Very unreliable app
This app is not reliable and does not work much of the time. I have been on video chat with support team, but the same problem persists .
Amazing Customer Support
Excellent customer support. I had an issue with my permanent lighting system and contacted Gouly for help. Their support team responded quickly, helped troubleshoot the problem, and connected me with a local dealer. The dealer came out the next morning, fixed the issue, checked the entire system, and explained everything clearly. Gouly really stood behind their support and made sure I was taken care of. Amazing company and very impressed with the overall experience!
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App fails constantly
Hard to work the app as it constantly does not allow me access or kicks me out. Lights also fail all the time!
So far so good
Only had my lights for about a week now, but enjoying them so far. The app is pretty good. The number of options there are is almost overwhelming lol. Haven’t even come close to checking them all out yet.
Good but could better
Works fine. UI needs some consideration. Look is a bit busy. Layout is intuitive. Overall easy to use. I like the multi chipset possibilities
Works Amazing
Love the setting and control you get with this app. Lots of patterns and zone control is great
Lights
So many bugs in the app. It doesn’t even know how many lights I have for some of the patterns and turns them all off. Quite disappointed by the features and quality. Govee was light years ahead
Disappointed
Continual problems with this app. Won’t connect half the time. It says there’s new firmware, but it doesn’t update. I would not call this a user-friendly app, even when it is working.
Useless trash-a-plenty
This is an app designed by people with no concept of what is functionally important.
The amount of features in this app that are complete garbage are limitless, but try to connect the controller to WiFi.. where is that functionality?? Where do I set the time in the app? What time does it think it is since it has no internet connection??
Don’t worry though, there’s dancing light themes with music for DAYS!! Limitless stupidity is the core feeling while using this application.
The amount of features in this app that are complete garbage are limitless, but try to connect the controller to WiFi.. where is that functionality?? Where do I set the time in the app? What time does it think it is since it has no internet connection??
Don’t worry though, there’s dancing light themes with music for DAYS!! Limitless stupidity is the core feeling while using this application.
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Gouly lights
Fantastic product and app. They work hard to continue to add new items and update the products!
Always failing to login
Unintuitive and very hard to trouble shoot, cheap Chinese app
Best app
Gouly lighting is the best app on the market for lighting.
Great
Works great on my house!
App forgets device - update
Previous versions of the app worked fine but now the app isn’t remembering the device and have to manually connect to the controller every time. Does Gouly do QA on this app or just push out versions as soon as they are done?
Update: now the app doesn’t connect to my controller. Says the default pin is wrong.
Update: now the app doesn’t connect to my controller. Says the default pin is wrong.
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Great App
This app is as solid as any other cloud hub based controller app for LED permanent lights. It handles timers well, and has a number of preset patterns included already. Individual pixel control is a game changer over other apps. I’m looking forward to how this develops as it checks all the boxes for me.
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Love the lights hate the app
The app doesn’t want to stay connected. I have to connect Bluetooth first then I can connect to WiFi. It’s a mess! The lights are beautiful!
I really like the new house preview feature
Excellent app with powerful features. Much more professional than many other lighting apps we tested. The WiFi control is stable, lots of preset effects, and the house preview feature is very useful. Looking forward to future Matter support as well. Great job GOULY team!
Come on Gouly , we paid for all those varieties. Now we have download . Get your car together
Totally ticked at these guys . Might write a letter to bbb. Give us all our original lights. Will up my review if you do.
Always Improving
The app is pretty good and I’m pleased that it’s getting better. They keep adding features and refining options that make the app easier to use.
One complaint I have is that there’s too many different animation to choose from. It sounds silly, but it is actually kind of frustratingly hard to find the animations that I like. I don’t want to spend so much time looking because so many of them are similar.
One complaint I have is that there’s too many different animation to choose from. It sounds silly, but it is actually kind of frustratingly hard to find the animations that I like. I don’t want to spend so much time looking because so many of them are similar.
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Not working
The app was better when we first got our lights. Now the pre programmed patterns do not match the display. Creating your own pattern is too difficult and the warm white is not warm at all. I hope it can either improve or return to older settings.
