GoDo Life User Reviews

GoDo Life
GoDo Life
GoDo Inc (Mobile)

Customer Experience

Positive experience23.8% of reviews
Neutral4.8% of reviews
Negative experience71.4% of reviews

~ Based on 21 written reviews from the US App Store.

Is GoDo Life Safe?

GoDo Life has mixed safety signals based on user ratings. AppsHunter Safety Score for GoDo Life is 68/100.

This assessment is based on 32 user ratings, with an App Store average of 3.4/5.

Safety Analysis

56.3% of ratings point to a safe experience
6.3% of ratings suggest some concerns
37.5% of ratings point to a risky experience

~ Based on 32 App Store ratings for GoDo Life.

Is GoDo Life Legit?

GoDo Life is no longer available in the App Store. AppsHunter Legitimacy Score for GoDo Life is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

I can not get into my app and I just got paid!

My direct deposit came today and my app won’t even open. It’s just keeps displaying a loading screen and won’t me in my account! I need help I can even contact the customer service because it’s just tell me to go into the app that won’t load!

Response from developer

Hi Carlos, You experienced issues at that time because it was 2:00am in the morning, when we commonly do maintenance on the system. I do see you were able to log into the app at 3:30am when the maintenance was completed. We apologize for the inconvenience.

Review

It doesn’t update your pay daily been using the app for almost a month and still no different available wage and I work 12 hour shifts everyday but never updates

Response from developer

Hi. We do update daily. What is likely happening here is that your account is hitting the limit for no-fee advances for the pay period. The amount will not go higher once that limit is reached. The GoDo Support Team

Difficulties with App and Customer Support

First, customer support is very slow to reply. Secondly, their system for picking up payroll has taken 2 weeks so far to validate my payouts to which the problem got escalated and still isn’t resolved because the tech team is behind on tickets. Third, I got paid today and now the app keeps crashing and won’t load even though a portion of my paycheck was deposited into the account. So I can’t access that either. This has been a frustrating and heartbreaking experience to have when my car broke down and I needed repairs done and now I can’t even access my paycheck after trying to get an advance for over 2 weeks now.
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Response from developer

We apologize for any inconvenience. The best way to resolve quickly is to use the secure in-app message board, so we can troubleshoot issues in a confidential and secure place. Also note, we have updated the app, so please install the new version at your earliest convenience. The GoDo Support Team

Verification

I’m stuck on step 5. I never got an email link sent. I made sure I checked spam as well. Even after several resend link submissions

SCAM!!!!

I borrowed money and paid it back….today I got paid again only to learn that GODO took 60% of my check and it’s nowhere to be found. The app won’t reconnect my account and they don’t respond to this problem. PLEASE DO NOT USE THIS APP!!!! It is a major scam and they do NOT provide any resolution to them problems
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Response from developer

Hi! I can assure you, that as a regulated entity, your funds have not been misplaced. Additionally, we'd like to answer more of your questions for you. Please reach out to Customer Service through our in-app messaging board. We will be able to assist you further through this confidential channel, as the account holds your sensitive information. Thank you!

Ridiculous!

Received an advance, paid it back, now I can’t get another advance. App is absolutely stupid! Please don’t download and waste your time.

Response from developer

We do apologize for the inconvenience. During payroll processing, the advance offering is locked, so reconciliation can occur for the advances. Once the reconciliation process is complete, the advances open back up. Thank you!

Did the same thing !!!!!

Gave me a dollar and took my entire check DONT GET APP

Response from developer

Hi! So sorry you are having a bad experience; although, we are a bit perplexed on what happened here! If you could reach out to us via the in-app message board or support@godolife.com, we'd love to take a look at it for you! Thank you!

Great App

So far so good, and money came quick!!!!

Response from developer

That is awesome! Our teams work very hard to provide no-fee advance access to wages! It isn't easy, so we LOVE to hear feedback like yours! Thank you!

Scammed big time !!

Is there a number to call ? This was the biggest scam ever someone used my information to get an advance now they’re locked out and I’m missing my check I’m a pregnant woman and I have rent to pay I need a number ASAP !!!

