I want my money back or at least a prorated subscription. Complete radio silence from the devs
Update 3: anyone out there? Hello?
Did you fix this app? I had the paid subscription, but it ended up not working after iOS 26
Still waiting to hear from someone. Anyone. Ended up with months I couldn’t use after paying.
Update 2: still haven’t heard from anyone. It’s like the developer has abandoned this app.
Update: still have not heard anything from anyone about a fix or an ETA for the app. Have since several support tickets. I still have almost 5 months left on my subscription, would be nice to have a prorated refund at least. Yes I will not be using any more apps or paying for anything else from your company. I really like this tracker. It was the best one I’ve found so far. I paid the yearly subscription fee so I could have the A1c estimator (which is way off by the way).
Originally gave a five star review but walking that back now. iOS update has caused the program to stop working completely.
Someone on the web suggested uninstalling and reinstalling. So I backed up my data at Apple health uninstalled, then reinstalled the program. It worked one time and then crashed again. It also will not retrieve my backup data from Apple health. As of today when I try to use the app, it just loads to the blue screen and hangs and does nothing else.
Have reached out to support a couple times now and it’s been complete radio silence so today I will uninstall and go look for something else.
I know my subscription is only $30, but $30 is a lot when you don’t have insurance and you’re paying for insulin out-of-pocket.
Did you fix this app? I had the paid subscription, but it ended up not working after iOS 26
Still waiting to hear from someone. Anyone. Ended up with months I couldn’t use after paying.
Update 2: still haven’t heard from anyone. It’s like the developer has abandoned this app.
Update: still have not heard anything from anyone about a fix or an ETA for the app. Have since several support tickets. I still have almost 5 months left on my subscription, would be nice to have a prorated refund at least. Yes I will not be using any more apps or paying for anything else from your company. I really like this tracker. It was the best one I’ve found so far. I paid the yearly subscription fee so I could have the A1c estimator (which is way off by the way).
Originally gave a five star review but walking that back now. iOS update has caused the program to stop working completely.
Someone on the web suggested uninstalling and reinstalling. So I backed up my data at Apple health uninstalled, then reinstalled the program. It worked one time and then crashed again. It also will not retrieve my backup data from Apple health. As of today when I try to use the app, it just loads to the blue screen and hangs and does nothing else.
Have reached out to support a couple times now and it’s been complete radio silence so today I will uninstall and go look for something else.
I know my subscription is only $30, but $30 is a lot when you don’t have insurance and you’re paying for insulin out-of-pocket.
Show more
Used to work nicely with Dario; doesn’t anymore. Canceling…
Canceling sub; used to work nicely with Dario; no longer connects at all!
Does not work
Cannot use, instantly crashes when I try to use app, I paid 40 dollars for a worthless app. I hope I can get a refund from apple. Do not recommend.
Horrible App
The app doesn’t even stay open long enough for you to do anything!
Update: OMG they fixed it!
Update: They added sliders in the settings to turn off the additional "features" and now I have a useful app again. The rest of my subscription will be used with gratitude! I will be happy to renew at the original price if they don't attempt this monstrous behavior again!
Old: The latest update destroyed the functionality of the app IMO. I paid for a subscription and have been using it for a year without issue and now I have to close and swipe away "share the app!" And "upgrade" advertising, I have to scroll past a "daily carb budget" widget to access the part I actually use and there's no way to remove it and now they want to double the subscription??? It used to provide a simple way to track meds, blood sugar, weight, insulin, etc and now it is cluttered and obstructed and vibes like a pushy car salesman. Unsubscribing and uninstalling 😡👎
Old: The latest update destroyed the functionality of the app IMO. I paid for a subscription and have been using it for a year without issue and now I have to close and swipe away "share the app!" And "upgrade" advertising, I have to scroll past a "daily carb budget" widget to access the part I actually use and there's no way to remove it and now they want to double the subscription??? It used to provide a simple way to track meds, blood sugar, weight, insulin, etc and now it is cluttered and obstructed and vibes like a pushy car salesman. Unsubscribing and uninstalling 😡👎
Show more
