GoodSync User Reviews

Customer Experience

Positive experience21.1% of reviews
Neutral7.9% of reviews
Negative experience71.1% of reviews

~ Based on 38 written reviews from the US App Store.

Is GoodSync Safe?

Not enough ratings yet to assess GoodSync.

Is GoodSync Legit?

GoodSync appears legitimate, with a few gaps. AppsHunter Legitimacy Score for GoodSync is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great remote file explorer

Perfect app for remote file access. Very reliable and easy to use.

Fantástica

Muy buena aplicación con un maravilloso soporte técnico.

Can’t sync folders

I was expecting this app to allow me to sync a folder from my NAS to my iPhone but it seems to only be able to download a copy. Can’t see any value to it over using other similar file explorer apps

Not really a sync app

Despite the fact it says sync in the app name it is not really a sync app. It’s more an explorer of what you have stored somewhere else. They added the download feature, for the remote data, but this is not a sync. No integration with apple photos. For me this is crucial part of a eco system of a sync app to be available on all my devices. Plenty of completion for windows / linux.
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Full name is tooshort

Great with improvements possible

Does what is should and became better since I last tried it some time ago. Decryption of folders stored online is a great feature. If it was possible to save the encryption password locally I would finally give a five star rating.

Addition:
Saving the encryption keys locally works if they are synchronized to the server.
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GoodSync: piece of crap

My WD cloud has always been difficult to access and now thanks this unintuitive app it’s impossible!

Greatest app

非常方便的app
連結所有系統與主機
好像也不存在費用Free

No longer works on iPhone

Worked great for years. Now app won’t open on iPhone 13pro. Have latest update, but still app will not open. App support has not answered my inquiries.

Cannot read photos

The application can’t read the photos from my iPhone 11.

Vollkommen unbrauchbar

Wird von Western Digital als Ersatz für das hauseigene WDSync angepriesen, das eingestellt werden soll. Angeblich sollte die Funktionalität deutlich besser sein. Die App ist völlig unbrauchbar! Wofür kauft man sich einen NAS Speicher und eine App für IPhone/IPad zur Datensynchronisation? Genau. Und das kann es nicht! Die App ist nicht in iOS eingebunden, eine Synchronisation von Bildern oder Videos ist nicht möglich. Die App hat nicht einmal Zugriff auf das Dateisystem. Ich habe auch nach 2 Stunden Suche nicht herausbekommen wie man auf dem IPad ein Backup einrichtet. Keinerlei Erklärungen. Die Bedienungsanleitung ist ebenfalls unbrauchbar! Die Homepage kann man auch vergessen, nur schöne inhaltslose bunte Bildchen, keine Lösungen oder Erklärungen. Ich habe es lediglich geschafft die Dateien auf der NAS anzusehen, aber das hätte ich auch über den Browser machen können... totaler Reinfall... auf der Homepage des Entwicklers stehen ja so schöne bunte Bilder was der Sinn der Software sein sollte... hat sich von denen wohl niemand ernsthaft angesehnen.
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Not really usefull for iphone.

Not even possible to get pictures from iphone gallery and copy it to NAS or webserver.

Va migliorata parecchio

Installando l’app sul nas riesci a vedere cosa c’è dentro ma puoi vedere foto e sentire audio, i video no e oltretutto il lettore è pessimo. In più dia iPhone puoi salvare solo nella cartella download non puoi sceglierne un’altra, su altri os non saprei....disinstallata e reinstallato MyCloud che non so per quanto ancora sarà disponibile ma per ora funziona egregiamente anche se un po’ pesantuccia in termini di spazio. FATE QUALCOSA!
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Room to improve

The issue with other reviews is you need to have a paid copy of GoodSync running on another machine be it Windows or Mac. Then you can set up an account and run as a server on your machine. Then when downloaded on a ios device you can log in with the same details. This then allows you to run as a server on your device so your computer can see your device and you can set up sync folders. Also this allows you to explore from your device back to your computer. This should work anyway you have internet but find that the most reliable way is to VPN back to home network we’re my computer is sat running. This allows me to have copy of my work files on my iPad as iPhone doesn’t have any space but on my iPhone I can explore back to see the files needed.
This isn’t explained in the app but as I have run the sync software for a few years went digging on the help section to work this out. Ideally this now needs to be linked to the files app as the files I carry on my iPad are available to see but hard to open in a app and change then to save back so that they sync back to my computer.
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Application qui crash quand on veux trier les fichiers

Des que l on veux trier les fichiers, l’application plante, merci de corriger des que possible

Do you know how to use?

I saw all the bad reviews and figure this would not be a good app but I was wrong. Once you figure it out it is awesome. I can send files to my home pc and I can get any file I want from my home pc by just browsing all the drives from my iPhone. I think people thought this was more like a dropbox that you just set it and it does it thing. Its completely different but I am really digging all the options that are available and what I can do. Good job developers....keep up the good work!
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The new version look great, but need more develop

Cannot swipe to next/previous photo.
This is very basic function for every app.

These folks don’t value loyal users

Happy user of GoodSync since 2015, until a recent support request after paid upgrade. In my experience, GoodSync support is poor and condescending to loyal users. I was denied a refund when I realized the upgrade version doesn’t support my workflow.

Feeling pretty silly for recommending this greedy & unsupportive company to friends and fellow producers for the last 3 years :/
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Response from developer

If you can please include this information and your order ID in an email to goodsync@goodsync.com, we'll gladly review the details of your request. Thank you!

User hostile

Tried for an hour to get a sync working. No luck. Cryptic interface. A simple back up my phone is impossible. A litany of vague messages: cannot create folder, filter is wrong (when I simply wanted ‘all’), etc, etc. gave up. The app is free but I paid for the Mac version. I was trying for the office and would have bought many more. Now looking for another solution.
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Dommage

Ça pourrait être une super appli mais on se sent abandonné quand on veut synchroniser ses dossiers de l’ordinateur vers l’iPhone
La notice n’est pas claire
J’ai déjà réussi à le faire sur pc mais étant passé sur Mac j’ai préféré laisser tomber en me rappelant comment j’ai transpire
Pour faire la synchronisation il faut un logiciel supplémentaire sur pc
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