Google Photos User Reviews
Customer Experience
~ Based on 4,361 written reviews from the US App Store.
What users say
Summarized from real user reviews of Google Photos. Based on 1.5M reviews and a 4.8/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Photo & Video app.
Positive things
- 🚀Unlimited storage
- 👍Seamless backup and organization
- 🎨Excellent photo editing features
- 💡Automatic photo enhancements
- 🤖Powerful search and facial recognition
- 🔗Easy sharing and collaboration
Negative things
- 🐛Glitches with scrolling and loading
- 🔒Lack of privacy/security options
- 🔍Difficulty managing and deleting photos
- 💰Transition to paid storage model
Is Google Photos Safe?
Google Photos: Backup & Edit appears safe based on user ratings. AppsHunter Safety Score for Google Photos is 96/100.
This assessment is based on 1,478,652 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,478,652 App Store ratings for Google Photos.
Is Google Photos Legit?
Google Photos: Backup & Edit appears to be a legitimate app. AppsHunter Legitimacy Score for Google Photos is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Nice
Hate the new main page
If you have an iPhone and have enough storage/icloud space do not download this app. The Google Photos picture back up will move all (most?? Doesn’t even seem like all) your photos to Google Photos duplicating them and filling up your Google storage and then it’s so difficult to delete them (the selecting functionality is so glitchy and doesn’t allow you to select more than a 100 ish at a time). This is basically a trap to get you to pay for more Google storage. If there is a way to fix this / fully just shut down your Google Photos I would love to know! Thanks.
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Thankfully iPhone has a recover photos option, because I deleted my entire photo library through Google Photos thinking I was deleting photos I accidentally backed up. Needs to be much more clear what you’re doing
Es muy bello gracias
I liked this app. It worked well for the functionality, but genuinely why on earth are you using generative ai. Taking private pictures of me that i took for myself and making a generated ai version of me. I did not consent to my photos being taken without permission and ran through some software thats turning it into this ai cartoon image. I understand that images taken and saved to your platform may not be completely private, but using someones images without permission to create a fake art piece is completely inappropriate.
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Of all the apps I have a subscription for this app is the one that always gives me problems never collecting their payment on time
I absolutely love my Google Photos! I know I can always come back to special memories at any time! Thank you Google!
Me encanta recordar
Fantastic job of tracking memories
How do I download photos I want to save? How do I delete duplicate photos? I don’t want to just add space. I want an easier way to manage my space.
Yes, abundant smile on my face to see this greetings!
Maravillosa app
This app has become completely unusable and invasive. First, the core delete feature is entirely broken. When trying to clean out old duplicate photos that live only in the cloud, the app visually hides them from the screen but the Google Photos trash folder remains completely empty ("No Items"). The photos never actually delete, forcing users into a broken loop.Worse, their "Help & Feedback" tool is a massive privacy violation. The second you click it, the app automatically captures a screenshot of your personal photo gallery without explicit permission. They don't even include a basic crop tool, forcing users to manually color over their private lives with a marker just to report a bug. Apple needs to review this app for violating user privacy guidelines. Fix your broken product.
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Bien
Patricia Jackson
Love the updates
This is the best thing in my life is being able to look back on life from Colorado
Google Photos is a very good app. I can’t wait to experience the upgrades.
Won’t stop pushing me to use AI, can’t turn it off, trash


