Goodnotes User Reviews

Customer Experience

Positive experience33.6% of reviews
Neutral11.3% of reviews
Negative experience55.0% of reviews

~ Based on 6,458 written reviews from the US App Store.

What users say

Is Goodnotes Safe?

Goodnotes: AI Notes, Docs, PDF appears safe based on user ratings. AppsHunter Safety Score for Goodnotes is 94/100.

This assessment is based on 453,073 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 453,073 App Store ratings for Goodnotes.

Is Goodnotes Legit?

Goodnotes: AI Notes, Docs, PDF appears to be a legitimate app. AppsHunter Legitimacy Score for Goodnotes is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app ever

It keeps on getting stuck, I am typing g and it just guesses words - when I look up again there are new words present - I am typing discuss and it assumes discuss a new word voila ( discusscussed), so annoyed, it used to be so good last year, its so useless after the upgrade

Buggy sync

The app keeps saying that the sync fails and then I go check it manually and it looks fine, but literally every single time I open this app it says potential crashes my files might not have been able to sync. Developer bugs in the big 2026 is crazy.

Also live sync when?…lowkey need a switch to one note for that
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For next update please

Some updates I would love to see in the future are fixing the hyperlink feature as it crashes my device and it would appear that many other people are experiencing the same issue. I would love a feature to manually add tabs to larger documents to easily find/take me to a page or section of my notes and pdf documents. I would also like to be able to turn off spell check all together and not have to go into each separate document. It is not familiar with medical terminology and underlines EVERYTHING
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Recommendation

I love this app for taking notes just wish there was a feature to change my handwriting to a different neater font like other apps.

Chi

Absolutely love the app! My notes are super organized now!

Poor microphone

The microphone is inaccurate and does not capture words correctly at all.

Most features behind a paywall

This app is great for note taking until you run out of free notes and have to pay a monthly subscription!

Change blue colour

App is great and very helpful, I really hope they allow you to change the blue colour on your documents in the future though.

Worse updates

Making worst updates like removing the lassoed word to be freely placed and the linear auto draw shapes

Constant refresh

I’ve been using Goodnotes for years, and it’s the best note taking app I can find for if you want to have links between the pages of your notebook. Now, however, every time I open the app it pauses and is unusable for a few seconds, at which point it refreshes and says it’s “updating my app experience” or something to that effect. This seems to have coincided with all the AI features I wish I could turn off, as well. I won’t leave the app for others since again, no one else does linking as well, but I really hate it and it’s massively soured the user experience.
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建议

1️⃣转录时能否自动识别语音
2️⃣能否出个折叠功能,暂不需要查看的页面可以批量折叠

Best note taking app

Such a clean and fun experience to take my notes.

1 step forward 3 steps back

Updates for basic features like object aligning was needed. But what primed me to finally write a review? Loss of functionality in shapes. I genuinely care not for diagram mapping if it removes such basic a core feature such middle vertexes.

This was one more robust note apps that was commercially viable. Now it joins the trend of feature bloated, subscription-based corporate husks.
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Can’t disable AI features

App won’t let you disable trash genAI features and forces you to see UI widgets forever.

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Deleted my edits while in class
Fa

AWFUL customer service

genuinely an awful app if you have any issues at all. I submitted a work request NINE DAYS AGO and I haven’t received a single response. Their AI support bot is genuinely incompetent.

Document collaboration disappeared from non-subscription version?

It seems that the non-subscription version of this app no longer let’s you set up collaborative documents. This was a feature available until recently. If this feature was removed, I am surprised, since that is a reduction in the apps capability occuring after payment. Additionally, some pre-existing collaborative documents are no longer updating changes across collaborators.

I continue to value Goodnotes as the best all-around note-taking and sketching app. However, collaboration is a must for communication amongst my research group at a university.
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the customer service does not help

I started to have issues since the beginning that I purchased the app, but I recently I had to reset and saved everything on iCloud, now that I am trying to get back , i losted files apparently and when I tried to ask assistance from customer service, they just sent me to make feedback and I have not heard from them since weeks.
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Disappearing Notes

My typed notes are constantly disappearing from my pages (especially my sticky notes). I was really excited about the features offered, but I am getting really frustrated with constantly having to retype my notes because they keep deleting themselves immediately upon me finishing them.

I really enjoy the app when it is working properly.
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Bof

L’application en elle meme est bonne et très utiles. Après 3 cahier de note, ça te demande de payer un forfait pour en avoir plus… genre come’on