Goodnature User Reviews

Customer Experience

Positive experience9.5% of reviews
Neutral17.5% of reviews
Negative experience73.0% of reviews

~ Based on 63 written reviews from the US App Store.

Is Goodnature Safe?

Not enough ratings yet to assess Goodnature.

Is Goodnature Legit?

Goodnature appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Goodnature is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bluetooth connection status doubts

Seems ok but it uses Bluetooth to connect via the app, ie not shown on the phones blue tooth apps display. Within the app, I can’t find a way to see if it’s connected. It just says last synched today, but does that mean it’s connected now, it doesn’t change even when within a meter of the device and close and restart the app. It would help to have a check connection option.
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Updating notes on iPhone not possible

Trap is good!
App is difficult on iPhone -
Eg go
To edit a note,
Keyboard cannot be hidden and therefore can’t save edit to the Note. Disappointing.

Money trap

Many false strikes (I know - I’ve been standing there at the time of strikes) and few rodents caught. That matters because there are limited strikes per cylinder and then you have to buy new ones.

Can’t pair a trap

When I try to add the trap the window just pops up and goes away again.

Mouse trap test fire bug

Test fire on mouse traps now causes the traps to continuously fire and recharge, rather than a single fire, have to open the trap to stop it - please fix! Firmware ver 0.2.570

Funktioniert nicht zuverlässig

Die Falle ist 3 Monate alt, die ersten 5 Schläge wurden aufgezeichnet. Heute habe ich eine tote Ratte aus der Falle entfernt, die App zeigt: Gerade synchronisiert, aber der 100%ig erfolgte Schlag wurde nicht erfasst. Falle gut, App schlecht.

Spare parts

I tried to order spare parts for my A24 and told no! I asked if I could send it back for Goodnature to fix, again no! Buy another devices!
No happy and don’t want to throw away but what can you do if supplies don’t offer parts?
I’m very capable of changing parts but still no offer to provide parts!
Very disappointing!
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Expensive snap trap…

Ok admittedly it is a cool trap, however I never get any notifications even when synced. App looks like it’s working and has connectivity but never registers an activation to the app.

Does not work!

Since 14 Days the trap is launched. The Technic works, testwise! The Rats are running around and playing with it- no strik …. Perhaps the Rats here are more intelligent, don‘t no know. The Old wooden ones are working

Does not detect strikes

I bought this <$150> mouse trap because of the claimed ability to notify me of when I got a kill. Since I am placing this in attic and crawlspace that’s important so I don’t need to crawl around to check manually and clear the trap… or worse, go a week or so with a dead rat sitting up there.

Since I purchased this back in July, I have been entirely unsuccessful at getting this to detect any strikes at all. Even with phone sitting right next to the trap (equipped with Bluetooth cap). I have manually triggered about 6 strikes. ZERO have been counted on the app. Customer support claims they are releasing a bug fix for this but I’m still waiting. So far, $5 snap traps have been outperforming this thing. Such a bummer since I was really looking forward to this trap just being an all around winner.
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Rat/mousetrap

Wow. I’ve literally watched mice and rats walk around the trap. Old school traps with jam killing it. This trap with their baits- nothing. This trap with jam- nothing. Laughable. Could not be more useless.

Peace of mind

Set and forget - the app tells you when you have a mouse caught. No more checking traps every day.

Needs a reset button!

Great idea. Would be great if you could reset the counter without having to delete the trap. Which in turn means a call or email to Goodnature in NZ to reset your counter. Rendering it useless until it’s done. For us in the uk we are having to move traps around changing locations, and keeping track of kills can be awkward. Maybe I’ll have to stick with the old resettable counter?
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Not a good start (to the day or to ownership)

This morning woke to find that app had ceased to recognise me. My record of a couple of weeks ago had vanished. Had to sign in again but no the app is saying that the trap is activated but it doesn’t show up on the app. Very, very buggy application.

Just does not work

Attempting to sign up and solidly get ‘internal server error’

Biggest waste of $200

Caught two mice in 6 months. Gave up in the end, despite getting in contact for support. Just gave me the usual advice that you can easily access, and I followed everything to a tee, but the rats remained.

Ended up using poison, which worked a treat.

It was a waste of my money.

Still bugs trap not functional

Very disappointed- customer service not helpful, app not working. Not able to delete my profile, not able to link to my trap since weeks. I wondered why nothings been caught, turns out trap isnt functional eventhough i checked positive before install….

Excellent! 1 warning...

Excellent traps, app is much better than the strike counters on the traps. Just one word of caution to others setting up and registering your smart caps to the app - never be tempted to delete a smart cap/connection/device from your app without first talking to customer support (who are excellent & helpful!!); it can cause grief trying to get it reset and re-add-able.. but I wouldn't use anything else for the task of what these goodnature traps do!! Brilliant!! Saved us thousands no doubt from potential rodent damage!!
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Connecting issue

How do I connect to the phone? I’ve tired by it says out of sync all the time even if I am standing right near it.

App Redesign

Horrible redesign of app. Offers less direct oversight and control. Visually sterile UI. Downgrade from previous app is a demonstration of poor product management and executive team understanding or downplaying of importance of app aesthetics, usability and visual brand identity. Moral of the story change is fine if it leads to better user experience and feel but team’s decisions echo shades of eliminating Happy Mac.
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