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Can’t log in
I can’t create account,the app tells that there are too many requests,and always loading
Response from developer
We're sorry for the trouble, and thank you for letting us know. We understand you're unable to create an account because the app says there are too many requests and keeps loading. Please email us at support@glowhealthai.com with the details so our team can help. - The Glow Team
A regular health log app but with AI
This app gives you a plan that is a one size fits all. The AI isn’t helpful. Don’t buy this app, just get myfitnesspal and if you need AI advice use a free one online.
verification code
i’m not even able to get into the app because i’ve resent the code to my phone number 3 times, checked spam and everything and still not getting the code
Buggy app: Paid for an annual subscription, locked out with no support response
As it stands I can not recommend this app. In the few months on it they keep taking away features I initially enjoyed the app for and now I can’t even log in: it’s prompting me to pay again even though my subscription is active through next year. Support hasn’t responded yet. I feel like I wasted my money.
Update: I did reach out to support several times before they sent that follow up below. Never heard back from anyone. That’s the flaw of an AI company: no humans available to troubleshoot. Anyway after over a month of silence and not being able to access the app I paid upfront for a year I got in touch with Apple and got a full refund on the membership. This company should really offer free trials and I wouldn’t recommend paying for it for a year upfront. Get a preview. The app had promise but right now it’s way too buggy and the UI is changing way too drastically and too often to use it as a consistent weight loss program. The tracking features are also incorrect and AI doesn’t remember the macros for the protein shakes I log *every day* lol I ended up still doing all my logging in MyFitness Pal which I’ve since returned to using as a primary tool.
Update: I did reach out to support several times before they sent that follow up below. Never heard back from anyone. That’s the flaw of an AI company: no humans available to troubleshoot. Anyway after over a month of silence and not being able to access the app I paid upfront for a year I got in touch with Apple and got a full refund on the membership. This company should really offer free trials and I wouldn’t recommend paying for it for a year upfront. Get a preview. The app had promise but right now it’s way too buggy and the UI is changing way too drastically and too often to use it as a consistent weight loss program. The tracking features are also incorrect and AI doesn’t remember the macros for the protein shakes I log *every day* lol I ended up still doing all my logging in MyFitness Pal which I’ve since returned to using as a primary tool.
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