Golden Tours User Reviews

Top reviews

Poor service

Long waits for bus. Audio out

Experience

Golden tours audio doesn’t always work. Its offices’ staff aren’t available during posted business hours.

Horrible Busses

Paid for our whole family to get the hop on hop off bus pass for 3 days and every time we got on a bus it sat there for 30 min before going anywhere or would kick us off so the driver could have a 40 min break

Never loads

Just saying loading the whole time. London.

Show special offer on app later ask to pay while boarding

I purchased 5 adults and 1 family ticket for 24 hours, while purchasing from the app it was showing £37 per head as special price, after a week when we travelled to London and when we get on the bus they were asking to pay balance amount.. it’s cheating

App not working

The app won’t let me get past choosing the location.

App is broken

It won’t let me get past choosing a location, needs to be fixed

Not friendly

As someone in the hospitality industry, I expect a fairly high level of service. The bus drivers (one in particular) wasn’t very friendly or forthcoming. I was the only one in the bus at one point and asked to be flagged when we were at the castle stop. Even sitting down close to him and asking him twice, he drove by without letting me know. Maybe it’s a British thing, but I found them cold and going through the motions.
Show more

Very useful

Such a handy and useful app , always updated

Waiting too long

I don’t recommend this company and it was actually a rip-off
They promess a bus every 15 mins but they took way too long to pick us up
While I was sitting on stop 54 waiting for it there were, at least, 3 other buses from CitySightSeing and 2 Toothbus passing by…
At the end it took so long that the service stopped and after 30min waiting we didn’t get any last ride
Show more

Central london Hop-on Hop-off and main Landmarks guide.

Easiest way to navigate and to find your nearest tour bus service to your next destination.

Great app

Great app easy to locate buses and
Stops