Google Health (Fitbit) User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral12.0% of reviews
Negative experience71.4% of reviews

~ Based on 6,005 written reviews from the US App Store.

What users say

Is Google Health (Fitbit) Safe?

Google Health (Fitbit) appears safe based on user ratings. AppsHunter Safety Score for Google Health (Fitbit) is 90/100.

This assessment is based on 698,679 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.3% of ratings point to a safe experience
4.5% of ratings suggest some concerns
8.2% of ratings point to a risky experience

~ Based on 698,679 App Store ratings for Google Health (Fitbit).

Is Google Health (Fitbit) Legit?

Google Health (Fitbit) appears to be a legitimate app. AppsHunter Legitimacy Score for Google Health (Fitbit) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shockingly dreadful

Googles rushed attempt to replace the FitBit App fails on every level. How they managed to take a decent App, and make it so bad is borderline impossible to use, beggars belief! What used to be simple to navigate, now takes ages and the display on the app is just so dull. I’ll not be buying a FitBit (or the dreadful Google Pixel load of junk). Apple Watch or Garmin now. Well done Google, you screwed up again.
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Sleep monitor or fitness app???

Google health totally missed the mark when redesigning from Fitbit. The primary focus seems to be on how well I sleep. With the sleep feature taking up half of the Home Screen. All the other features, the ones you’d expect from a fitness app, steps, distance, heart rate, active zone minutes etc are all are crammed up in the top behind tabs to scroll through. Logging food is also overly clunky to the point of frustration- what a nightmare. My question to google would be why. How many people really need to know how many minutes and the details of the sleep cycle they achieve each and every night verses the ability to easily log food and monitor your activity- I’m thinking the later is what has a grater impact on people ability to change their health and monitor their progress. If you need a sleep monitor then this app is for you. If you want a fitness app then look else where. Exceptionally disappointing.
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fitbit sync

unable to sync with fitbit versa 2 after udateing the app

Poor

Having to change from Fitbit app to the Google Health app has just made my Charge 5 a waste of time as it constantly shuts off even with full battery , poor battery life compared to before and have to sync it twice to get readings. It appears to be a widespread fault with no update on the community thread which has been closed. Nothin g seems to work regarding updates, uninstall etc and it’s making my Charge 5 miss out on steps, sleep times etc as it keeps powering off with plenty of charge on it, it’s pointless using averages as it’s not get daily readings.
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Alarm functionality does not work

I’ve had my Fitbit for over two weeks now and I’ve tried to set alarms on numerous occasions to which I set the parameters of the alarm and then press save. The app then tells me that the alarm has been set and nothing appears and the alarm never goes off. I have tried forgetting the connection to my Fitbit. I have tried deleting the app, signing out, deleting data, restarting my phone, reinstalling the app, setting up my Fitbit, and nothing has worked. PLEASE FIX YOUR APP.
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Live heart rate

Is there any plan for the Fitbit app to show live heart rate for the iPhone user in the dynamic island? It’s very inconvenient that we need to keep the app open to see the live heart rate during training. Would be great if this could be in the Dynamic Island .

Calorie deficit removed

Useless app for me now since the logging for calorie deficit has been removed. Only keeping due to being locked into it because of my aria 2 smart scale that I now have automatically syncing to a different tracker now. No longer purchasing Fitbit products.

Tried and tried deleted app now won’t sync with watch no problem before!

No able to use my watch how it should be used now

Fitbit was better

Quicker and easier to use less adverts

Fitbit replacement?

This app is a massive letdown. I was ‘forced’ to use Google Health since the Fitbit migration, and the whole interface is a complete mess. It’s not user friendly at all, tracking food database is a complete nightmare and doesn’t recognise anything, and the overall user journey of the app is terrible.

Whoever led the migration needs to reevaluate the app.
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Doesn’t work offline

Fine I suppose, but you can’t log exercise or look at stats unless you have phone signal. Not great for being out in the countryside

Nonsensical data being reported

This app has been rolled out way before it was ready. So unreliable. The high star reviews are baffling

Absolute trash

Update: They updated the app just to leave all the problems it had… such a joke! I’m changing to other watches, obviously Google is not capable of keeping basic quality in their apps.

It’s not synchronising the steps with the watch, it takes AN ETERNITY to load, and the app is not easy to use.

Rubbish

Rapidly changes. I finished my day yesterday with 3500 calories burned and this morning it shows that I burned 2800 calories yesterday? wtf? Same thing with the miles.

Sleep stopped working

Sleep recording has stopped working since recent update, please fix

Ps I’ve tried ALL the suggestions regarding rebooting Fitbit and phone and resetting the Fitbit back to factory, please just fix your bugs

No thanks Google

Go jump in Lake Ontario

Doesn’t work now!

Complete app doesn’t show on ios27, come on Google, you are a huge company, do better!..

Inferior to Fitbit

Much worse than fitbit App. Can’t modify target sleep pattern. Lost all the useful mindfulness programmes. Can’t display weight by all years. Stripped down version

Stuck in setup loop

Fitbit Sense 2 can’t update in the new app. Swapped out frozen device at John Lewis and had the exact same problem with the replacement trying to set it up. Going for a refund tomorrow

Terrible app

App gets worse with every update, as does the Fitbit. Only had it since June and it doesn't even function as a watch now as the screen rarely comes on, it's basically an expensive pedometer. Latest update is now causing my Fitbit to drain at least twice a day. I can't track sleep properly as the battery won't last through the night. Get a Garmin or anything other than a Fitbit/Google Health. Update to response: I should NOT have to restart a frozen FitBit multiple times a day!! It's a watch that doesnt tell the time, it's utterly useless.

Further edit: after multiple updates today, the "watch" no longer tells the correct time on the rare occasions when it shows anything at all.
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