long story short… won a a lot of rubys..has to pay to upgrade lost all my stuff and makes you buy more…!!! Pay to get on pay to play… would not recommend at all just a was of time and money!!!

It’s all about trust.

I love the app, because it gives exactly what you want without being afraid of scammers.

Response from developer

Hello, Thank you for your positive feedback! We're glad to hear that you love our app and that it provides exactly what you need. If you have any further comments or suggestions, please feel free to share them. We appreciate your trust and support! Best, Glow Team

Kinda

I think it’s ok but I paid for premium for a week and it still doesn’t let me call and do the stuff it said I could do unlimited for a week

Response from developer

We apologize for the inconvenience you've experienced. In order to assist you further, could you please provide us with more details about the specific issue you're facing? You can always contact us at support@glowsupport.live. Thank you for bringing this to our attention, and we look forward to resolving the matter for you. Best, Glow Team

Glow app got my vote

Cat fishing is dead when it come to this app they are still working on the features but it’s pretty dope app for the minglers

Trash or should I say Basura

If you’re fluent in Spanish and into wasting your time and money buying gems to have conversations this is the app for you but if you’re from the United States expecting this app to be anything like what was advertised then be prepared to be disappointed I rate this app 0 out of 5 stars I’m only giving it 1 star because I’m forced to in order to leave a review
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To many problems

You can’t log out if you want to anything you purchase you might get you might not get it’s a waist even when you don’t mind purchasing you don’t get your items it’s constant and an inconvenience I’m taking my money to another app

Response from developer

Hello, We are sorry to hear that. We would like to look into the matter and help you. Please contact us at support@glowsupport.live and share with us your account information, a detailed description of the problem and a screenshot of it so that we could help you better.  Best, Glow Team

Pay for everything

When it’s a live video chat for bot it cost money when other apps for both male or female it’s free why would I pay money for something that other apps has it for free

Great chats! They could allow more time for private chat that costs less rubies!

Expensive

Response from developer

Hello, Thank you for your positive feedback about the chats in our app! We're glad to hear that you're enjoying the experience. We appreciate your input as it helps us understand the needs and preferences of our users. Your suggestion will be taken into consideration as we continue to improve and enhance the app. If you have any further suggestions or feedback regarding our pricing or any other aspect of the app, please feel free to share. We value your input and strive to create a balanced and enjoyable experience for all users. Best, Glow Team

This is a legit scam

I bought a subscription and they said “gems will be delivered shortly”. It’s been hours and they still haven’t been delivered. I tried contacting support and the send button wouldn’t even work. The app is also crazy expensive. Stay away. Don’t download.

Response from developer

Hello, We apologize for the inconvenience you've experienced with our app. We're sorry to hear that you encountered difficulties in contacting our support team. We strive to provide timely and efficient support to our users.  Our support button is designed to work properly, but if you faced any issues, we kindly ask that you contact our support team directly via support@glowsupport.live. They will investigate the issue with the delayed delivery of your rubies and provide a resolution as soon as possible. We value your feedback and want to ensure that every user has a positive experience with our app. We'll take your comments into consideration as we continue to improve and enhance our services. Best, Glow Team

Communications

I’ve noticed there is no way to translate messaging from one person to another. Glow needs to install a translator to decipher different languages.

Response from developer

Hello, Thank you for your suggestion regarding the implementation of a translator within our messaging feature.  We appreciate your feedback and understand the value it would bring to our users. We are continuously working on improving and expanding our app's features, and your suggestion will be taken into consideration as we plan future updates. We value your input as it helps us enhance the user experience and make the app more inclusive and accessible for all. Best, Glow Team

Rating

I like It but the system is a bit funky! I went and tried to renew so I could do live broadcast and I had to wait for another 3 weeks before the next subscription would start and the other would end! Kinda weird but I am waiting!

Five stars

I like the app it’s cool get to meet new people to hang out with new people get to chat with new people play games also it’s fine I’ll give it five stars

Response from developer

Hello, Thank you so much for your wonderful review and for awarding our app with five stars! We're delighted to hear that you're enjoying the app and that you've had a positive experience. Your feedback and support mean a lot to us, and it motivates us to continue improving and enhancing the app's features. If you have any suggestions or if there's anything else we can do to make your experience even better, please feel free to reach out. We're here to listen and assist you. Best, Glow Team

Growing nice

I thank it’s moving along nice! is easy to use .still got room to grow but I thank it’s got the idea down an so far everything the been done an fixed, GOOD Job!!! Keep momentum!!!
Thanks
Shawn

Response from developer

Hello Shawn, Thank you so much for your positive feedback and kind words about our app! We're thrilled to hear that you find it easy to use and that it's moving along nicely. We appreciate your support and encouragement. We're constantly working to improve and add new features to the app, so we're glad to know that you recognize there is still room for growth. Rest assured, we're committed to providing an even better experience for our users. Once again, thank you for your feedback and for being a part of our app. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you. Best, Glow Team

Why do I have to pay

I do not like that I need to pay for a relationship or to make a friend so if you can please stop making people pay or at least give me some diamonds that will be nice, but I may have to sue

Response from developer

Hello, We appreciate your feedback regarding the payment structure of our app.  It's important to note that developing and maintaining a high-quality app involves various costs, such as server maintenance, security measures, feature updates, and providing a safe and enjoyable user experience. To sustain and continue improving the app, we offer certain features as premium options that require payment. Regarding your request for diamonds, we continuously run promotions and offer opportunities to earn in-app currency through various activities within the app. Please keep an eye out for such opportunities. If you have any further concerns or suggestions, we encourage you to reach out to our support team directly. They will be more than happy to address your questions and assist you. Thank you for sharing your thoughts with us, and we hope you continue to enjoy the app. Best, Glow Team