Google Photos User Reviews

Customer Experience

Positive experience63.0% of reviews
Neutral5.0% of reviews
Negative experience32.0% of reviews

~ Based on 4,361 written reviews from the US App Store.

What users say

Is Google Photos Safe?

Google Photos: Backup & Edit appears safe based on user ratings. AppsHunter Safety Score for Google Photos is 96/100.

This assessment is based on 1,478,652 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 1,478,652 App Store ratings for Google Photos.

Is Google Photos Legit?

Google Photos: Backup & Edit appears to be a legitimate app. AppsHunter Legitimacy Score for Google Photos is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Esra

Nice

New look

Hate the new main page

Will fill up all your storage and is impossible to get rid of pictures

If you have an iPhone and have enough storage/icloud space do not download this app. The Google Photos picture back up will move all (most?? Doesn’t even seem like all) your photos to Google Photos duplicating them and filling up your Google storage and then it’s so difficult to delete them (the selecting functionality is so glitchy and doesn’t allow you to select more than a 100 ish at a time). This is basically a trap to get you to pay for more Google storage. If there is a way to fix this / fully just shut down your Google Photos I would love to know! Thanks.
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Not clear enough

Thankfully iPhone has a recover photos option, because I deleted my entire photo library through Google Photos thinking I was deleting photos I accidentally backed up. Needs to be much more clear what you’re doing

Simplemente maravilloso

Es muy bello gracias

AI scanning images

I liked this app. It worked well for the functionality, but genuinely why on earth are you using generative ai. Taking private pictures of me that i took for myself and making a generated ai version of me. I did not consent to my photos being taken without permission and ran through some software thats turning it into this ai cartoon image. I understand that images taken and saved to your platform may not be completely private, but using someones images without permission to create a fake art piece is completely inappropriate.
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Unhappy

Of all the apps I have a subscription for this app is the one that always gives me problems never collecting their payment on time

Google Photos

I absolutely love my Google Photos! I know I can always come back to special memories at any time! Thank you Google!

Hermosos Recuerdos

Me encanta recordar

Memories

Fantastic job of tracking memories

Not User Friendly

How do I download photos I want to save? How do I delete duplicate photos? I don’t want to just add space. I want an easier way to manage my space.

Elianna greetings

Yes, abundant smile on my face to see this greetings!

Excelente

Maravillosa app

Massive Privacy Violation and Broken Core Features

This app has become completely unusable and invasive. First, the core delete feature is entirely broken. When trying to clean out old duplicate photos that live only in the cloud, the app visually hides them from the screen but the Google Photos trash folder remains completely empty ("No Items"). The photos never actually delete, forcing users into a broken loop.Worse, their "Help & Feedback" tool is a massive privacy violation. The second you click it, the app automatically captures a screenshot of your personal photo gallery without explicit permission. They don't even include a basic crop tool, forcing users to manually color over their private lives with a marker just to report a bug. Apple needs to review this app for violating user privacy guidelines. Fix your broken product.
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Bien

Bien

Photos

Patricia Jackson

Pictures

Love the updates

Best memories ever

This is the best thing in my life is being able to look back on life from Colorado

Very good App!

Google Photos is a very good app. I can’t wait to experience the upgrades.

AI is garbage

Won’t stop pushing me to use AI, can’t turn it off, trash