scam
tried to order a taxi 3 times each time after i payed it said there was an error with paying so no taxi was sent yet they still took the money
Fast efficient and good value
Highly recommended
Still the best choice for East London
I am in London E7 and have used Goldline forever
for prebooked airport jobs, and whenever I need a car at Leytonstone. The app works great for prebooking and prepayment.
I recently prebooked the same pick up from Stansted twice in error. They tried to check if I needed 2 cars but I was in the air so we didn't speak until I Ianded. Their control were still able to cancel the extra booking and refund me which is great service.
for prebooked airport jobs, and whenever I need a car at Leytonstone. The app works great for prebooking and prepayment.
I recently prebooked the same pick up from Stansted twice in error. They tried to check if I needed 2 cars but I was in the air so we didn't speak until I Ianded. Their control were still able to cancel the extra booking and refund me which is great service.
Show more
Apple Pay broken for years
Apple Pay is permanently broken for years. No matter what card I try from Apple Wallet the payment fails every single time. They make you either pay directly to the driver or via an external website. What’s the point if Apple Pay integration then? So annoying.
Please note, that the taxi service itself is decent. The app experience is bad.
Please note, that the taxi service itself is decent. The app experience is bad.
Show more
Utterly useless
Constantly shuts down, unable to book anything
Punctuality
Goldline cars are so very reliable that you can plan around them as they are very punctual and cost effective. Tony
Does not accept apple pay anymore.
The app was really good, cheap prices for a drive here and there couldnt complain only big problem i see is the APP DOESNT ACCEPT APPLE PAY SOMETIMES, drives me mad when it says payment failed when it was working the other day. Developers fix this issue.
Mr
Nice and friendly service
Driver was very helpful and professional
Driver was very helpful and professional
Rude
Drive was so rude and bad
I can’t believe it I should’ve just ran off 🫣
I can’t believe it I should’ve just ran off 🫣
FCC
Very good behaviour.
Okay
Parked far away. I ordered a cab because it was raining heavily, then he parked far away, no way to contact him, ended up getting wet anyway.
Punctuality
Goldline cars are so very reliable that you can plan around them as they are very punctual and cost effective. Tony
Incredibly unreliable service
They don’t even try its crazy
Miss Balmoral
Great Service, The Driver Arrive Early and Helps My Friend with her Luggage.
I Can Recommend this Service to Friends & Family.
I Can Recommend this Service to Friends & Family.
About gold line and and driver
Gold line service excellent.
Great if the taxi arrives on time
I have used this app for some months and generally, when a taxi is booked it does arrive. The interface of the app is simple and it is easy to make the bookings. The one problem I have faced is that at busy times, taxis are not always available. The app does not notify the user of a taxi running late, or even if it has been allocated.
Availability of taxis in London is currently a huge issue and very common across all taxi companies operating in the city. While that situation is frustrating, I do not wish to downvote this app because of driver shortages. In the end, when the drivers are available this app is a quick way of quickly making a booking.
Availability of taxis in London is currently a huge issue and very common across all taxi companies operating in the city. While that situation is frustrating, I do not wish to downvote this app because of driver shortages. In the end, when the drivers are available this app is a quick way of quickly making a booking.
Show more
Lets you down
Very disappointed to have my car - booked days in advance - cancelled 20 mins beforehand. Was really relying on the service. And the reason given was unacceptable. Thought I’d found a service I could trust. I was mistaken.
Very unreliable service. Total let down!
I booked car night before and had confirmation number. I had indication on the App that car was coming with name and plate details. Suddenly 5 minutes before arrival car ‘disappeared’ from app map. I rang the office/ dispatch number and was told they had no cars available despite booking being confirmed night before. Left us stranded trying to get to a wedding! Luckily Uber ride came to the rescue. I will never use Goldline again. I’m deleting App immediately!
Show more
Easy to use and reliable
I have been using Goldline for many years and only recently updated and started using the app. I have always preferred Goldline as I know I can rely on them to take me where I need to, if I have connections, stops and returns always best to call in but otherwise I like that I am told of the driver, car details and can track the ride for my children when they use the service. Always friendly staff that are honest about timings, routes etc and care given if needed help with shopping etc.
Show more
WARNING
These guys are scam artists. They will charge you « waiting fee » if the driver leaves early on purpose to pick you up at the airport. For example your flights lands at noon, you make booking for 12:45, if the driver arrives at airport at 12:15, they will charge you 30 min waiting fee even if you come out to pick up point on time at 12:45 and they will threaten you to drop you back in middle of ride if you disagree. Disgusting unprofessional behaviour.
Show more
