Golden Screen Cinemas User Reviews

Name: Golden Screen Cinemas
Rating: 2 (40 reviews)

Golden Screen Cinemas

Golden Screen Cinemas Sdn Bhd

🌟 Lifestyle

🎬 Entertainment

Customer Experience

Positive experience37.9% of reviews

Neutral10.3% of reviews

Negative experience51.7% of reviews

~ Based on 116 written reviews from the US App Store.

What users say

Summarized from real user reviews of Golden Screen Cinemas. Based on 40 reviews and a 2.0/5 average, it highlights the 7 positives and 12 negatives reviewers mention most about this Entertainment app.

Positive things

🚀Convenient ticket booking without queuing
👍User-friendly interface and simple navigation
💳Multiple payment options available
🎬Easy movie selection and seat booking
⏱️Time-saving service for busy users
🔒Secure payment processing
📱Mobile accessibility for on-the-go bookings

Negative things

🐛Frequent app crashes and freezing
❌Blank page/loading screen issues
🔌Network connectivity errors
⚠️Inconsistent movie times between app and website
🖥️Poor UI scaling on newer iPhone models
🔄App requires restart to change selections
📊Outdated interface design (1990s-style)
💾Data loss after updates
🚫Payment failures at checkout
🔐Login and account verification problems
📍Missing cinema locations in database
⏰Real-time information not updating properly

Is Golden Screen Cinemas Safe?

Golden Screen Cinemas has mixed safety signals based on user ratings. AppsHunter Safety Score for Golden Screen Cinemas is 50/100.

This assessment is based on 40 user ratings, with an App Store average of 2/5.

Safety Analysis

20.0% of ratings point to a safe experience

10.0% of ratings suggest some concerns

70.0% of ratings point to a risky experience

~ Based on 40 App Store ratings for Golden Screen Cinemas.

Is Golden Screen Cinemas Legit?

Golden Screen Cinemas appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Golden Screen Cinemas is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Blank Page Upon Opening the App

Use to works well before but after recent updates, the app just seem to not working. It just displays blank page upon opening the app with nothing to do.

AimanFaiz

a year ago

Response from developer

Hi there, thank you for bringing this to our attention. We're sorry to hear you're experiencing issues with the app after the recent updates. Our team is currently looking into the matter. In the meantime, you may try reinstalling the app or ensuring that your device’s operating system is up to date. We appreciate your patience and will do our best to resolve this as soon as possible.

Useless

Movie times on the website and the app don’t match. Impossible to pay. Just not good enough.

Solal2061

3 years ago

Error after error.

And mind numbingly slow.

aindhy

4 years ago

Response from developer

We're truly sorry to hear that your experience was not up to speed. Your feedback is valuable to us, and we’ll be looking into ways to improve the service. If you need any further assistance, please don't hesitate to reach out to us at cs@gsc.com.my. Thank you for bringing this to our attention.

Good

Good apps

StoopidDev

4 years ago

Horrible

Fix the app please. The checkout button is not working. It has so many problems as if the management didn’t even care to routinely check the app.

jahb72637

5 years ago

Response from developer

Thank you for your feedback, and we apologise for the inconvenience you're experiencing with the checkout button. To help us investigate this issue further, could you please share a screenshot of the error with our team at cs@gsc.com.my? Your assistance will help us resolve the problem more efficiently. We appreciate your patience and understanding.

Doesn't work anymore!

Fix it! The seating plan is a blank screen! I have to sign up all over again and they don’t allow one to untick the receive promotion materials!

jetsetral

7 years ago

Response from developer

Hai, option to receive the promotional email is optional. Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at cs@gsc.com.my with your contact details and relevant screenshots.

Doesn’t crash anymore but

There isn’t anything when you click on movies of fastickets. Everything is empty. When you go to fastickets and click cinemas you don’t see any cinemas on the pop up. When you click on movies no movies actually show up.
EDIT:it’s all good now thanks

Arsgamer

7 years ago

Which cheap monkey developers c

oded this app?

keeps on saying no internet access.

the UI is so 1990 ... user experience is out the window.

Lame.

KingDingDong9inch

7 years ago

Great App!

The app works great. They’ve made plenty of improvement over the years. Very convenient to use

JonCee09

7 years ago

Doesn’t load/open app

This app use to work even tho it was poorly designed and required a lot of unnecessary navigating. It has completely stopped working and does not load up. For a large company like this to fail in such a simple app is disappointing

T468900433

7 years ago

Unsatisfied

When looking at seat availability, it doesnt allow users to return to the home page or even change the timing without having to restart the app.

In addition, when personal details are placed, it keeps crashing when you restart the app. Forcing users to uninstall and reinstall the app multiple times.

Get your system together and fix it

PG-AR

7 years ago

Horrible App!!!

Zero star for you @gsc

Jayden91

7 years ago

Still crashes

The new version claims to fix the bug that crashes the app’s homepage. But it doesn’t. It still crashes.

Lemint

7 years ago

Would give 0 stars is there was that option

Crashes the moment I log into the app!

Penguin Viv

7 years ago

The app hasn’t been working for a while

Its so frustrating. My phone is updated. The app is updated yet i still can’t access the app to check for movie time. Its 2019 and im not asking for a lot. Fix your app. Its a waste of time as of now.

Farazatulbalqish

7 years ago

Crashing iPhone X

Ado Dedovic

7 years ago

Words

This app wants to commit suicide

hcazzz

7 years ago

It was fine until it keeps crashing.

It was doing fine for a year then it keeps on crashing. Please fix. It’s very convenient app to book tickets.

Hazplasma

7 years ago

Really Bad

This app really needs an UPGRADE. It crashes all the time. It is nearly year 2020 and for a GSC I am pretty sure you can afford to fix this some how. Really not user friendly and I am disappointed.

Qagvjenkk