I can not get into my app and I just got paid!
Response from developer
Hi Carlos, You experienced issues at that time because it was 2:00am in the morning, when we commonly do maintenance on the system. I do see you were able to log into the app at 3:30am when the maintenance was completed. We apologize for the inconvenience.
Review
Response from developer
Hi. We do update daily. What is likely happening here is that your account is hitting the limit for no-fee advances for the pay period. The amount will not go higher once that limit is reached. The GoDo Support Team
Difficulties with App and Customer Support
Response from developer
We apologize for any inconvenience. The best way to resolve quickly is to use the secure in-app message board, so we can troubleshoot issues in a confidential and secure place. Also note, we have updated the app, so please install the new version at your earliest convenience. The GoDo Support Team
Verification
SCAM!!!!
Response from developer
Hi! I can assure you, that as a regulated entity, your funds have not been misplaced. Additionally, we'd like to answer more of your questions for you. Please reach out to Customer Service through our in-app messaging board. We will be able to assist you further through this confidential channel, as the account holds your sensitive information. Thank you!
Ridiculous!
Response from developer
We do apologize for the inconvenience. During payroll processing, the advance offering is locked, so reconciliation can occur for the advances. Once the reconciliation process is complete, the advances open back up. Thank you!
Did the same thing !!!!!
Response from developer
Hi! So sorry you are having a bad experience; although, we are a bit perplexed on what happened here! If you could reach out to us via the in-app message board or support@godolife.com, we'd love to take a look at it for you! Thank you!
Great App
Response from developer
That is awesome! Our teams work very hard to provide no-fee advance access to wages! It isn't easy, so we LOVE to hear feedback like yours! Thank you!
Scammed big time !!
Response from developer
We can assure you we are not a scam and are actively working through this concern with our banking partner. We have attempted to contact you multiple times via the app in response to your in-app questions. Please check the app immediately, as we have not only reached out, but are eagerly wanting to have additional questions answered. Or you can contact support@godolife.com. We look forward to helping you through this trying time. The GoDo Support Team
Using app
Stuck on the 9th step and I’m stuck it won’t let me move forward and giving me a error.
Response from developer
Kimberly, Oh no! So sorry for the inconvenience. Please download the latest version of the app (we have updated recently), and let us know how it goes! Thank you!
Hi
Response from developer
chiprosee, For national security and safety reason, we are required by banking regulation to perform verifications of all applicants. In a small percentage of applicants, additional documentation is required to be uploaded. I would suggest returning to the app to see if that is indeed the case for your application. It will be message center with instructions on how to upload. It can be as easy as a picture. If you'd like us to do a deeper dive to into your situation, please send a request to support@godolife.com from the email you registered with us, or through the message center within the app. Thank you! The GoDo Support Team
Had hope for this, but terrible app
I make $50k a year and it offered me an advance OF ONE DOLLAR. It says they give 40% of your earned pay for the week, but how is $1 40% of $1100??? Customer service barely responds and if they do it’s a generic “we have someone looking into it” response. I will be removing my direct deposit as they do not offer what they state they offer. There’s no advance, unless you consider a measly dollar an advance.
Response from developer
fhjnncdeeess, We do apologize for the inconvenience. As we said, we did have someone (our technology team) looking into it, and the $1 anomaly has been rectified. The GoDo Team
Terrible service (or lack thereof)
Response from developer
princeofprose, We do apologize for any delays you may have experienced in communication. Currently, I see dialogue addressing the issue and the naming convention on the employer's paystubs.
DO NOT download
Response from developer
Jfirstnamelastname, We are not sure what this in reference to, but we'd love to help! If you reach out to support@godolife.com, we'd like to get you taken care of. Hope to connect with you soon! The GoDo Team
Nah
Response from developer
daytonaNick, We are very sorry to see you go! As for the status that is coming from your employer, we have no control over that. We can only go on the data we receive. We do suggest discussing with your employer any status that is inaccurate to ensure it gets straightened out. Wishing you the best and hoping to see you again.
Support
Response from developer
Penny7964, I see there may be some confusion on how to reach us. Sorry about that. Contact options: 1.) You can send us a message directly via the GoDo App. OR 2.) You can send an email to "support@godolife.com" Either one is fine. Hope to hear from you soon, so we can get you up and running! The GoDo Team

