ของสด ของใช้ครบ ส่งฟรีถึงหน้าบ้าน
Response from developer
โก โฮลเซลล์สวัสดีค่ะ บริษัทฯ ขอขอบคุณสำหรับคำแนะนำและการสนับสนุนของท่านเป็นอย่างสูง เราดีใจมากที่ท่านชื่นชอบโก โฮลเซลล์ แอปพลิเคชัน ความคิดเห็นของท่านเป็นแรงผลักดันให้เราพัฒนาแอปพลิเคชันอย่างต่อเนื่อง เพื่อมอบประสบการณ์และสามารถตอบโจทย์ความต้องการของท่านได้อย่างตรงใจมากขึ้น
Improve app
1) no button to cancel order. I accidentally made order on pickup at store and then created one more for delivery but I can’t cancel first one because there is no button.
2) order created must be green colored tip, not gray color because when I saw grey colored tag on my order in lost I thought it was canceled and created one more order and only after found out that there was word “created” not “canceled”
3) add chat to support for quick chat aboit order or any problem, or at least link to chat in Line. Support will be able to use translator to speak with any languages about customer issue.
4) I added few items that was with “get 1 , get 1 free) and this information was under every product of this brand. But when I added these 2nd free Items they were counted full price, so why you show that it’s free then? You need to check this part of app to fix it.
5) when I make delivery order and chose pay at delivery, add information how can I pay: by cash, by TrueMoney, by card etc. how can I know what type of payment you allow.
Thanks!
Response from developer
Thank you for your valuable feedback and we sincerely apologize for the inconvenience caused. We appreciate all your suggestions regarding order cancellation, order status color, chat support, promotion issues, and payment information clarity. We have forwarded your feedback to the relevant team for further review and improvement. Thank you for helping us improve our service and application experience.
App not working
Response from developer
We sincerely apologize for the inconvenience caused by being logged out of the app and the issue with entering your phone number, even after reinstalling the application. We understand how frustrating this must be. We kindly recommend checking your internet connection and trying again. If the issue still persists, please contact our customer support team so we can assist you further in resolving the problem. Thank you for reporting this issue, and we apologize again for the inconvenience caused. If you still encounter any issues and need further assistance, please contact us via Line OA: @gowholesale or inbox us on Facebook: GO Wholesale.
Frustrating Login Process – Not User-Friendly at All
Response from developer
We sincerely apologize for any inconvenience caused. The app should stay log in unless it has been log in another phone. We recommend you to update to the latest version of the GO Wholesale application. If you still encounter any issues and need further assistance or information, please contact us via Line OA: @gowholesale or inbox us on Facebook: GO Wholesale. We appreciate your feedback, which will help us improve the GO Wholesale app even further.
Not working?
Response from developer
We sincerely apologize for any inconvenience caused. We recommend you to update to the latest version of the GO Wholesale application. If you still encounter any issues and need further assistance or information, please contact us via Line OA: @gowholesale or inbox us on Facebook: GO Wholesale. We appreciate your feedback, which will help us improve the GO Wholesale app even further.
