Unstable App
Constantly need to uninstall and then reinstall the app in order to add money to an account. If I had the option of using another app I would!!
Always a problem adding money
This is ridiculous. My schools been using this app for who knows what reason and every time i need to add money it is always saying an error occurred, and yes i’ve tried this with multiple cards. I’m forced to redownload the app and sign in again. It’s so inconvenient and as of more recently everytime I open the app I am logged out of my account and forced to sign in again
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Not providing all needed information
As the parent, we can load up our kids’ accounts so they can buy lunch. BUT, the kids who use the app can’t see if they have the funds to purchase their food at school lunch.
MAKE THE BALANCE VISIBLE TO THE KID (user) SO THEY KNOW THEY CAN SPEND THE MONEY THAT YOU HOLD!
Signed,
The parent that is using your system on the recommendation of the school we pay tuition to send our kids to.
MAKE THE BALANCE VISIBLE TO THE KID (user) SO THEY KNOW THEY CAN SPEND THE MONEY THAT YOU HOLD!
Signed,
The parent that is using your system on the recommendation of the school we pay tuition to send our kids to.
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Horrible App
The app crashed several times. The only thing that it was able to do was take my money/ load money on the account. I expected something more professional and up to date. They also charge a $4 fee per student for adding money to the account. That fee should be invested in paying for new application development. Customer service number doesn’t work either. New to this lunch program and already disappointed.
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Horrible
Have never been able to order on app so annoying I have to go through the website
Steals money
Don’t buy please this app make my kid not get any lunch steals money and a $3 or $4 transaction fee every time and dosent save student profile. Stole my money so now I use Apple Pay.
The worst app ever
Absolute garbage. Dealt with this app since 9/2024 because my son’s HS uses it on his meal card/ID for his meals, and discourages use of Apple Pay/phone usage. So many emails sent at that time and now, 3/2025, about problems adding money to his account: constant “unexpected error”, problems logging in. It is SO frustrating. Customer service treats you like you’re the problem, then saying they’ll send it to their IT for resolution. Do they even have IT support?? Horrible app. Avoid at all costs.
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Trash
Does not save the student profile does not notify of low funds. This app is terrible, very inconvenient and they charge $3 or $4 software fee for each transaction, I have seriously never experienced a application as horrible as this one, makes me wonder why we are forced to use this trash so our kids can eat at school, do better.
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Horrible Customer Service
This app is not great at communicating when there is an issue with their app, and issues occur often! No actual phone number to call just email which they never seem to respond to.
Awful awful
This is the worst app I have ever used. I am constantly having problems with it and then my kid ends up with no money to buy lunch. I am
So frustrated that this is the business our school is using. Absolutely TERRIBLE
So frustrated that this is the business our school is using. Absolutely TERRIBLE
Worst app
Always malfunction. How did they get business with schools? Where is the competition?
Constant malfunctioning. Terrible app.
Terrible app for adding money to your children’s account. constant log in problems, have to pretty much create a new account every time. the only available option is only add money, nothing to modify
App never works
I always get the “unexpected error occurred” every time I try to load money. Terrible app
Please do not use this app
I have to delete and reinstall this app constantly because it always freezes with an error screen.
Garbage
This app is garbage. No other way to put it. It doesn’t recognize login info. It freezes. It’s a hassle to use it.
White screen
App malfunctions. Log in and goes to blank, white screen.
Doesn’t work
Error codes and not able to set up accounts.
Non-functional
Just downloaded the app to use for school purposes and I keep getting an error code every time I login. It doesn’t allow me to even add the school code. Please help & get this issue resolved quickly! Thank you
