GoShare User Reviews

Customer Experience

Positive experience56.3% of reviews
Neutral4.1% of reviews
Negative experience39.6% of reviews

~ Based on 197 written reviews from the US App Store.

What users say

Is GoShare Safe?

GoShare: Delivery & Moving appears safe based on user ratings. AppsHunter Safety Score for GoShare is 96/100.

This assessment is based on 13,401 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 13,401 App Store ratings for GoShare.

Is GoShare Legit?

GoShare: Delivery & Moving appears to be a legitimate app. AppsHunter Legitimacy Score for GoShare is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

On time and professional

The two delivery men that deliver my sofa today, where extremely professional. It wasn’t easy to get the sofa up the stairs.. But they took their time and managed to get it upstairs. Not one scratch on the walls. They were friendly and professional. Even though I forgot to submit the receipt. They were very accommodating. I will definitely refer this service to my friends. Thank you for the great service.
Show more

Mirror

Great service, professional! Will use it again!

The absolute worst

Terrible God awful experience. Terrible for the drivers. Terrible for me. I booked a time. The company texted me and said no one accepted and proposed a later time. I said sure go ahead. The original group showed up with the piece. I had to leave my groceries in Costco. Run home because it was raining. And let them in. Then the late group was obviously mad. And the company charged me a $60 fee. Run from them.
Show more

Used to be decent, slowly became horrrible

In an economy where everything gets more expensive by the month, especially gas & diesel, they have not raised their rate of pay since before the pandemic.

It has absolutely become a company that reward idiots and punishes professionals.

They care nothing about their workers even those who have completed hundreds and hundreds of projects.

Support is terrible. Their whole way of doing business has become terrible. I don’t know anybody who worked with Goshare for long without losing respect for them.

Try them out and you’ll hustle and do a great job and next thing you know they’re charging you more than they paid because somebody else made a mistake.

But when a customer or a helper is 2 hours late for a noon start and now it’s 2:30, that’s your problem and they are no help.

They expect their workers to work for scraps and say thank you, then they take the scraps away.

Had potential in years past but has completely gone off the rails.
Show more

No show and charged?

My guy accepted, didn’t show for 45 minutes. I called multiple times. Cancelled, and then I’m charged a $25 fee? For waiting 45 minutes for a no show? Customer support link does not work. Never Again!

RIP OFF

Booked and cancelled 5 minutes later. They charged me $20 and $25. Will NEVER USE THIS RIP OFF COMPANY!!!

Excellent Service / Personnel

My first experience with GoShare was phenomenal! Yakubu assisted with the pickup and delivery of my items from Home Goods. What a professional — courteous and kind and he handled my furniture with care and ease. He's a valuable member of the GoShare team.

Speedy and professional

First time using this service. Easy to use, fast response and great service!

JLP

Kevon did a terrific job with our delivery to our home from Home Goods. Very professional and we appreciate his kindness.

Amazing App

I found this app online (had never heard of it previously) because I was looking to get something fairly large transported and needed it done ASAP

The folks who were assigned to my project got to my address in 30 minutes once we had an initial discussion. I did not expect the service to be routed so quickly 10/10 app there’s an app for everything wow
Show more

First Time User

Wish you could message with your driver to update instructions or give more detail in the moment. My driver also dropped and was reassigned the morning-of leaving me uncertain if the job would be complete. Luckily it was picked up again and I had a seamless experience once the driver started the job.
Show more

Great idea but poor customer service

The concept is great and the service is reliable but if you need to contact customer service to make an adjustment…it will be impossible. However, I rate the delivery person Christopher five stars. He definitely made up for the poor customer service from Go Share.

The worst

Bought the couch at 3pm, same time I set it up to be delivered. It’s now 7:30pm and no update. I’ll never use this service again. I wouldn’t recommend!

Showed up 3 days early

On Tuesday, I booked and paid for a mover for Friday and got a confirmation email saying so. The mover showed up at the pickup location late Tuesday night and when I wasn’t there or available by phone, GoShare charged me a no-show fine on top of the fee I already paid. I haven’t been able to get anyone to reply to my emails to get my money back. What the heck, yall?
Show more

Great service!

This might be dangerous for me knowing now just how easy it is to buy big items that can easily be scheduled for affordable delivery.

Dining Room set pick up

Excellent service!!!
Ernesto was terrific!!
Will definitely use this service again for any moving needs!!

Excellent and Reliable Delivery Service – Highly Recommended

I had a great experience using GoShare. The platform is very easy to use, and the booking process was quick and straightforward. I was able to find a driver on short notice, and everything was handled professionally.

The driver arrived on time, was polite, and took great care of my cargo. Delivery was completed smoothly, and all items arrived in perfect condition. Communication throughout the process was clear and efficient.

GoShare is a reliable and convenient service, especially when you need fast and dependable transportation. I would definitely use it again and highly recommend it to others.
Show more

Finally can buy bulky items and not worry about delivery

This app makes buying bulky items so easy! No more delivery worries.
The driver and helper were very professional, down to earth, and had great positive attitudes. They handled everything smoothly and with care.
Highly recommend!

Excellent service for moves, deliveries, etc

Had a fantastic experience with this company starting with the initial contact for setting up the service all the way to the finding the driver & helper through their website. Both men helped me with very heavy boxes for an outside Fire Table on my patio. (They did not allow me to "help")
Not only was it executed perfectly, but it was done so fast & well.
HIGHLY recommend this company...

PS I found out about them from Costco. They vetted this company & recommends them for transport of large, heavy items that Costco does not ship.
Show more

Buyer beware

There is no recourse if you’re overcharged by the driver. The chat is automated. My only option is to challenge the charge on my credit card.