Feedback
Support contact options inadequate
So I tap the App Support link here to contact the developer to ask if Lock Screen widget support is actually supposed to be there, and if not, could it be added. And I get the developer’s Bento site. The only contact methods listed are various social media that I don’t use.
I’m not signing up for a social media platform just to contact a developer for support. I understand that email isn’t “cool” to the younger generations, but it’s the only truly universal online communication method (aside from phone and SMS, which really aren’t appropriate for general app support). If you’re a developer and you’re not going to provide either an email link for support or a web form that will get a support response via email, you’re doing it wrong. Period. My rating will remain one star until the developer provides a contact method that doesn’t require me to give personal information to a big corporate social network.
There’s some problems
Widgets are not working
👍
Response from developer
Thanks for the kind review! 😊 Which kind of widget themes would you like to see added? Feel free to reach out to: gotosleep@michaeltigas.com.au
