Gozilla User Reviews

Customer Experience

Positive experience30.4% of reviews
Neutral4.3% of reviews
Negative experience65.2% of reviews

~ Based on 23 written reviews from the US App Store.

Is Gozilla Safe?

Not enough ratings yet to assess Gozilla.

Is Gozilla Legit?

Gozilla - Delivery App is no longer available in the App Store. AppsHunter Legitimacy Score for Gozilla is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

@the developer

Did the app developer really forget to add a search button in the app?😂

Worst delivery platform in leb

They lie, steal your money, and always keep on making excuses, the interface is bad and not very guided, they hire syrians without work permits so they dont have to pay them a lot, and always are late

Never use this app

Find an Alternative!

Predatory schemes and scams, apps is extremely clunkly and they remove items from ur order without u noticing or being informed, this app is abysmal, i suggest u go for an alternative

Frustratingly bad.

This app is terrible. I usually use another delivery app- and love it, but in the area where I live, they don’t have options for fresh groceries, only restaurants. So I gave this a try, filled my cart with what I needed, and when it came time to checkout, it never let me place the order. I contacted customer “support” and they said I need to add my phone number to my account before I can place any orders. Ok. I go to my profile, try adding my number, it literally does not let you add your number. I deleted the app and reinstalled to see if that would fix the issue- nope. So I contact customer support again, and the person tells me they will manually input my number to my account. Did they ever do it? No. I tried contacting them several times after, and no one ever helps, or you hardly ever get a response to begin with. The last person I spoke to told me to delete the app and download again, which I’d already done several times. They assured me that they fixed the bug, and that it would work this time. But guess what? It didn’t. Complete waste of time. Deleting the app.
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Worst UX/UI and design of a delivery app ever

It is trash download toters

A Masterpiece of Failure

This app is a shining example of how NOT to make an app. It’s as if the developers actively tried to create the most frustrating experience possible. Every tap feels like a gamble—will it freeze, crash, or just ignore you entirely? Spoiler: It does all three.

And the customer support? Calling it “support” is a joke. It’s more like a black hole where your complaints go to die. They either don’t respond, send useless copy-paste replies, or pretend your issues don’t exist. It’s almost impressive how consistently terrible they are.

If you enjoy wasting time, feeling ignored, and questioning your life choices, then this is the app for you. Otherwise, stay far, far away.
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U professional

I usually order McDonald’s through Gozilla, and they have always delivered to my location. However, during my last order, although the app stated “delivers to your location,” the delivery person called to confirm my location, and shortly after, my order was canceled without my consent.

When I reached out to Gozilla, their only explanation was that McDonald’s doesn’t deliver to my location and that they had tried to contact me, even though the delivery person had already called. This situation reflects a lack of professionalism. Gozilla provides incorrect information on their app and fails to coordinate properly with restaurants. They canceled my order without any proper communication or resolution.

I do not recommend using this service.
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Great app

Very intuitive, drivers are super respectful

Completely dysfunctional and full of bugs

Really not worth downloading its a horrible app

Great app for deliveries

Easy to use and great service

No discounts offered

They just hike the prices then apply a “discount”. Just go and compare toters menus to their discounted menus.

Server goes down

Made an offer with burger king and the server went down, worst marketing strategy ever

!

Fix your app before doing offers.

Not working app

Doesn’t have online support
Cannot click on items when we deliver
Not user friendly app

The absolute worst.

I have tried this application 3 times. The first time delivery was successful. The second time my food was an hour late, and the third time was when i deleted the app. My food was 2.5 hours late and the restauranr i ordered from told me that gozilla did not send a driver to pick up our food. What a shame
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Loyal customer

I’ve been using this app since it’s launch. It’s has improved a lot since then.
Their customer support never stops to amaze me with their professionalism.
Lots of restaurants already available on the app. You can find endless choices of your preferred cuisines.
Easy to use and offers a great experience.
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Perfect app

Our food came on time and the app was very helpful the delivery guy was very friendly. I love this app! but only issue is that it should have more restaurants :)

.

Needs improvment , still missing the smooth app zomato was

Needs major updating

Shows the same restaurant a bunch of times and gives you options that don't deliver to your location… app needs major updating

Noice

zomato left the chat