Google Health (Fitbit) Reviews: Is It Legit?

Customer Experience

Positive experience15.8% of reviews
Neutral11.6% of reviews
Negative experience72.6% of reviews

~ Based on 6,675 written reviews from the US App Store.

What users say about Google Health (Fitbit)

Is Google Health (Fitbit) Safe?

Google Health (Fitbit) appears safe based on user ratings. AppsHunter Safety Score for Google Health (Fitbit) is 89/100.

This assessment is based on 708,789 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.2% of ratings point to a safe experience
4.5% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 707,686 App Store ratings for Google Health (Fitbit).

Is Google Health (Fitbit) Legit?

Google Health (Fitbit) appears to be a legitimate app. AppsHunter Legitimacy Score for Google Health (Fitbit) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

After update it just endless crushing

After the last update on the app, it just endless crushing. No resolution given

Keeps throwing me off the app

Tried this morning to open the app to see my sleep score & it threw me out, so checked if I needed to update, I did. So I updated & it still throws me out. Don’t know what’s going wrong with it, but it’s frustrating when I wanna to see my sleep score etc. please can someone fix it, I’ve tried turning phone off & doing a hard shutdown but still no luck 😏! Ps I love the app but preferred the Fitbit app, nothing but issues since the change over.
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Fitbit worked better thsn google

Many difficulties downloading data to my phone. Download and sync multiple timrs snd no data displayed, no realtime tracking, and just not what i purchased(fitbit). Google has changed the user experience for the worse

App freezes up often

App freezes up continuously

No longer tracks sleep

When will I learn? Google has completely destroyed the integrity of Fitbit. I literally only use it for sleep anymore, and now they’ve taken that away also.

Ruined Fitbit

Fitbit was once great. Easy to use and did what it was made to do. Just upgraded to this monstrosity of an app and I’m done with it. It’s freaking Kirby vacuum cleaner. Does a million things (none of them well) and doesn’t do the one thing it’s supposed to do….

The Fitbit app was great. Google health is trash.

If you’re going to force people to move to your trashy app from one that has been successful and well rated for over a decade, maybe try to at least reach parity, or have the two have some overlap in appearance. Trying to personalize this garbage so that you can view the statistics at a glance the way you could on Fitbit is next to impossible. If I wanted to completely switch my app, I would’ve bought a different brand of tracker so at least there’d be a good excuse for it to look totally different.
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Fitbit

went through the first big Fitbit update since the change to google. It’s been great until now, but the new update has wiped ALL of my information from when it was the “Fitbit” app. Everything. All the periods tracked, all the sleep cycles, and every activity that has been recorded for years.

I thought this would be a one time thing, but it turns out, often times when syncing, information is wiped. A 500 calorie workout from today is gone without me reviewing any information- it’s wiped from both the watch and new loaded to the app. I would definitely have gone the Apple Watch route with how the app performs.
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Not a fan

Honestly not a fan of the app. I miss the fitbit app. Difficult to connect and very much dislike the app layout.

Completely Useless

It doesn't do the one thing I need it to; sync the watch. I don't care about the sleep tracking, or step counter, I just want it to display the correct time. Can't do it. You'd think after 600 years of watchmaking we'd have this down, but I guess not. It was bad enough when it was fitbit, and it's only been downhill since google bought it. Not so dissimilar to EVERYTHING ELSE google has purchased. They ruin everything they touch.
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I hate the Fitbit app now

I loved my Fitbit watch and app. I’ve had a Fitbit for years. Since Google hijacked the app I now hate it.

As others have mentioned it is now clunky, bubbly, and not intuitive. I routinely scrolled back to look at previous days stats (sleep, workouts, steps) to compare my progress. Now Google has ruined this ability by taking away the easy scroll back option and making it take several steps to see limited previous data. Why??

Did Google even ask current users what they liked about the app and how they used it? It doesn’t seem so to me.

Different isn’t necessarily better. Updated and new doesn’t mean it’s useful. Go back to the drawing board. There’s a reason that Fitbit users liked the app. You can find a way to improve it without ruining it.

I’ve cancelled my renewal option and will not continue with Fitbit unless you go back to an easy to use and intuitive app. I want easy access to MY data.
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Sleep tracking is horrible

Sleep tracking is horrible now with the new app - highly inaccurate compared to before unfortunately. Please revert back to the old correct algorithm (see Quantified Scientist on YT if you want comparison to industry standard)

Sync is very poor

Just like the mess Google made with the Fitbit One when the bought the company.
Google have now for ed everyone off the Fitbit App and onto Google Health.
Frequently the device needs to sync several times before the data becomes visible, whereas the Fitbit app was a single sync and instant data visibility.
Typical Google to be honest, they have probably penny pinched on support and maintenance again.
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Bring back old app

Versa 2 not Connecting anymore

Missing My Sleep Animal, the Bear

Not liking the new way Google Health weights the data at all.

Some days I wake up feeling so refreshed, yet I get a terrible score.

Apparently another user said the same, when he felt refreshed but because he got up for toilet breaks, his score was terrible yet his wife’s deep, rem & light sleep was poor in comparison to his, yet she scored a higher score!

Maybe Google Health put too much weight in scores for things that don’t matter, that don’t reflect how we ACTUALLY feel?

I miss the simplicity of Fitbit, I miss seeing my sleep animal, the bear, on the face of my Fitbit watch, I miss the scores I used to consistently get for over a decade (between 85-94) but mostly around high 80’s to low 90’s that reflected how I felt when I woke up so felt more accurate.

To be honest, no new benefits for me, only loss & it’s depressing to see poor scores that make no sense.

Sometimes I don’t feel like checking, or I’ve felt like just taking it off & not bothering wearing it again.

I miss the beautiful deep blue & coloured bars that showed my fitness as excellent, & where are all my lifetime badges gone, for example my ‘hiker badge’ when I did 35,000 steps in a day, or ‘around the world’, or ‘space’ badge or flights of stairs climbed?
Can I get all of my old stats back seen subscribers paid for that information?

I wish there was an option to choose either subscription, as I’m sure Google still have the old technology to bring back the previous Fitbit, then I would buy again, but as it is, no.
In reviews I’ve read, a lot of Fitbit users feel as I do.
I’m sure as watches start wearing out & customers start replacing them, sales will reflect the new app as being unpopular which is a real shame.

The layout, the aesthetics, the simplicity of finding information was superior in the old Fitbit watch, I feel.
Please bring it back!
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Horrible change from FitBit

Sucks so bad compared to FitBit - the overall display and set up is clunky and not nearly as streamlined and I really don’t like tracking anymore at this point.

Thanks

Thanks so much for letting us come down with the family for dinner tonight

Why I cannot get my data

I would like to track my own data using my methods. With AI I could build my own long term stats. This app does not allow me that. Even within app I can’t see my long term data.

SpO2

Where’d the O2 sats go?? It’s not on the device anymore and nothing’s recording on the app.
Yes I updated and reset everything.

Not an “Upgrade”

My Fitbit app forced me to move over to this Google Health app. The thing that I used most with Fitbit app was the ability to go back at look at the past days as far as step count & calories burned, which the Google Health app does not let you do. Sleep is the only metric in which you can retrieve past information and even that is limited to only a few days. Seems shortsighted and not user friendly at all to limited the information you can retroactively access. Big fail.
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