Customer service
Absolute amazing service always spot on whenever i need help and always get it sorted asap
Not the best app
Not the best app. If you want to make a booking you have to do It one by one and every time is charging you £2.50.
Can’t sign up
Can’t sign up translation strings missing etc etc! My god just start a Claude prompt and enter audit this app to fix all the issues with AI in about an hour!!! Why is it so poor!
Dog
Absolute dog app disappoints all that use it joke
What went wrong
The app was great last year, now it struggles to let me reset my password and login. Will delete app and try another
Cost
Annoying you are charged for booking a lake and the ads that are sent to you is annoying
Scam
Avoid - It clearly states you get a 14 day free trial but when you sign up it charges you straight away!
Log on
Logging on to this app is impossible. Verification codes don’t work, just hangs there. Not fit to use.
Shore fishing
The idea of the app is brilliant but, when it comes to using the app you only get fisheries and lakes etc… I’m a shore angler and want to see info on beaches and catches from the shore with deals/offers for sea fishing. When I downloaded the app I put my fishing preference to sea fishing, expecting that would put sea/shore fishing as the main content on the app but it doesn’t. With this it does make the app quite useless to me and possibly others and would wonder if this would get looked at as this could become a great app for the Sea fisher aswell as the Frish water angler.
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No fishing in the north
It appears that fishing doesn’t exist in the north east or above. Poor really
Lack of fisheries in the north!
Only recently downloaded the app, as just trying to get time to get back into fishing again love the layout of the app and like the features. But the distinct lack of fisheries in the north east of England is very disappointing as I know there are a lot in East Yorkshire alone which would be good to see on the app as at the moment the biggest amount of fisheries seems to be south of the Humber.
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Unable to book
The app has rendered a venue I want to fish inaccessible, each time I attempt to book I get a blank screen in the app. The fishery will no longer accept bookings by phone or in person. Useless.
Top Customer Service
Had to re-schedule a session short notice and done with app. A team member responded quickly and changed my dates so i didn't loose my money. Super! Very easy to use app.
Doesn’t work
Select venue etc, try to book and I just get the loading icon spinning and won’t work … bring back pay the bailiff on the bank method that has worked for years, trying to re-invent the wheel here.
Fishery Management
Our club was working with an online day ticket seller- they were great but went bust trying to service the anglers for a few % on booking fees. Found Catch and moved our business to this platform. Only live since March 2024 but so far it’s proven as effective from a fisheries point of view. I know there are issues getting anglers on board / signing up and navigating the site, it can only improve with time. Our club is run by volunteers, fellow anglers trying to keep the fishery in the best condition possible for all anglers. Time and effort many don’t see and even less appreciate on the ground.
Theres a lot of bad reviews here, most relate to being charged a fee, for something they see the fisheries should cover ….. that just gets passed back to members and guests. This product does give the angler options and opportunities to keep their costs down.
As a client, I’m happy, sure it could be better and having talked to the support staff, it will continue to improve.
As a volunteer running a fishery , it’s a massive improvement on trying to find outlets to sell tickets, which get lost, funds misplaced and outlets not open at 5am when someone wakes up and wants to fish.
Long review- in short - if you ain’t happy with the service, drop them a line. Then think about how the fisheries recover the costs of the alternative options.
Get a grip - it’s fishing for fun stop moaning
Theres a lot of bad reviews here, most relate to being charged a fee, for something they see the fisheries should cover ….. that just gets passed back to members and guests. This product does give the angler options and opportunities to keep their costs down.
As a client, I’m happy, sure it could be better and having talked to the support staff, it will continue to improve.
As a volunteer running a fishery , it’s a massive improvement on trying to find outlets to sell tickets, which get lost, funds misplaced and outlets not open at 5am when someone wakes up and wants to fish.
Long review- in short - if you ain’t happy with the service, drop them a line. Then think about how the fisheries recover the costs of the alternative options.
Get a grip - it’s fishing for fun stop moaning
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Catch
Personally think the whole catch idea is a great principal and an effective way to sort out where and when you’re fishing. The only thing I would change is how the booking system works, personally I think the app could be better if you just booked to be on the venue for a certain amount of time instead of booking a peg turning up and realising that everything is against you. Giving you that feeling of defeat before you’ve wet a line
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Rip off designed to milk you for more money
Booking fees / needing to subscribe to avoid them is a rip off. You reply to justify it with technology in the background etc etc but this is all smoke and mirrors. Fisheries managed without your technology for hundreds of years, this app is to make the developers money and nothing else, all you do is act as a middle man in a transaction that's always worked without you. Avoid and pay the fishery directly!!
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Dismal app don’t waste your time
Can’t log in, continually asking for validation code, when the code is send and the copied into the box field app says code isn’t valid ffs absolutely garbage
Great App!
Huge improvements on this app in recent times!
Makes it so easy for me to book without constantly ringing up or emailing all the time!
Makes it so easy for me to book without constantly ringing up or emailing all the time!
Terrible
Still the worst app I use, puts me off fishing the venues, forever having to un install and reinstall to get the app to work properly
