Incredible.
Response from developer
Hi, and thank you for ten months with Rightee. This isn't the experience we want you to have, and I'm sorry the recent update has let you down. First, your data: it isn't gone. When rounds save and then disappear, we can almost always restore them. This isn't something other golfers have reported to us, which is exactly why I'd like to look at your account directly and find out what's happening. We've already emailed you a couple of times with the questions and detail we need, so the quickest fix is to reply to one of those (or write to us at contact@4precision.co.uk). We'll recover your rounds and get to the bottom of the tracking issue with you. Your points on competition use and tee selection are fair and we’ll get that sorted for the next update. We read every review and we're not going anywhere. Please get back to us so we can fix this properly.
Was working
Response from developer
We’re really sorry to hear this, that’s not the experience we want at all. This isn’t something we’ve been seeing from other users, so we’d really like to get to the bottom of it with you. If you can email contact@4precision.co.uk with your iPhone model, iOS version, and anything you noticed before the freeze started, we’ll sort it out ASAP and make it right for you.
Buggy
Response from developer
Thanks for reporting this, and we are very sorry about the frustration. This was a temporary issue that occurred for a couple of days and has since been resolved. You should now be able to use the Wind & Weather compensation feature normally, without the pop-up blocking the app. If you notice anything else, please let us know. We really appreciate you flagging it!
1st time user
Probably good to buy full version
I want my R300 back.
Extremely Disappointing!!!!!
Great customer service
iWatch
Rubbish
Great app and better support team
Won’t restore purchase
Response from developer
We're very sorry for the trouble you experienced with the subscription process. The good news is that this issue has now been fully patched and is guaranteed not to happen again in the future. Previously, it was important to wait for the paywall to close automatically before proceeding, but we've now resolved this to ensure a seamless experience. If you're willing to give us another try, we’d love to welcome you back! Feel free to reach out at contact@4precision.co.uk, and we’ll make sure everything runs smoothly for you. Thanks for your feedback—it helps us improve!
iWatch
Doesn’t work with iOS version 17.6.1
Response from developer
We are sorry for the trouble you experienced. Due to an unforeseen issue on one of our cloud servers, the system became temporarily unavailable, causing the app filing to launch We have resolved the issue and implemented additional safeguards to ensure this doesn’t happen again. I would like to invite you to try Rightee again as we are committed to making sure everything runs smoothly for you and fellow golfers. Of course, feel free to reach me directly at contact@4precision.co.uk if you encounter any issues or would like to provide further feedback. I hope you’ll give us another try!
NOT A FREE TRIAL
Response from developer
Thank you for your feedback. We're sorry to hear about your experience with our free trial and hope our reply helps to clarify the process. While it's true that to start a trial, users have to sign up to the auto-renewable subscription as required by Apple guidelines for trials, they are only charged at the end of the trial period. If a user cancels before the trial period ends, they are not charged. If you have any further questions or feedback, please get in contact with us at contact@4precision.co.uk and we will get back to you. We appreciate your feedback as it helps us improve Rightee. Best regards, Rightee Support Team
Good App but…
Response from developer
Thank you for your feedback and suggestions regarding course downloads and Apple Watch functionality. We're excited to share that both features are now available! You can now use the Apple Watch app for added convenience, and we've also introduced the ability to download maps for offline use—perfect for courses with limited internet access. Thanks for your support as we continue to improve Rightee!
Can’t use it don’t have a handicap
Response from developer
Thank you for your feedback. We understand that not all golfers have a handicap, and we apologize if this has caused any inconvenience. While our current sign-up process does require a handicap, please be assured that you can input a temporary number (e.g., 0) to gain access to the app. The Rightee app offers a variety of features that many golfers find tremendously handy, regardless of their handicap status. We're also pleased to tell you that we are updating our app to make the handicap requirement optional during sign-up. We appreciate your patience and look forward to making your experience with Rightee even better. If you have any further questions or feedback, please get in contact with us at contact@4precision.co.uk and we will get back to you as soon as possible. Best regards, Rightee Support Team
Features to be unlocked cheaper
Score bug
Response from developer
Thank you for your feedback regarding the net and gross scores. I believe this issue is happening because your handicap is set as a "Plus Handicap". This results in handicap being added to your gross score instead of substracted. To fix this, you can head to Profile, click on the edit button next to your name, and where it says "Handicap", tap on the "plus hcp" button to deactivate it. This should solve the problem. We appreciate your support and hope the above gives you a more positive Rightee experience! Best regards, Rightee Support Team
Love it, but help?
Response from developer
Thank you for reaching out and sharing your query about adjusting tee and hole positions within the Rightee app. Regarding tee positions, the app automatically provides distances from your current location, ensuring accuracy based on the tee box you're at on the course. With this in mind, your distances should be accurate no matter where the tee positions are on that day. For hole placement adjustments, while manual flag movement isn't available yet, you can get the same experience by moving the draggable target to reflect the day's pin position. You can make this easier by tapping the red button on the GPS page to zoom in on the green, enabling you to obtain distances to the precise flag location. We value your input and aim to ensure the app reflects any permanent course changes promptly. Please contact us at [contact@4precision.co.uk](mailto:contact@4precision.co.uk) or via the "Give Feedback" page in the Rightee app (located in our settings menu). Our team strives to implement course updates within 48 hours. Your feedback contributes to our commitment to providing accurate and up-to-date course information. We appreciate your support and hope the above gives you a more positive Rightee experience! Best regards, Rightee Support Team
Wrong course map
Needs major update for me to think about moving from the Grint and hole 19 app. Hope to see some changes soon.
Response from developer
Thank you for sharing your feedback about the Rightee app. We sincerely apologize for the inconvenience caused by inaccuracies in some course maps. We understand the importance of precise course information for an optimal app experience. We'd greatly appreciate the opportunity to address these concerns promptly. Kindly reach out to us at [contact@4precision.co.uk](mailto:contact@4precision.co.uk) or navigate to the "Give Feedback" page within the Rightee app (located in the settings menu). Our dedicated team aims to implement course changes within 48 hours to enhance your experience. Your feedback is invaluable, and we are committed to delivering an improved and accurate golfing experience. We hope to regain your trust and have you enjoy the benefits of the Rightee app soon. Thank you for your understanding and patience. Best regards, Rightee Support Team
