Goal Zero Power Reviews: Is It Legit?

Customer Experience

Positive experience34.6% of reviews
Neutral11.0% of reviews
Negative experience54.4% of reviews

~ Based on 182 written reviews from the US App Store.

What users say about Goal Zero Power

Is Goal Zero Power Safe?

Goal Zero Power appears safe based on user ratings. AppsHunter Safety Score for Goal Zero Power is 88/100.

This assessment is based on 1,214 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
12.3% of ratings point to a risky experience

~ Based on 1,214 App Store ratings for Goal Zero Power.

Is Goal Zero Power Legit?

Goal Zero Power appears to be a legitimate app. AppsHunter Legitimacy Score for Goal Zero Power is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is faulty

This app interface with my Yeti 3000 to connect with internet is non operational. Have tried many times to down load necessary updates. Contact with Goal Zero tech support is impossible leaving on hold.

Fails To Update Firmware For Recall

This app fails to update the firmware for the recall on Yeti 3000X. There is no “settings, update firmware” selection. Some subgenius decided to name one set of settings “App Settings” accessed through the three stacked line icon (hamburger icon ) on the top left, and also have a gear icon on the top right for other settings. If you dig through the menus enough you may find the firmware section (hint: it’s under the gear). Once found, the firmware update option is disabled if the unit isn’t charged. Lovely. The new firmware mentioned in the RECALL website page is v1.9.5 but the app only shows v1.8.9 being available. More Lovely. According to the U.S. Consumer Product Safety Commission (CPSC) RECALL notice, the GoalZero Yeti 3000X is a fire hazard without the proper firmware update. Even More Lovely. Someone with a severe intellectual deficit decided that you need to run the dangerous risk of charging the firebomb they sold you *before* they allow you to upgrade the firmware to an outdated version that doesn’t fix the firebomb problem. And of course, the app misidentifies the 3000X it’s connected to as a 1500X. I upgraded the firmware from v1.3.0 to v1.8.9 but it would not let me upgrade to v1.9.5 through “Direct Connect” mode. It seems you are forced to create an account, give your email, agree to annoying BS terms, and use the less than useful “Cloud Connect” mode to get the v1.9.5 firmware required by the RECALL to keep this piece of work from being a firebomb. I have nothing nice or complimentary to say about the developers.
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Backup system

Fast

Horrible UI/UX

Very pretty app but that’s as far as it goes. Usability is horrendous. Chronically loses connectivity and difficult to get it to reconnect. Would not use it except for recall and need for firmware update to keep unit from catching fire. Recall notice page is poor as well. Very pretty but more concerned with marketing than safety.
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Lousy

So user unfriendly

Keeps Disconnecting and Freezes on Updates

See above. Also, no Face ID.

Junk

Updated to new version, all power stations on my account are missing. Not good when they are all deployed in remote locations and have to be manually re-added in person.

My 1500 X constantly loses Bluetooth connection.

My 1500 X constantly loses my Bluetooth connection. It maintains my connection, but when my Internet goes down through a power failure. If I use my cell tower Internet connection it doesn’t show up. It appears that during a power it doesn’t constantly transmit and has to start over. I’ve done everything that I can to try to reset it but nothing seems to work
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Connection Issues

Terrible connection issues and poor documentation. Constantly loses connection and requires local re pairing..

This app is useless

I have had nothing but problems trying to get this app to pair with my yeti 3000x. Got a notification to download new firmware and after spending two hours trying to get the app to pair with my device (both Bluetooth and WiFi) I still cannot get this to connect. It was unreliable before, but is completely useless now
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Poor WiFi

After trying other companies similar products, the frequency with how often the GZ Yeti disconnects from WiFi is unacceptable. I hope they bring a software fix for this problem. Otherwise, as a battery back up and power station for my house, is fantastic.

300x

Always drops connections and won’t reconnect

Requires account to be useful but doesn’t like good passwords

The app shows the current status of the power bank but it won’t save it or even show historical data unless you create an account. Their own docs say that the device stores about 10 days worth of history but it won’t show it in the app unless you connect it to an online account. So dumb. But when you try to make an account, the app falls all over itself. It appears that the app has different password requirements than the website and some passwords that work on the web don’t work on the app. I found this out the hard way.
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Never stays connected to Device

Can not connect to device

Ehhh

The app seems a little bit weak. It frequently loses connection to my YETI 1500. At which point I have to reactivate the pairing on my YETI to get the app to connect again.

TaraT4

Great Always love my Yetis since 1996

Non functional

Latest release logs you out of the app and removes your devices from your profile. Worked fine before, guessing this version had a bad bug.

Loses my power station

After a while, I started saying device disconnected. I closed and reopened the app, and it had unpaired the power station from my phone.

I have to get at the battery and push a button on it to re-pair. What is the point then? I could just use the battery control panel.

It doesn’t work properly anymore

The app loses the information and connection with the devices, sometimes when you log out and sign in again, sometimes just because…
Doesn’t allow changing name of the device, it freezes…
It used to be acceptable bad, now is really worse

GZ 1500X

I have GZ 1500X, this is the minimum someone have to take if use in car or van because has power enough to do everything, specially use computers and printer, smaller shuts off at all the times. So I recommend at least 1500x. It’s the best I got in all my interstate travels in the country. Using microwave, coffee maker, air fryer, printer, laptop and another devices accordingly my needs, of course, each one plugged as needed only.
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