Gondola: Smarter Hotel Booking appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Gondola is 63 out of 100 points across 7 verification signals from App Store and developer data.

Gondola User Reviews

Name: Gondola: Smarter Hotel Booking
Rating: 4.8 (200 reviews)

Gondola: Smarter Hotel Booking

Gondola AI, Inc.

💰 Finance

✈️ Travel

Customer Experience

Positive experience84.2% of reviews

Neutral0.0% of reviews

Negative experience15.8% of reviews

~ Based on 19 written reviews from the US App Store.

What users say

Summarized from real user reviews of Gondola. Based on 200 reviews and a 4.8/5 average, it highlights the 4 positives reviewers mention most about this Travel app.

Positive things

👍Easy to use
🚀Intuitive UI
💰Helps save money with points
🏆Improves travel experience

Is Gondola Safe?

Gondola: Smarter Hotel Booking appears safe based on user ratings. AppsHunter Safety Score for Gondola is 94/100.

This assessment is based on 200 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.5% of ratings point to a safe experience

0.5% of ratings suggest some concerns

2.0% of ratings point to a risky experience

~ Based on 200 App Store ratings for Gondola.

Is Gondola Legit?

Gondola: Smarter Hotel Booking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Gondola is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Web and app crash

Can load all info but error upon any search

crabbiME

9 days ago

Scam alert!

Tried contacting them through email about a glitch with their booking system but no response and they don’t have a phone number for me to call. I’ve been waiting for almost 4 days and no response. My travel plans were almost ruined due to this headache.

vjhwood

a month ago

New way to organize my travel

I like using Gondola because it notifies me when a hotel or airfare I have booked goes down. So for this year, I have saved over $100 in lower airfare and hotel rates. It’s easy to use and also offers its own loyalty points on top of what hotels and airlines offer.

Lifetime WW in SFG

2 months ago

Fantastic Idea; Some Design Issues

The premise of the app is awesome. I love that it books direct so I can still earn points and benefit from status.

It lost one star only because some of the design and touch targets feel off. I will be swiping through pictures and the app registers it as a click instead. Sometimes the app is a little slow. Nothing that will stop me from using it though.

Once the design is cleaned up a bit, this will for sure be a five-star app.

DouglasT11

2 months ago

This might actually help me travel more

Gondola makes it so much easier to research and compare hotels! I love that it integrates with all my rewards accounts. It seriously saves hours of time and dozens of Chrome tabs.

Elon's Muskles

3 months ago

Love Gondola

I book every hotel I can through Gondola. The benefits are great and the service is terrific.

Oozyc

7 months ago

Response from developer

Thanks so much for sharing! We're so happy to help make your travels more rewarding.

Great hotel booking tool

I’ve been a user of Gondola for over 6 months. It is my goto place for booking hotels because of the cash refundable price and the fact I can still use my hotel status for perks. Not to mention earning an additional cash back from Gondola for using their platform.

Global Wanderers

9 months ago

Response from developer

We're so happy to hear that, @Global Wanderers! We appreciate it so much.

Can’t scroll, no sort

Love the concept, but the UX is terrible. Maybe it’s the small resolution of my SE, but scrolling gets stuck when I try to filter my search. There’s also no way to sort by CPP value which is the only reason anyone uses Gondola

Chris Simms

9 months ago

Loved it on web, love this even more

Loving this new app for booking hotels and managing all my points

TSE615

10 months ago

Easy to use

Simple easy; good ui

Calby Ng

10 months ago

Response from developer

Thanks, @Calby Ng for your support! We're glad you’re enjoying the app!

AI travel in ma pocket

Loving the ability to book my hotels and track my points in a nice clean app. Well done Gondola!

Philip71118

10 months ago

Response from developer

Thanks so much, @Philip71118! We’re thrilled Gondola is making booking and tracking points easy for you. We appreciate you!

Gondola is the best!

Really appreciate the price map - it’s helped me save a ton by understanding how to best use my points

AwwBeepBeep

10 months ago

Response from developer

Thanks so much, @AwwBeepBeep! We’re glad our cash vs points comparison is helping you save and make the most of your points. We appreciate you being part of Gondola!

Best App for Booking!

Easy and intuitive ability to unlock points deals. Book now and get the best prices , no matter what! I won’t book without Gondola AI again.

ClaireCran

10 months ago

Response from developer

Thank you so much for this, @ClaireCran! We’re really grateful you trust Gondola to make the most of your bookings. It means a lot to us!

Easily the best AI travel app

Two things. The best place to book hotels period. And I love having all my points in one place

Thefrost1537

10 months ago

Response from developer

Thanks, @Thefrost1537! We're glad Gondola has made it easier for you to book hotels and keep all your points in one place.

Amazing, simple modern way to travel

I didn’t know how many points I was missing out on until I started using gondola. I really love the feature where you literally automatically get a better price if the price goes down.

SAMIR HOOTIE HOO

10 months ago

Response from developer

Thanks, @SAMIR HOOTIE HOO! We're so happy Gondola’s helping you save more and make the most of your points.

I needed this app!

Gondola does the impossible and figures out the best deals for me with my Marriott Bonvoy points and status. Thank you for doing this!

Ryan Bingham 2025

10 months ago

Response from developer

Thank you so much, @Ryan Bingham 2025! So happy Gondola’s been making it easier for you to maximize your travel loyalties.

Ms.J

Great app!

Mss.J

10 months ago

Response from developer

We appreciate it, @Ms. J! So happy to hear you’re liking Gondola.

Best Travel Site

This is the only site I use for business and vacation travel. Gondola makes sure you get the highest value and best deals.

LEGS 2025

10 months ago

Response from developer

Thanks so much, @LEGS 2025! We love hearing that Gondola’s become your go-to for all your travel.

My go-to hotel booking app!

Gondola is super clean and easy to use. I’ve been booking all my hotels through it and love that I still get my status perks. The extra 5% back is a nice bonus, and the auto save feature is super cool too. Can’t believe this didn’t exist sooner!

ash4832