Response from developer

We can assure you we are not a scam and are actively working through this concern with our banking partner. We have attempted to contact you multiple times via the app in response to your in-app questions. Please check the app immediately, as we have not only reached out, but are eagerly wanting to have additional questions answered. Or you can contact support@godolife.com. We look forward to helping you through this trying time. The GoDo Support Team

Using app

There is something wrong with the app, I was trying to sign up, but I’m
Stuck on the 9th step and I’m stuck it won’t let me move forward and giving me a error.

Response from developer

Kimberly, Oh no! So sorry for the inconvenience. Please download the latest version of the app (we have updated recently), and let us know how it goes! Thank you!

Hi

It’s connected to My JOB but I’m still waiting to get out of the interview process smh . It’s annoying.

Response from developer

chiprosee, For national security and safety reason, we are required by banking regulation to perform verifications of all applicants. In a small percentage of applicants, additional documentation is required to be uploaded. I would suggest returning to the app to see if that is indeed the case for your application. It will be message center with instructions on how to upload. It can be as easy as a picture. If you'd like us to do a deeper dive to into your situation, please send a request to support@godolife.com from the email you registered with us, or through the message center within the app. Thank you! The GoDo Support Team

Had hope for this, but terrible app

I downloaded this, signed up and connected my payroll provider. Everything synced correctly.

I make $50k a year and it offered me an advance OF ONE DOLLAR. It says they give 40% of your earned pay for the week, but how is $1 40% of $1100??? Customer service barely responds and if they do it’s a generic “we have someone looking into it” response. I will be removing my direct deposit as they do not offer what they state they offer. There’s no advance, unless you consider a measly dollar an advance.
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Response from developer

fhjnncdeeess, We do apologize for the inconvenience. As we said, we did have someone (our technology team) looking into it, and the $1 anomaly has been rectified. The GoDo Team

Terrible service (or lack thereof)

Signed up and was able to link my payroll provider. Now the app doesn’t recognize it and asks for me to set it up again even tho it’s still actually set up. I’ve sent numerous requests to support for help, but no response. Avoid this company at all costs, not worth it!

Response from developer

princeofprose, We do apologize for any delays you may have experienced in communication. Currently, I see dialogue addressing the issue and the naming convention on the employer's paystubs.

DO NOT download

This app is a lie, nothing works correctly and when you talk to support all they offer up is a “soon” and shortly after that they ghost the conversation. Soon could be any amount of time according to them but not me. Wish I could give out negative stars

Response from developer

Jfirstnamelastname, We are not sure what this in reference to, but we'd love to help! If you reach out to support@godolife.com, we'd like to get you taken care of. Hope to connect with you soon! The GoDo Team

Nah

Started off good I was able to advance for two weeks. now all the sudden I’m in active through my employer. I removed my deposit and my five star review. I have thanks no reason to keep you. If I can’t get an advance, then what’s the point.

Response from developer

daytonaNick, We are very sorry to see you go! As for the status that is coming from your employer, we have no control over that. We can only go on the data we receive. We do suggest discussing with your employer any status that is inaccurate to ensure it gets straightened out. Wishing you the best and hoping to see you again.

Support

I am trying to get in contact with someone about linking my payroll and no one has reached out. Is there a live chat or phone number?

Response from developer

Penny7964, I see there may be some confusion on how to reach us. Sorry about that. Contact options: 1.) You can send us a message directly via the GoDo App. OR 2.) You can send an email to "support@godolife.com" Either one is fine. Hope to hear from you soon, so we can get you up and running! The GoDo Team

Impressed

Bro I used them all. Some money apps I keep and some go. I tried around 10 apps. This I just found and with in 24 hours I’m freaking blown away!!!!! You can advance more then one based on your pay. I get paid every two weeks, and I hate it. This looks to be my saving grace. I use only two other money apps. But I’m really impressed with this one. Thank you.
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Great app!

What an amazing app. No ATM fees, yes please! I love all the features in the app. Very easy to use and navigate.

Functional & Good App

Had a positive experience with the app, did everything is said it would.

Easy to use great features

Everything worked seamlessly, able to do cool things like advance myself money without a fee and use ATMs without fees.