Google Health (Fitbit) User Reviews

Customer Experience

Positive experience17.4% of reviews
Neutral12.1% of reviews
Negative experience70.5% of reviews

~ Based on 5,585 written reviews from the US App Store.

What users say

Is Google Health (Fitbit) Safe?

Google Health (Fitbit) appears safe based on user ratings. AppsHunter Safety Score for Google Health (Fitbit) is 90/100.

This assessment is based on 692,810 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.4% of ratings point to a safe experience
4.4% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 692,810 App Store ratings for Google Health (Fitbit).

Is Google Health (Fitbit) Legit?

Google Health (Fitbit) appears to be a legitimate app. AppsHunter Legitimacy Score for Google Health (Fitbit) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meh

The app has janky interface. It does the basics of what you need it to do, but the original fitbit app before the switch was way better. This isn’t worth it really.

sleep duration benchmarking

Done everything suggested to get sleep duration benchmarking but nothing works. Any idea on when this will be updated?

Sleep tracking was not accurate since Fitbit changed to google health

Sleep tracking was never accurate, show I only slept 3 hours that’s way off, missed the old app

Period tracking crashes app

Since Google Health has taken over the FitBit app, I can no longer track my period. When I click on the period tracking option, the app crashes and completely closes out. This was one of the features that I used the most. I’ve tried several options. No luck. I’ve read posts on the community page and this seems to be a common issue. Fix please!!
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Bricked my Fitbit

Since google took over the fitbit app my Versa4 has had constant recurring issues. At this moment the time on it is off by 3 hours. It quit recording O2, and the last two nights missed my sleep. The health app food logging is difficult at best. I have almost given up logging my food. I HATE this app and that Google took over control of my previously smooth tracking of health indicators.
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Doesn’t work with Fitbit well

After they decommissioned the Fitbit app and switched to Google Health, you can’t check the weather on your fit bit watch without unlocking your phone and navigating to the Google health app (even if it’s open in the background), and the sleep function is really inaccurate. I’m often wide awake and it tracks it as sleeping. Steps and heart rate work well.
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Sleep efficiency

I think the Sleep Efficiency feature isn’t working. It tells me my efficiency percentage is 0% when I have slept 7 hours and was in bed for 7 hours and 12 minutes (Sleep score was 86). Shouldn’t the sleep efficiency be 97%?

Google has ruined fitbit

I'm a fan of most things that Google does, but ever since purchasing Fitbit, Google is steadily destroying the product. In the past, my Fitbit watch was amazing at auto-detecting activities and sleep, and that's the reason I used it. Ever since Google bought the company, it's steadily become less good at detecting accurately the activities I do and the sleep. The latest update from Fitbit app to Google Health app has been a disaster-ever since, it simply does not detect my tennis matches, and this new AI coach has no memory context and so continually says idiotic things that are not helpful.

It’s crazy. in 2018 Fitbit tracked and identified my activities with perfect accuracy. It was amazing. In 2026, I have to manually enter every single activity since Google has no idea what’s happening.

It's a real shame. It used to be a good product. I don't see the point in it anymore.
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Bring back “yesterday” button, fitness scores,

Bring back “yesterday” button

Bring back fitness scores

Too complicated to use now.

Improve accuracy!! Sleep scores are contradictory to readiness scores. Bring back clearer coaching, “take a day off” “get your cardio on”

Layout is not good, needs work unfortunately

This app needs better organization across the various pages and the ability for user to customize more views. Also not sure why we’re unable to drag and drop the tiles around on the Today page.

I use the app with a Fitbit Air which is a great product, though I do think there are improvements to be made on:

-Step count: it counts a ton of regular arm movement as steps
-Sleep detection: it thinks I’m asleep if I lay still in bed even though I’m awake which throws off my total sleep time dramatically
-Women’s health: it doesn’t allow to simply start/stop periods easily the way most apps do, very hard for navigate.
-Stress: wish it had some more real time stress insights I could see as I open the app throughout my day to check in on how I’m doing.

Really hopeful Google continues to invest in the app experience and data insights. There’s great potential, just needs a fair bit of work.
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Won’t log simple foods

Search for “Avacado” and nothing comes up. Can’t log any food.

Battery life

Since this last update (Aug 2026) my Sense battery dies after a few hours. Please fix it.

Always crashes

Horrible app. I’ve restarted and redownloaded countless times. Update, reset my Fitbit, and googled everything I could. Still crashes every time I open it. Never seen an app this bad before. So sad.

Why did the app have to change ??

Since Google took over this has been one the most un user friendly app to use. Have to go on a mission to find health metrics and even then you can’t see them all together have to click on them individually. My watch has only just re synced after not connecting for the past four days. And my battery now last less than half the length of time it used to. Not sure if this is a reflection of its age though. Just generally confused as to why the app had to change. I intended to buy a Fitbit for my mums birthday coming up but if I can’t find my way around the app then she will definitely struggle. Will be looking elsewhere for both of us.
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Fitbits app was much better

This new update to Google Health has felt like a step back that those of us who use fitbits are now forced to use. The app is clunky and updating items like water and monthly periods is slow and requires multiple taps and lags.

Glitched

One day I realised my watch wasn’t recording anything It was supposed to and then it had two different screens overlapping each other and the screen was not moving the trick is to re set it and put it on charge 🙂😒

Less of an app

Having previously used the FitBit app for some time it migrated to the Google Health App the day after I renewed my subscription and I have to say that I’m disappointed!
Previously if my watch needed charging I could add any steps in manually by recording any walk etc but now it simply logs the activity but not the steps! There seems to be no way of manually adding in any activity achieved when not wearing the device. I have an alternative device that I use when the Fitbit is charging which tells me my steps but I can’t add them in. My Fitbit data is synced to a health program I am on and so it now records inaccurate data to it on the days my watch has been left at home to charge.
Overall the app is inferior in comparison to the FitBit app and has I known I would not have paid to subscribe for the year! I certainly won’t be renewing the subscription next year and don’t recommend this app if you need accurate data to sync anywhere else.
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Why can I see my lifetime data on one graph

On Fitbit I could see my weight data from when I first got my scales (04/2016) to current date on one graph, now I can only see one years data at a time, not a fan!

Too difficult

I do not like this change, too many steps to get things set up and now half of my Fitbit applications do not work. I cannot get my sleep set up to save me. Liked the old Fitbit app much better.

No longer getting sleep efficiency scores

I’ve checked for updates, checked fit … what else can cause this?