Abandoned product
goTenna just announced that they're abandoning this product completely and removing all apps from mobile device stores as of January 3rd (as well as shutting down the community forum). Great way to support all your customers that spent hundreds of dollars on your products. Instead they're focusing entirely on the defense/government contract market.
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Does it still work?
I have gotenna that I am trying to pair but unable to do it now.
Abandonware
I had a good few years with the app and the gotenna mesh. Sadly, the product is abandonware.
I had a very hard time switching from North America to Europe. Four of us had to delete the app (contacts and downloaded maps), and reinstall it. This was a serious pain since we were paying high data rates.
SMS verification and email verification no longer work. I FOUND THAT I WAS CHARGED A SUBSCRIPTION FEE SINCE 2019. Nothing in return since 2020.
Team: great way to turn a four star app and product into a one star waste of money.
I strongly advise avoiding companies that dropkick their clients.
I had a very hard time switching from North America to Europe. Four of us had to delete the app (contacts and downloaded maps), and reinstall it. This was a serious pain since we were paying high data rates.
SMS verification and email verification no longer work. I FOUND THAT I WAS CHARGED A SUBSCRIPTION FEE SINCE 2019. Nothing in return since 2020.
Team: great way to turn a four star app and product into a one star waste of money.
I strongly advise avoiding companies that dropkick their clients.
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Most widely adopted off grid coms
GoTenna hasn’t really done much in a while for the consumer market but they are the most widely adopted off grid device of the several I have seen and purchased. GoTenna needs to mix it up and update the app. That being said it’s easy to use and lightweight. The app is simple enough and robust enough.
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App crashes frequently
App crashes. Unable to download maps or update profile
Range
What is the range of this?
Good
Basic features. When it works it’s great!
Returning
Hardware leaves a lot to be desired, but could be serviceable if the app wasn’t so buggy. No need for this now that satellite capabilities are appearing on phones.
Cannot detect phone’s Bluetooth settings
The app will not allow me to proceed past the menu where I set up an account. There is a hurricane, and this is not good timing. I am not impressed (tried connecting gotenna to the app before deleting and reinstalling). Always force restart the app and need to create a new account every time.
Need to fix spam problem
I’ve used this the past two EDCs and the spam problem in the emergency channel is ridiculous. It is very complicated to block the user generating the spam as you have to add them as a contact. Disappointed that gotenna hasn’t made any effort to solve this problem in the app. At minimum we should be able to disable the emergency channel.
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App Will Not Load
iPhone X/latest iOS, says Bluetooth turned off. It was turned. Toggled, still did not work. Rebooted, still did not work. Completely worthless!
Needs some UI improvements
Need to have a one-touch way to copy the GID for sharing. Let us AirDrop the GID to another iOS user.
Good devices but it seems like developer lost interest
I don’t see much update activity going on anymore from goTenna. Not a great taste in my mouth after dropping hundreds of dollars on these units for the developer to suddenly disappear. I’m using 6 mesh units spread across a few friends houses across town as emergency backup communications.
There are some app based upgrades that the developer could implement and people have asked for (desktop client is one) but it seems like they’re done upgrading this device. Not sure if I can recommend them to purchase. Really cool hardware and there are decent modding guides online for battery and antenna upgrades.
Complaints about the app: My app is using over 7gb of phone space with no option to delete this mystery cache without reinstalling the app. Give me a delete/limit cache option please.
“Send feedback” button in-app automatically crashes the app. Then it suggests sending info about the crash. I clicked yes and it immediately crashed again..
There are some app based upgrades that the developer could implement and people have asked for (desktop client is one) but it seems like they’re done upgrading this device. Not sure if I can recommend them to purchase. Really cool hardware and there are decent modding guides online for battery and antenna upgrades.
Complaints about the app: My app is using over 7gb of phone space with no option to delete this mystery cache without reinstalling the app. Give me a delete/limit cache option please.
“Send feedback” button in-app automatically crashes the app. Then it suggests sending info about the crash. I clicked yes and it immediately crashed again..
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Spent a fortune on it. Never worked reliably
Purchased 4 of these for a trip. Tried it in the mall and other places. It worked some of the time but not enough to be useful. Pretty much failed for their intended purpose. Really disappointed in the hardware...
Ever detractors
Dude was aztdddrenfcdd
Bluetooth detection is not working
Trying to set up our Gotennas, but app is not detecting Bluetooth is on. It’s on, other items are connected to the phone. Tried for a few days now.
Rediculous You Have To Choose
Why is it when a phone and connect to multiple Bluetooth devices that this app can not connect to both the version 1 goTenna (which in my testing has better range) and the mesh. It is ridiculous that you need to unpair and repair which ever one you want to use at that moment. What if you have people that have both versions? Stupid marketing move to try and get people to buy mesh in order to make your coverage better. I know that someone around the table at that meeting said “Hey if we don’t allow both versions then people will be forced to upgrade and that equals more money for us and better coverage for users.”
I think it is ridiculous that the pro versions are so expensive and treat like some military weapon system. It is impossible to get your hands one them. GPRS has much greater range. Don’t get me wrong I like the idea of the product and own both V1 and Mesh, bit come on try improving your product for general users with thing like multi radio support (or at least multi app so you can have them both running) and also bring an external antenna to the general versions. The whole it can hang out in your pocket thing is great but if you can’t reach more than half a mile on flat terrain then you clearly are missing the mark on functionality.
I think it is ridiculous that the pro versions are so expensive and treat like some military weapon system. It is impossible to get your hands one them. GPRS has much greater range. Don’t get me wrong I like the idea of the product and own both V1 and Mesh, bit come on try improving your product for general users with thing like multi radio support (or at least multi app so you can have them both running) and also bring an external antenna to the general versions. The whole it can hang out in your pocket thing is great but if you can’t reach more than half a mile on flat terrain then you clearly are missing the mark on functionality.
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No updates?
It’s been over a year since the last update. Even basic stuff like enabling dark mode, even if you aren’t rolling out new features or functionality.
NEEDS UPDATING FOR IPDAD
Please update fo iPad. The App is crippled without IPAD functionality. How hard can it be devs???
MacBook
Please build apps for iPad and MacBooks. It would be the perfect use for a permanent powered gotenna to connect to a MacBook for a centralized command point to relay comms such as a base camp or an EOC / TOC for communication command and control.
