GOWISE User Reviews

GOWISE
GOWISE
GOWISE HOLDINGS SDN. BHD.

Top reviews

Good Parcel Box

Affordable

Nice

Good parcel service

usefull apps

great and useful

Cs is supportive

It is really helpful, I’m always outstation, my parcel will keep in safe place

😅

If someone is outstation and the parcel arrives midway, doesn’t that mean they have to pay a lot of extra charges? 😅😅😅

Horrible horrible horrible

One of the most terrible services I’m forced to use. They will send multiple OTPs when you only make 1 request. Leaves you guessing which of the correct OTP while all you wanted to do is to get your parcel

SCAM APP

⚠️ SCAM APP ⚠️
I topped up money in this app for dormitory usage. After that, I found out the balance is non-refundable. I requested a refund, and they kept delaying with excuses. Finally, they DELETED my account and I can no longer log in.
This app is a scam — once you top up, you will never get your money back. DO NOT use this app, DO NOT top up!
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Scam product

1. Minimum top up rm10, without any reason at all. 2. No withdrawal from app. 3. Only can withdraw by reaching out to customer support. And they claim it takes 30 working days. After withdrawal, accounts will be deleted. From these it’s clear that they are desperate enough to force user deposit money into the app, and minimise the ease of withdrawing out, ensuring that its very hard to withdraw out money. By making the process of withdrawal as hard as possible, this is not going to make people loyal to the app. This is the worse user experience I’ve ever seen in an app.
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Scam for residents

This is honestly a scam. Why are residents being charged just to collect parcels at our own property? We already have a mailbox and mailroom, yet now we’re forced to use the GoWise box, with no option to opt out, and charged RM1 to RM5 just to retrieve a delivery sent to our home?

This kind of system might make sense in a commercial setting, but definitely not in a residential property. Residents shouldn’t be penalized for receiving personal deliveries. It’s completely unreasonable and unacceptable.
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Nice service

Systematic and solid service, fast and on time

error

why cannot use now?

the app is not working

the app is not working it says that the domain has expired and i can’t get my parcel because of it.

Top up problem

I only need to make the payment rm1 but the apps setting top up minimum is rm10. And I cannot use TnG or boost top up. Only bank in. Like a robber.

A must have

They are responsive. Whenever I have issues, they reply to me promptly.

Cant even can open app

The app keep loading & never open

Good to collect parcel, app is poor

I always experience blank page on the app especially when I am free to collect my parcel after work. Keep loading for nothing… disappointing and charge me for late collection

So NOT user friendly

App is forever loading, forgot password is unresponsive. What a load of bs this app is. Can’t use it at all !!! Fix this, it’s not that hard

Unnecessary

This system is ridiculous. Should make easier for others. They just want to rip off your money

Good

App easy to use and very convenient to collect the parcel

Payment method

Don’t have other payment method, must reload into the apps, want hold our money and can’t refund, I only want to use the apps once !