The worst parking app out there, too much scanning and code entering .
Avoid these lots whenever possible
Very Good Service
I’ve been consistently very pleased with both the reliability and ease of operating the app, together with great responsiveness from customer service whenever there has been any issue
Great service
I’ve only had to try to contact them a couple of times but each time I have I’ve received a prompt response and even follow up responses from the initial one the same day. That’s not what I would expect from a parking company and am very pleasantly surprised.
Frustrating user experience
ParkChamp is frustrating to use on iPhone. The app regularly freezes, lags, and often needs a full restart. It feels under tested, with recurring Ul and performance bugs that others are experiencing too. Until stability and speed improve, it's not quite fit for purpose. Hopefully this review can lead to some additional performance evaluations. Additionally it feels like there is core functionality missing from the application such as opening parkade doors with a hands-free or text/call-to-app option. This intentional design element requires users to use their phone while driving
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Easy to Use
I like this app. Was apprehensive at first but have been using it for some time and figured out the nuances.
Would love to be able to save favourites. I park at two places and pre book, but have to search every time. Last searches are saved but it would be nice to have favourites.
Also, the scanning of signed could be simplified. The building I park in doesn’t require scanning until you get to the arms underground. The app prompts me to scan to open the doors - I’m already inside and just scan the code on the arms and it works anyway. Same with leaving - asks me if I’m in the elevator or leaving the arms or whatever, and it doesn’t matter where so I just scan and things open… No need for confusing dialogue and pictures.
Minor tweaks but I do love the app but I’m a 6am to 6pm parker and haven’t tried it mid-day.
Would love to be able to save favourites. I park at two places and pre book, but have to search every time. Last searches are saved but it would be nice to have favourites.
Also, the scanning of signed could be simplified. The building I park in doesn’t require scanning until you get to the arms underground. The app prompts me to scan to open the doors - I’m already inside and just scan the code on the arms and it works anyway. Same with leaving - asks me if I’m in the elevator or leaving the arms or whatever, and it doesn’t matter where so I just scan and things open… No need for confusing dialogue and pictures.
Minor tweaks but I do love the app but I’m a 6am to 6pm parker and haven’t tried it mid-day.
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