GOULY LED User Reviews

Name: GOULY LED
Rating: 2.9 (15 reviews)

GOULY LED

GOULY LED LIMITED

🌟 Lifestyle

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worst ever

I spend a lot of money with this company and the app and control are trash, nothing works, i can’t even log in have the time and nothing save the way it should

Aanw1

3 years ago

Response from developer

We stop to use this app. The new app is Gouly lightning with new controllers. They are much better and please kindly contact our sales representative for the replacement. Please kindly contact our what’s app customer service 86-18123923045

Don’t work

It will not connect. App is no good.

TexanAttic

3 years ago

Response from developer

We use the new controller and the new app. They are much better. You can contact your provider to offer the change

Better then the other apps

This app does still have some bugs but compared to the other permanent lighting apps this was it everything my wife and I possibly need!

Familyman193

3 years ago

App doesn’t work consistently

Almost every couple of days, either can’t log in or have to connect manually to lights. Servers down often. They are very responsive but problem is continual.

Kanbum

3 years ago

Great app

Easy to use and functional. Pretty basic but gets the job done.

Works on school wifi

3 years ago

Great LEDs lights but app needs to be improved

Their LEDs is very bright and well made. UL rated is a plus for me. Great tech support as they try to improve on their app and controller. This review is strictly for this app. Their customer service is fantastic, especially Abby.

Skate hard

3 years ago

Lighting app

Gets the job done!

clay schwinger

3 years ago

Great product great company just disappointing app controls

The employees are awesome to work with very responsive and trying to be very helpful
but the unfortunate part is I still cannot work mine or my customers lights. Truly embarrassing for me and my employees. I currently have 6 infront of me that will not connect.

lovinlifedb

3 years ago

Response from developer

Although now we still fix some bugs but the new controller which after update the firmware can work and the old controller all can work. If you still have trouble please send message to lily@gouly-led.com or send messages to what’s app 86-18123923055 . Lily will help you to solve your problem.

Terrible app!

I was hopeful this app would work better after the latest update, but it is even worse than it was before! I can’t connect to even control my lights! I would never have made this purchase if I knew how terrible this app is. Makes my lights completely useless! So Frustrating!

acw242524091224

3 years ago

Small company with big potential

Are there some bumps in the road? Sure there are but the company has responded and fixed everything every time. Couldn’t ask for better customer service. Keep up the great work and don’t be scared to ride the waves of change!

3UROTR@5H

3 years ago

App Is Still Junk

App restarts all the time in the middle of saving themes. Now cannot log in since the release of 2.0.0.

Potential Customer $$

3 years ago

Response from developer

The old controller work now and the new controller need to update the firmware first

Works poorly.

Works poorly. Often it disconnects. It locks up and becomes unpaired which is a problem because this will not work for me when I am away from home, which for me it was the whole point; that is, I need a smart device to control the lights with an app which I can monitor and change when traveling away from the building with the lights. Also, a very strong suggestion for your company is to get someone who can write correct English. It is a red flag totally that this is a foreign app and no accurate translations into other languages. You should have stayed in China until you are willing invest in translators.
Please, software needs bugs fixed pronto because there are many.

-MFM

4 years ago

Response from developer

We wii update the new app soon. Please kindly wait us some more weeks. It should much better

App Will not work, so no lights

Lights installed less than 2 weeks ago. Within 5 days, lights were timing out every 5 minutes. Now we cannot log into the app - not because the login info is incorrect, but because it just “loads” and brings you right back to the app login page.

MakingItCount

4 years ago

Response from developer

Could you power off your mobile and try it again?

Can’t log in

App used to have bugs. Now completely useless. Cannot log in or create new account. Developer needs to fix.

eiver5

4 years ago

Response from developer

We are in process it

worst ever

I spend a lot of money with this company and the app and control are trash, nothing works, i can’t even log in have the time and nothing save the way it should

Aanw1

4 years ago

Response from developer

We notice some bugs with our app and our engineers are in process it. But if you can’t log in or can’t register for the first step. Please kindly contact our what’s app customer service 86-18123923045

Terrible

This app is terrible! You can’t log in 90% of the time. I have new lights that I can never control. You comment that bugs are fixed? Nothing works because you get a login failed error every time. I think you are about to lose 100% of your customers.

lahall81

4 years ago

Response from developer

This was happened some times ago because we debug our app. It won’t be happen now. Please kindly try it again

Disappointed user

trash. pure TRASHH. i could probably develop a better app with the original ipod

holdthewall

4 years ago

Cannot log in & No tech support

Just started a lighting company and just finished our first home install. Can’t get app to work, can’t log on, can’t use whole system! So embarrassed. There is no tech support in English & no support in the app!!!! There is no reason to have a log in with password-it’s just a wasted extra step riddled with bugs that won’t let us use the app. Just let the app launch—all settings & connected devices would be saved on our phones.

Our company could be buying hundreds of thousands of dollars of product but won’t without confidence in the app. If it doesn’t work nothing works. (Meanwhile we are looking for other companies to supply our needs).

FIX THIS NOW!!

FlynnDMD

4 years ago

Response from developer

We are updating the instructions asap and improve some bugs asap. I am sorry for the trouble.

Absolutely trash

I spent a small fortune on a home lighting system only to have the worst app to control it. By far this app is subpar to all of the others we’ve seen.

UtahRugbybaby